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Five Star Nissan of Florence

Florence, SC

2.8
288 Reviews

311 N Cashua Drive

Florence, SC

29501

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Showing 288 reviews

January 04, 2020

I enjoy coming to get my services done here! They are awesome people and very helpful and knowledgeable. The timing is great and the snacks More

by Encourager97
Recommend Dealer
Yes
Employees Worked With
Curt Brown, Demetric Gandy, Travis Hunter, Murphy Langston, Edward Bridges, Michael McClary, Darrick Sanders, Angela Cain, Don Cantey, Isaiah Addison
Jan 05, 2020 -

Five Star Nissan of Florence responded

Thanks for stopping by for your services. We are delighted to learn of your satisfaction in regards to your service experience. Please let us know if we can do anything else for you. Our team welcomes you again!

January 03, 2020

Dealership is 100% the worst I have ever been to. They have very bad customer service and a sales team only interested in attempting to rip people off by using unscrupulous sales tactics. I have even con More

by anthonyqc1
Recommend Dealer
No
Employees Worked With
New car sales manager/controller , Isaiah Addison
Jan 04, 2020 -

Five Star Nissan of Florence responded

Anthony, I am troubled to see you felt disappointed in regards to your shopping experience and would appreciate the chance to review your concerns further. We want to provide courteous care to our customers and it is disheartening to find that was not the impression received. When you have a moment, would you mind reaching out to me directly about what happened? Best, Mario King General Manager mking@fivestaronline.net

January 02, 2020

Thanks for hard work Jessica assisted with whatever questions I had. Put in the hands of a good salesman, Conner. I will be back because of their desire to see me with wha More

by Gsalmon93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica & Conner
Jan 03, 2020 -

Five Star Nissan of Florence responded

Hi there, thank you so much for the great review with Jessica and Conner! We appreciate your business and hope to see you again!

January 01, 2020

Good service, the replacement parts are not available, just takes to long to get the parts and a call on the status of the parts would be appropriate after one week. More

by jccarz230
Recommend Dealer
Yes
Employees Worked With
None of the above
Jan 01, 2020 -

Five Star Nissan of Florence responded

Thank you for your feedback, We'll be sure to pass your review along to the management. If we can be of further service, please come back at any time.

December 27, 2019

I really enjoyed the professionalism of the staff at the Five Star Nissan .Dee Dee said that she could work it out for my family and she did.Job well done.Thank You for calling and making sure everything wa More

by Hestell Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Hunter
Dec 27, 2019 -

Five Star Nissan of Florence responded

Hestell, thank you for the great review with Dee Dee!! We truly appreciate your business and hope to see you again soon.

Jan 02, 2020 -

Hestell Brown responded

If I see anyone else that needs a car ZI will send them there.my daughter also got a Nissan Sentry from the Nissan place in North Carolina,and she loves it

December 24, 2019

Karen Brown was the best. The men that did the service did an excellent job on my vehicle. I will be coming back for all my services More

by mnivens3449
Recommend Dealer
Yes
Employees Worked With
Karen Brown
Dec 25, 2019 -

Five Star Nissan of Florence responded

We'll definitely thank Karen for providing you with such amazing care. We look forward to your return visits. Thanks for sharing and Merry Christmas!

December 22, 2019

Great dealership and people are very knowledgeable about what they are doing to help you understand the job that they are doing [ for your u. More

by Donaldholt22
Recommend Dealer
Yes
Employees Worked With
Don Cantey
Dec 23, 2019 -

Five Star Nissan of Florence responded

Thanks for your great feedback for our team members! We invite you back for any future visits. Let us know if we can do anything else.

December 20, 2019

No hassle dealing with no pressure. My sales rep was Nathan and had a very memorable dealing with no pressure whatsoever. The deal went through quickly and smoothly and Nathan knew exact More

by oozentoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Cegelka
Dec 20, 2019 -

Five Star Nissan of Florence responded

Hi there, thanks for the great feedback with Nathan and our team. We'll be sure to pass your thanks on to him. Come and see us again soon.

December 19, 2019

Excellent customer service. Sales rep keeps up with you and also great with working with customers who are new to car buying! Very professional and show that they care about you. More

by iyonna141
Recommend Dealer
Yes
Employees Worked With
Markese Reaves
Dec 20, 2019 -

Five Star Nissan of Florence responded

Excellent! Thank you for sharing, Iyonna. You can always count on being met with exceptional customer service. Have a wonderful day.

December 19, 2019

The customer service is excellent from the sales floor to the service department. The shuttle driver is pleasant to talk with also. I appreciate the car wash after each service. More

by Devondaprimes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tabitha & Karen
Dec 20, 2019 -

Five Star Nissan of Florence responded

We enjoy giving the little things that make an experience shine, Devon. Thank you for sharing your experience. Our team will appreciate your feedback.

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