Five Star Nissan of Florence

Bought car Marquis was nice he sold me a car and was very helpful thanks alot and he worked a great deal with me he was patient and very professional he worked a Marquis was nice he sold me a car and was very helpful thanks alot and he worked a great deal with me he was patient and very professional he worked a good deal for me and I would buy another car good customer service thanks five star More

Disappointed I travelled from Wilmington, NC to Florence, SC with the sole purpose of purchasing a car that I had seen on line. The description of the car was on I travelled from Wilmington, NC to Florence, SC with the sole purpose of purchasing a car that I had seen on line. The description of the car was on Five Star Nissan's web site as well as cargurus. The description in print included a moonroof and 4,486 miles. When I reached the dealership to my dismay, the car did not have a moonroof and the mileage was over 10,000 miles. The salesman Alvin D. was of course, apologetic and seemed genuinely remorseful. On the other hand, the general manager never came over and introduced himself or apologized for the error on the website. The salesman gave a gas voucher to compensate my friend that brought me there. Beware of Five Star Nissan!!!! More

Honest and friendly staff and service Markese Reaves made this car buying process a pleasant affair with his open and honest approach. Honestly, it was quite refreshing. He listened to me Markese Reaves made this car buying process a pleasant affair with his open and honest approach. Honestly, it was quite refreshing. He listened to me describe exactly what I was looking for, then he looked through the Five Star Nissan inventory so he could show me all of the options available that met most of my list of needs. I drove away with a car that was priced right. It was just what I wanted. Kind Regards, Jim More

Exceptional Service Thank you Mr. Dannie Myers for the great service that you bestow to me and my mom. You was professional, understanding to what we was looking for in a Thank you Mr. Dannie Myers for the great service that you bestow to me and my mom. You was professional, understanding to what we was looking for in a car. Thank you again, and for making our experience at Five Star Nissan amazing. More

Excellent experience My wife and I purchased a new murano today and the experience was easy and no hassle. Salesman Will Fryar and the entire staff were a pleasure to deal My wife and I purchased a new murano today and the experience was easy and no hassle. Salesman Will Fryar and the entire staff were a pleasure to deal with. Thank you and we will be recommending to our friends. More

Misrepresentation I do not recommend Five Star Nissan of Forence. The only thing they are good at is lying and wasting your time.. Do not buy anything from them. I do not recommend Five Star Nissan of Forence. The only thing they are good at is lying and wasting your time.. Do not buy anything from them. More

Excellent service I would like to thank Five Star Nissan for all of their help, support and hard work in getting my new car approved. Mr. Will Fryar, Debbie and Don wer I would like to thank Five Star Nissan for all of their help, support and hard work in getting my new car approved. Mr. Will Fryar, Debbie and Don were very instrumental in this process, providing great customer service and communication. I didn't give up and neither did they, so I'm riding in my new 2018 Nissan Versan. More

Unskilled service department. Replaced a part that didn't need replacing.Problem still existed after paying over 900 dollars. Either ignored, or never saw problems with brake syste Replaced a part that didn't need replacing.Problem still existed after paying over 900 dollars. Either ignored, or never saw problems with brake system that were so obvious that Ray Charles could see it. Would never even acknowledge the possibility that they could be wrong, even when I placed the parts that should have been replaced on their counter. The service department is joke. Please do yourself a favor and go somewhere else. More

Amazing experience!! My wife and I came here after driving 4 hours frome Havelock NC and being let down by a used salesman in the same area. We let them know our budget an My wife and I came here after driving 4 hours frome Havelock NC and being let down by a used salesman in the same area. We let them know our budget and within no time they came up with a car that fit perfectly with what we were looking for cheaper than what we were previously going to pay. The salesman Will was an absolute pleasure, amd I recommend anyone to go see them. More

Nasty customer service This has been the worst experience I have ever received from any car dealership. They need to learn how to talk to people and his customer service was This has been the worst experience I have ever received from any car dealership. They need to learn how to talk to people and his customer service was the worst of any boss I have ever deal with. More