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Five Star Nissan of Florence

Florence, SC

3.7
283 Reviews

311 N Cashua Drive

Florence, SC

29501

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Showing 283 reviews

March 09, 2021

The slowest people and they lie so bad just to get money out of you. Every time I get an oil change it’s at least a 3 hour wait ( and yes I made an appointment first) . They “supposedly” reinstalled my radi More

by Bitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don Cantey, Isaiah Addison
Mar 10, 2021 -

Five Star Nissan of Florence responded

Hi, Your feedback is important to us and I would appreciate the opportunity to speak with you about your service experiences. Please contact me at your earliest convenience. I look forward to speaking with you. Best Regards, Terry Moore General Manager tmoore@fivestarflorence.com

February 22, 2021

No pressureFriendly and answered all of our No pressure Friendly and answered all of our questions. Connor showed us how to work all the new features We hadn't bought a car In awhile More

by Jbmblb1982@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor shortall
Feb 23, 2021 -

Five Star Nissan of Florence responded

Thank you for the five stars! Five Star Nissan Florence appreciates your business! Congratulations on your new Nissan!

January 26, 2021

Mr. Strawn was absolutely amazing at getting my family into the vehicle we wanted and went above and beyond to make sure we were exactly where we wanted to be financially! More

by jessicamcgee7489
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Strawn
Jan 26, 2021 -

Five Star Nissan of Florence responded

Congratulations on getting into the exact vehicle you needed for your family. We appreciate your feedback for Will and Five Star Nissan Florence so much. Happy driving!

January 25, 2021

My experience with Five Star Nissan of Florence was amazing! The staff especially Mr. Danny Myers was exceptional. I would definitely recommend any to shop there first. More

by Boslilgrl05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Myers
Jan 26, 2021 -

Five Star Nissan of Florence responded

Thank you so much for taking the time to share the amazing experience you had working with Danny. We appreciate knowing you had an exceptional experience at Five Star Nissan of Florence. Feel free to reach out if we can assist with anything else. We hope you have a wonderful day!

January 24, 2021

Staff eas courteous and polite. Staff worked hard to gey out in a timely manner. I would recommend other people to this location. Good job! More

by Sincerehopes12@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen
Jan 25, 2021 -

Five Star Nissan of Florence responded

Thanks for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

January 12, 2021

Great experience. Nathan was kind and courteous and I would definitely recommend coming here to anyone that is looking to buy a car (new or used) More

by Lekovm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Cegeka
Jan 12, 2021 -

Five Star Nissan of Florence responded

Thank you for the five-star review! Nathan was happy to assist you with everything. We hope to work with you again here at Five Star Nissan of Florence.

January 10, 2021

Minister Danny Myers was awesome. He was very patient and helpful. There was no pressure. I would definitely recommend others to this dealership. I also noticed the other salesmen just as friendly and polit More

by rstaggerswilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Minister Danny Myers, Isaiah Addison
Jan 10, 2021 -

Five Star Nissan of Florence responded

Thank you for your review! We hope to see you at Five Star Nissan of Florence again soon!

January 02, 2021

Travis hunter was Awsome complete friendly and willing to help with our needs we needed. We went in to just browse qnd possable do a trade in he was so helpful and we realized we where upside down in our cur More

by Repolife
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Hunter
Jan 03, 2021 -

Five Star Nissan of Florence responded

Thank you for the wonderful review! We are happy to see that Travis's consummate service helped you find the perfect new Nissan for you! Congratulations on your purchase; Five Star Nissan Florence hopes to work with you again in the future.

November 25, 2020

If you need your car do not take it to five star Nissan, they kept my car eight weeks to change 4 parts and when I got it back there was a dent in the rear quarter panel. My wife showed it to the service ma More

by Randy Parnell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Isaiah Addison
Nov 29, 2020 -

Five Star Nissan of Florence responded

Randy, I am concerned to learn about your disappointment regarding our level of communication and the time it took to complete your service experience. Please reach out to me directly so that we can discuss this further and address your concerns. I look forward to connecting with you. Best, Terry Moore General Manager tmoore@fivestarflorence.com

November 20, 2020

My Salesman Stephon McRae was my salesman and did a great Job I recommend him anytime any day.. Thank you so much for it all More

by Corchandap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephon McRae
Nov 21, 2020 -

Five Star Nissan of Florence responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review for Stephon. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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