Five Star Nissan of Florence

Satisfied with service and wait time and person who checked me out was professional and courteous. However, girl who checked me in approached me before I got out of my vehicle and told me I needed to m checked me out was professional and courteous. However, girl who checked me in approached me before I got out of my vehicle and told me I needed to move it. She asked what I needed, consistently called me "sweetie" throughout check in process and attempted to get me to have additional work done. When I declined she assumed I didn't know what it was for, ( I took auto shop in high school before she was ever born) and quizzed me why I needed it. I was offended by the condescending treatment and would have told her when I checked out , but I did not see her again. Otherwise, everything else was great. More

The dealership provide wonderful customer service and takes the time to personally speak with you concerning the services your vehicle made need. Overall it was and excellent experience. takes the time to personally speak with you concerning the services your vehicle made need. Overall it was and excellent experience. More

Mike the service manager was so pleasant to work with. He was making sure he had done everything to take care of us. It was a great experience. He was making sure he had done everything to take care of us. It was a great experience. More

Service was completed as expected. I did not have any problems. Service staff was thorough and helpful. The lobby was clean and comfortable. All my questions were answered. problems. Service staff was thorough and helpful. The lobby was clean and comfortable. All my questions were answered. More

Every time I come in for a service it’s always professional and I would recommend them to everyone a real first class run business professional and I would recommend them to everyone a real first class run business More

OUTSTANDING EXPERIENCE This was my 4th Nissan purchase from dealership. 3 from Palmetto Nissan and 1 from Five Star Nissan. All experiences were "OUTSTANDING"! Very Satisf This was my 4th Nissan purchase from dealership. 3 from Palmetto Nissan and 1 from Five Star Nissan. All experiences were "OUTSTANDING"! Very Satisfied So Far! More

Five Star Nissian is a good place to take your car for service. The workers are very friendly and helpful. This service was the best. service. The workers are very friendly and helpful. This service was the best. More

Service was good associates friendly helpful and knowledgeable . I had no issues .brought tires and had a oil change. I would send family and friends to that local. knowledgeable . I had no issues .brought tires and had a oil change. I would send family and friends to that local. More

The service was excellent Ms Brown at the desk was excellent and they were very informative about the warranty of my car and that was a good deal excellent and they were very informative about the warranty of my car and that was a good deal More

I had a great experience working with Danny as he made sure my needs were met and ensured I received the best service. Thank you Danny for everything! sure my needs were met and ensured I received the best service. Thank you Danny for everything! More