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Five Star Ford - Service Center

North Richland Hills, TX

4.2
413 Reviews

413 Reviews of Five Star Ford - Service Center

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December 23, 2018

John Little is an Outstanding employee. Four years ago I bought a 2011 fusion from him. The car was wrecked and so they total it. John was very helpful and fi More

by fusionseldrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders
December 03, 2018

plesant car buying experience Went with my wife to buy mats for her car and just happened to see a like new 2011 Honda Pilot that I just had to have. In the past I've always put ca More

by happyguy*77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Laguana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bubba Smith
October 23, 2018

Josh Lowery is the Man Josh Lowery is a long-time friend and one of the best customer advisors in the business. The check-in process is always consistent and dependable. Wit More

by alanh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2018

Auto Service as it should be Had Auto Butler service again last week. Abigail Peal handled my past services and performed outstandingly. This time Cameron Worthy handled my Auto B More

by Colonel B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Worthy, Abby Peal
September 28, 2018

John made my service experience very pleasing and w/o pain. I was fortunate to have John answer my telephone call. The battery in my 2012 F150 appeared to be on it's last leg. I was having difficulty in startin More

by Truck man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Maurice
September 28, 2018

caring, very helpful thank you scott wilson, Dean barclay and michael finch, very caring and helpful, im very grateful for there service,they went above and beyond to g More

by stephaniec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SCott wilson, Dean barclay, Michael Fitch
June 21, 2018

Excellent! I am so pleased with my service visit!! John Maurice and his father were both very attentive and helpful. Service was done in a timely manner and ever More

by FernandaT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Maurice
April 20, 2018

Best service advisors and repair techs in Texas! I would like to personally thank Master Certified Service Advisors Michael Fitch and Caleb Rothganger for their continuous support and care for both m More

by MilitaryMike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Rothganger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KYLE NEELY, Michael Fitch
April 13, 2018

Consistent Quality This was the third time Five Star had worked on my car. Each previous two trips would also deserve an "excellent" review. This trip I arrived earl More

by Car4AP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Branden Waller
April 13, 2018

No Surprises, Just Excellent Customer Service Took my 2008 Ford Escape into the service department whereas Abigail Peal listened to my concerns & conveyed them expertly to the service technicians. More

by Carey Brimmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby Peal
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