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Five Star Ford - Service Center

North Richland Hills, TX

4.2
413 Reviews

413 Reviews of Five Star Ford - Service Center

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October 09, 2017

Listens, I find one person that feel puts the customer first and I stick with that person for the service-life of my vehicle and if they're not there, I wait t More

by gulfcoast1055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fitch
August 30, 2017

Outstanding SERVICE ADVISOR So many service advisors make you feel like you are in with a herd of cattle. Not so at Five Star Ford. I had the pleasure of working with Abigail P More

by judooles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Peal
August 04, 2017

Great repair service!! My service provider, Ms. Peal, got my repairs done quickly. I needed a turn signal replaced and was told the department that does that type of repair More

by mbcpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Peal
August 03, 2017

Friendly but time consuming. Friendly but time consuming for the service i needed, which was to have a key made and programmed. I was recognized and greeted before I even made the More

by Olayer0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Maurice
August 03, 2017

Best Dealership Experience in 40 Years I've never been one to take my vehicles to the dealer for service because they are always booked and very expensive. Twice in the last year, I have ne More

by Ryan A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karena Favela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Williams
August 02, 2017

SERVICE REVIEW - JAC REVIEW I took my 2010 Mercury Mariner in for a safety inspection routine service on 7/25/2017. IT WAS SERVICE FOR THE 82,500 MILE CHECK. My service advi More

by JAC REVIEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hopkins, Crystal Addington, Abby Peal
August 01, 2017

Very quick oil change and tire rotation Five Star Service is a big and busy operation. They have a lot of service advisers and process a lot of customers. I came in for an oil change and t More

by joe procter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Maurice
July 27, 2017

John C Maurice was great. Prompt service. Not pressured. I came in for my battery and to get my oil changed. I was told it would be about 1 1/2 hours, but actual time was less. Also was told about some rec More

by JohnW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Maurice
July 21, 2017

Mike is great with customer service and efficiency I purchased my car in weatherford, but this location is closer to my home so this is where I take care of my service needs for my Ford focus. I have n More

by Jbullon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fitch, Cameron Worthy
July 05, 2017

Fantastic treatment I have a brand new Explorer that had a tire issue shortly after purchasing it. I went to 5 Star Ford in NRH without an appointment but was greeted imm More

by Lkymom99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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