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Five Star Nissan of Florence

Florence, SC

3.7
283 Reviews

311 N Cashua Drive

Florence, SC

29501

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Showing 283 reviews

November 06, 2019

Just a big thanks to Kyle Hudson for assisting me in a professional manner. I came to Florence Nissan servicing on my 2017 Jeep Cherokee. He pointed me in the right direction and got my services handle ve More

by Holly
Recommend Dealer
Yes
Employees Worked With
Don Cantey
Nov 07, 2019 -

Five Star Nissan of Florence responded

Holly, thank you for allowing us to properly maintain your Jeep. Kyle will be made aware of your kind review. We are always here to help so stop by at any time.

October 11, 2019

Bought car Marquis was nice he sold me a car and was very helpful thanks alot and he worked a great deal with me he was patient and very professional he worked a More

by Rodney McDuffie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marquis, Demetric Gandy
Oct 12, 2019 -

Five Star Nissan of Florence responded

Thank you for the amazing review, Rodney! We will be sure to thank Marquis for helping you get the car you wanted. Let us know if there is anything else we can help you with. We look forward to your next visit!

September 22, 2019

Disappointed I travelled from Wilmington, NC to Florence, SC with the sole purpose of purchasing a car that I had seen on line. The description of the car was on More

by Clark
Recommend Dealer
No
Employees Worked With
Alvin Demetri
Sep 24, 2019 -

Five Star Nissan of Florence responded

Clark, I extend my personal regrets to learn about your disappointment. We always want for our guests to have excellent experiences and I would appreciate the chance to get in touch with you personally about your concerns. Will you please provide me with your preferred contact details? Thank you for your time. Best, Mario King General Manager mking@fivestaronline.net

July 03, 2019

Honest and friendly staff and service Markese Reaves made this car buying process a pleasant affair with his open and honest approach. Honestly, it was quite refreshing. He listened to me More

by JimD3123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Markese Reaves
Jul 03, 2019 -

Five Star Nissan of Florence responded

Thank you so much for sharing your feedback for Markese. We are so delighted to learn of his excellent and pleasant care of your visit. Congratulations on finding a car that was just right for you, Jim!

May 15, 2019

Exceptional Service Thank you Mr. Dannie Myers for the great service that you bestow to me and my mom. You was professional, understanding to what we was looking for in a More

by Dianasc66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dannie Myers
May 16, 2019 -

Five Star Nissan of Florence responded

Diana- Thank you for taking the time to write an outstanding review. We are ecstatic to learn Dannie went above and beyond to assist you and your mom with a high level of customer service throughout the process. Enjoy your new ride and don't hesitate to reach out when we can help you again down the road!

December 27, 2018

Excellent experience My wife and I purchased a new murano today and the experience was easy and no hassle. Salesman Will Fryar and the entire staff were a pleasure to deal More

by Kenny & Betty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Fryar Susannah McPherson Lamon Davis
Dec 27, 2018 -

Five Star Nissan of Florence responded

Hi Kenny and Betty, Thank you so much for the five-star review! We are pleased to hear you received exceptional service from Will. Congratulations on your new Murano! We hope you visit us again in the future.

October 26, 2018

Misrepresentation I do not recommend Five Star Nissan of Forence. The only thing they are good at is lying and wasting your time.. Do not buy anything from them. More

by Unhappy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lenny Stevenson and John S general Sales Manager
Oct 27, 2018 -

Five Star Nissan of Florence responded

Hello, I would like to extend my personal regrets regarding the negative impression you formed of us. Please do not hesitate to reach out to me so we can discuss this further and address your concerns. I look forward to your next visit! Best, Mark Cook General Manager mcook@fivestaronline.net

August 14, 2018

Excellent service I would like to thank Five Star Nissan for all of their help, support and hard work in getting my new car approved. Mr. Will Fryar, Debbie and Don wer More

by Encourager97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Fryar, Don financier, Debbie customer service
Aug 14, 2018 -

Five Star Nissan of Florence responded

Congratulations on your new 2018 Nissan Versan! We are super thrilled to hear of the wonderful experience you had with Will. Please do not hesitate to reach out to us with any questions or concerns you may have. We hope you enjoy your new car.

July 12, 2018

Unskilled service department. Replaced a part that didn't need replacing.Problem still existed after paying over 900 dollars. Either ignored, or never saw problems with brake syste More

by Bill Collins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay Holder, Rick McGill
Jul 13, 2018 -

Five Star Nissan of Florence responded

Bill, I am very troubled to learn about your disappointment with any services and lack of follow up that did not exceed your expectations. If you would consider giving us a second chance, I would appreciate the opportunity to speak with you to address any of your concerns. Please contact me at your earliest convenience. I look forward to turning around your experience. Thank you. Best, Mark Cook General Manager mcook@fivestaronline.net

June 07, 2018

Amazing experience!! My wife and I came here after driving 4 hours frome Havelock NC and being let down by a used salesman in the same area. We let them know our budget an More

by Cory.Beard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will
Jun 08, 2018 -

Five Star Nissan of Florence responded

Hi Cory, thank you for sharing your feedback with us! We are so happy to hear Will was able to turn your experience around! Congratulations on your new car! We truly appreciate your business and hope to work with you again in the future!

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