Five Star Nissan of Florence

The service dept people are kind respectful, and expedite your visit knowing your time is valuable. They came to the waiting area and gave us updates and the car was nice and shiny when we left. Great group your visit knowing your time is valuable. They came to the waiting area and gave us updates and the car was nice and shiny when we left. Great group of people. More

When I arrived for my service appointment, I was greeted with professional and courteous staff. They assisted me inside, offered refreshments, and kept me informed of what was done. with professional and courteous staff. They assisted me inside, offered refreshments, and kept me informed of what was done. More

I meet a salesman by the name of Travis, Hunter .I was inquiring about the 2019Nissan Altima. See you soon!! Very knowledgeable & Professional.great smile too!! inquiring about the 2019Nissan Altima. See you soon!! Very knowledgeable & Professional.great smile too!! More

I worked with Karen, who was incredibly responsive throughout my repair process. The repairs were performed quickly, and Karen worked with Carlotz (the dealership from where I bought the car) to cover throughout my repair process. The repairs were performed quickly, and Karen worked with Carlotz (the dealership from where I bought the car) to cover the cost of the fuel system cleaning (the catalytic converter issue was still under Nissan's manufacturer warranty). All in all, a great experience. Looking forward to bringing my Versa Note in for its 50K mile service. More

Purchase of 2018 Nissan Versa SV I had been searching for a 2nd car. On January 14, while browsing online, I found a 2018 Nissan Versa at FIVE STAR Nissan. At the dealership, I have t I had been searching for a 2nd car. On January 14, while browsing online, I found a 2018 Nissan Versa at FIVE STAR Nissan. At the dealership, I have the pleasure to meet sales representative Markese Reeves. He was pleasant and engaging and after only a few moments I felt he completely understood my needs. He asked the right questions and provided me with direct, honest answers to my question. Markese worked with me to remain within my budget and provided me with several financing alternatives to best accommodate my needs. I also wish to thank Hank Eldridge (Financial Manager) and Calvin Seabrooks (Business Manager) for their kind and profession assistance. I hope that all who wish to purchase a vehicle will have as pleasant experience as I had. And I feel that if you choose Five Star Nissan you will not be disappointed. More

Love love love!!! Very nice not pushy!!!!! Very helpful drove several vehicles that day and ended up back for the Nissain for the 2019 Murano!!! Love it !!! drove several vehicles that day and ended up back for the Nissain for the 2019 Murano!!! Love it !!! More

Awesome customer service!! Dee Dee was amazing! I drove home with a car that I love! I will definitely be going back in the future! home with a car that I love! I will definitely be going back in the future! More

Service friendly service personnel.In my opinion the diagnosis procedure was totally unnecessary. Again in my opinion all that should have been done was repl friendly service personnel.In my opinion the diagnosis procedure was totally unnecessary. Again in my opinion all that should have been done was replacement of the battery and the Oil change.The Rest was only add on sale to make extra money for the dealership.at the customer expense. More

oil change and rear brakes Personal service was great with all questions answered at that time. Karen was very helpful with everything that was asked of her and she seemed to be Personal service was great with all questions answered at that time. Karen was very helpful with everything that was asked of her and she seemed to be concerned with all my needs related to my car concerning Saturday's visit and any future visit I may have. More

I go to 5 Star for the service! The women at the service desk always polite & knowledgeable and greet me by name . Super visits every time. desk always polite & knowledgeable and greet me by name . Super visits every time. More