Five Star Nissan of Florence

I had a great experience. I would recommend Five Star Nissan to anyone that wants great service in a short period of time. I like the fact that I didn’t have to schedule an appointment and I didn’t have Nissan to anyone that wants great service in a short period of time. I like the fact that I didn’t have to schedule an appointment and I didn’t have to wait long. More

Sensor in door unreliable Dropped my car off the evening before - which was great for my schedule. They told me why the sensor was doing it’s thing, and we decided to let them Dropped my car off the evening before - which was great for my schedule. They told me why the sensor was doing it’s thing, and we decided to let them keep the car overnight. Since ir wasn’t warranty work, I called to see how much it would cost to cover the sensor. Got the price and then I asked if they could keep the car overnight as I don’t see well at night. Again they were accommodating and I was able to pick my car up on Saturday morning! Great service. Karen was wonderful. Love my Rogue Sport. More

Zach was very helpful and professional. Mike was above and beyond caring about my problem. Seemed to genuinely care and took care of the problem and beyond caring about my problem. Seemed to genuinely care and took care of the problem More

very courteous service people Everyone that I met while at the dealership for service on my truck were very friendly, helpful and courteous. Karen Brown, service advisor, was help Everyone that I met while at the dealership for service on my truck were very friendly, helpful and courteous. Karen Brown, service advisor, was helpful and knowledgeable. Always a pleasure to see her and she remembers my name. More

Oil Change and Lube job with coupon The only problem I had with the service this time is that my car was not vacuumed as with previous visits. I always look forward to the clean car and The only problem I had with the service this time is that my car was not vacuumed as with previous visits. I always look forward to the clean car and the nice shine on my tires. That did not happen this time. Could it be that this is a change that I did not know about? I looked further at the bill and the information on my receipt regarding the mileage is incorrect. I am not sure where they got this information from. I am now concerned if the work on the order was actually completed. I look forward to hearing from someone soon. More

Just a big thanks to Kyle Hudson for assisting me in a professional manner. I came to Florence Nissan servicing on my 2017 Jeep Cherokee. He pointed me in the right direction and got my services handle ve professional manner. I came to Florence Nissan servicing on my 2017 Jeep Cherokee. He pointed me in the right direction and got my services handle very quickly. I recommend Florence Nissan for everyone needing a good reliable servicing. Ask for Kyle Hudson and he will get it done! More

Bought car Marquis was nice he sold me a car and was very helpful thanks alot and he worked a great deal with me he was patient and very professional he worked a Marquis was nice he sold me a car and was very helpful thanks alot and he worked a great deal with me he was patient and very professional he worked a good deal for me and I would buy another car good customer service thanks five star More

Disappointed I travelled from Wilmington, NC to Florence, SC with the sole purpose of purchasing a car that I had seen on line. The description of the car was on I travelled from Wilmington, NC to Florence, SC with the sole purpose of purchasing a car that I had seen on line. The description of the car was on Five Star Nissan's web site as well as cargurus. The description in print included a moonroof and 4,486 miles. When I reached the dealership to my dismay, the car did not have a moonroof and the mileage was over 10,000 miles. The salesman Alvin D. was of course, apologetic and seemed genuinely remorseful. On the other hand, the general manager never came over and introduced himself or apologized for the error on the website. The salesman gave a gas voucher to compensate my friend that brought me there. Beware of Five Star Nissan!!!! More

Honest and friendly staff and service Markese Reaves made this car buying process a pleasant affair with his open and honest approach. Honestly, it was quite refreshing. He listened to me Markese Reaves made this car buying process a pleasant affair with his open and honest approach. Honestly, it was quite refreshing. He listened to me describe exactly what I was looking for, then he looked through the Five Star Nissan inventory so he could show me all of the options available that met most of my list of needs. I drove away with a car that was priced right. It was just what I wanted. Kind Regards, Jim More

Exceptional Service Thank you Mr. Dannie Myers for the great service that you bestow to me and my mom. You was professional, understanding to what we was looking for in a Thank you Mr. Dannie Myers for the great service that you bestow to me and my mom. You was professional, understanding to what we was looking for in a car. Thank you again, and for making our experience at Five Star Nissan amazing. More