Five Star Nissan of Florence

A complete waste of Time I had my car there from July 6 to 20th just for AC that was covered under warranty. They gave me the run around from Day 1. I had to call warranty mys I had my car there from July 6 to 20th just for AC that was covered under warranty. They gave me the run around from Day 1. I had to call warranty myself to keep track of the progress. They gave me a loaner car for two weeks then demanded it back without having my car fixed. They wasted my time when I returned the car dragging their feet to give me another one as promised on the phone. My car was still sitting there after warranty approved work. Sales Manager William is very unprofessional had thr nerves to call me out my name in front of my kids. That was my breaking point. I had to get law enforcement twice. Once to get my car towed to the beach then to get them to close out their claim so I could get my back. Very unprofessional set of people who will waste your time and make you think it's your fault that you don't have hours, days, and weeks to run behind your own car. Do not go here unless you take a leave of absence from your life to their job and yours. Also I need my engine cover back that was ton there when it got towed on July 20, 2017. BBB will hear about this place and the City of Florence Business Forum. Will not return there rather drive out the state. More

Scam alert/clueless staff Worked with a gentleman on Friday, as I live 3 hours away. He claimed to have worked out a so called deal, upon arriving on Saturday they told me I ha Worked with a gentleman on Friday, as I live 3 hours away. He claimed to have worked out a so called deal, upon arriving on Saturday they told me I had to put the vehicle in my cosigners name only. Very strange and last minute deceitful. Purchased the vehicle around 12pm and got a call at 6:30 pm same day to return the vehicle because of a so call clerical error on rebates, finance and salesman total scam artist and on top of that no alternate solutions to get into another vehicle without a trade. Wow please be aware and check the five star ratings, that's a solicitation as well to rank them high. More

Awesome I came in after speaking with Marie.....awesome lady to work with, very knowledgeable and was very helpful and I will definitely be in contact with he I came in after speaking with Marie.....awesome lady to work with, very knowledgeable and was very helpful and I will definitely be in contact with her. She is an outstanding worker and gave me great information that will make my decision easy. AWESOME AND A 10 ALL OVER THE BOARD!!! More

Awesome star treatment !! Your business is very welcoming, my husband And I felt comfortable not pressured. .your salesman Frank Durant was very knowledgeable about anything Your business is very welcoming, my husband And I felt comfortable not pressured. .your salesman Frank Durant was very knowledgeable about anything we asked him about. .he knew we were looking for a future purchase not immediate and was still very helpful. ..I can tell you this when we are ready to purchase it will be from Frank.. More

Awesome Visit Tim Provau rocks! I don't get to Florence often but when I do I always come to see Tim Provau! His knowledge and professionalism is through the roof a Tim Provau rocks! I don't get to Florence often but when I do I always come to see Tim Provau! His knowledge and professionalism is through the roof and he always makes me feel like I'm part the family! Keep up the great work Tim Provau!! More

Great I had a wonderful experience here at Florence Nissan Frank Durant was a wonderful person to work with very satisfied.will be a repeat customer. I had a wonderful experience here at Florence Nissan Frank Durant was a wonderful person to work with very satisfied.will be a repeat customer. More

New Car Purchase Mr. Alex Bentley was my salesman and he and everyone there treated me with respect and dignity and everything worked out well. I would certainly reco Mr. Alex Bentley was my salesman and he and everyone there treated me with respect and dignity and everything worked out well. I would certainly recommend this dealership to other people. Mike Epperson More

Great Job My salesman Rick Bradley was amazing. He helped me get 2 cars for an amazing deal. I would like to say Thank you for all your help today 😁. My salesman Rick Bradley was amazing. He helped me get 2 cars for an amazing deal. I would like to say Thank you for all your help today 😁. More

Processing buying another car from the dealership Last year purchased a Chrysler from dealership they ripped me off. Money, and sale wise just trying to make sales. Manager was rude about the entire t Last year purchased a Chrysler from dealership they ripped me off. Money, and sale wise just trying to make sales. Manager was rude about the entire thing. If Chris Scott was not working here I would probably have not went through this dealership again, however great person from the heart and all around. If you go Chris is a must, going back this week to actually purchase. He pulled us in last week to see where we stood. Best service from him 🙌🏽 More