Five Star Nissan of Florence

My first time experience was amazing excellent tremendous. I would recommend Five Star to anybody to everybody. To top it off they offered food at the end of the business transaction and that's so tremendous. I would recommend Five Star to anybody to everybody. To top it off they offered food at the end of the business transaction and that's something most dealerships do not do at all. To say the most from the staff to my sales consultant everything was flawless without a doubt. More

I had a wonderful experience and Excellent help with what I wanted answer every question I had with no problem I will highly recommend everyone to them I wanted answer every question I had with no problem I will highly recommend everyone to them More

The visit was okay. Wait time was a little lengthy. Refreshments were not stocked up for customers. One client went to get a bag of chips and they were open Refreshments were not stocked up for customers. One client went to get a bag of chips and they were open More

My experience was all around five star!!! We came i I. With a mechanical problem and left in a 2020 pathfinder!!! Very friendly and professional!!! With a mechanical problem and left in a 2020 pathfinder!!! Very friendly and professional!!! More

Good, friendly, and informative sales staff. Found what we were looking for and got us a good price. very happy with the service we got we were looking for and got us a good price. very happy with the service we got More

Will Strawn was so extremely helpful in helping us purchase our Nissan Titan! He worked with us without pressure and made sure we worked out a price that we were comfortable with. He made us feel at e purchase our Nissan Titan! He worked with us without pressure and made sure we worked out a price that we were comfortable with. He made us feel at ease in knowing we were getting a great truck! More

Karen is great. She does what she says she will do. She is professional and welcoming. Clean relaxing waiting area. Great service is why our family uses 5 Star. is professional and welcoming. Clean relaxing waiting area. Great service is why our family uses 5 Star. More

Very professional easy and pleasant to work with. Highly recommend to friends and family. Will be back to visit this dealership. Excellent Customer Service Dannie Myers. recommend to friends and family. Will be back to visit this dealership. Excellent Customer Service Dannie Myers. More

My sales person was Markese he was the best. My credit was not that good but him and his team worked and got me approved. They was kind and patient and made sure I left with what I wanted they made me fee was not that good but him and his team worked and got me approved. They was kind and patient and made sure I left with what I wanted they made me feel comfortable with no worries. They took real good care of me. Go to Fivestar in florence and ask for Markese Reaves. More

Poor customer service does not back up their promises and will give you the run away! Bought a new car 6 months ago been dealing with issues since day one still not fixed and when tryin to talk to manager he will give you the run away! Bought a new car 6 months ago been dealing with issues since day one still not fixed and when tryin to talk to manager he made all these promises he didn’t keep maintenance manager same thing promised to make it right still has not! Their promises are just promises they don’t stand behind there word ! More