Five Star Ford - Service Center
North Richland Hills, TX
413 Reviews of Five Star Ford - Service Center
My husband bought me a new car a year ago. Tho we had some initial problems with the car, each time I've had to go to the dealership, they have been most helpful. The last two times I drove over after Bi some initial problems with the car, each time I've had to go to the dealership, they have been most helpful. The last two times I drove over after Bible study and they fit me in right away taking care of my minor issues AND washing my car -- a clean car makes me feel good! Most recently, Jonathan was helpful in trying to have a ding removed for me. Tho he wasn't able to do it for free, he gave me a quote for when I'm ready. I recommend Sam Pack's Five Star Ford for customer satisfaction. More
Fast friendly and service done when promised. Service advisor always lets me know of services needed and prices up front. This is second vehicle i have had through dealer and serviced by them, would rec advisor always lets me know of services needed and prices up front. This is second vehicle i have had through dealer and serviced by them, would recommend them to anyone. More
Chris was great, he took his time and explained everything. I realy trust him and the dealer now. Ordinarily servicemen are sneaky and shady. He presented himself in an professional manner and sold everything. I realy trust him and the dealer now. Ordinarily servicemen are sneaky and shady. He presented himself in an professional manner and sold the services. More
Chris was great. His professionalism and attention to my issues were much better thN any other dealer I've been to. He is an asset to your company issues were much better thN any other dealer I've been to. He is an asset to your company More
I have worked with Jonathan for over 10 years and have been using Five Star Ford for 3. They have taken care of all of my vehicle needs from oil changes to major engine repair. I have allays been taken been using Five Star Ford for 3. They have taken care of all of my vehicle needs from oil changes to major engine repair. I have allays been taken care of by Jonathan Pankrez and will be a customer for life! More
I brought my car in to the service center to have a couple of things looked at. Chris Vasquez was the Service Advisor assigned to me and I am so happy he was. He listened to my concerns,and kept me inf couple of things looked at. Chris Vasquez was the Service Advisor assigned to me and I am so happy he was. He listened to my concerns,and kept me informed on the work being done to resolve the issues. He assured me I would be satisfied with the service and he made good on the promise. He was friendly and professional. I will be requesting him whenever I bring my car in for service. I would definitely recommend him to anyone who is new to the Five Star Ford Service Center. More
Jonathan Pankrez is one of the primary reasons we take our car to 5Star. Friendly. Positive. Cares about us as people and always has our best interest at heart. He treats my spouse with respect and expla our car to 5Star. Friendly. Positive. Cares about us as people and always has our best interest at heart. He treats my spouse with respect and explains things clearly. All of our experiences with 5Star from sales to service has been excellent. Customers since 1998. More
5* used to strive to make customers feel welcome, happy 5* always strives to make customers feel welcome, happy and satisfied! The General Manager is awesome! Jonathan Pankrez is SUPER AWESOME! I will m 5* always strives to make customers feel welcome, happy and satisfied! The General Manager is awesome! Jonathan Pankrez is SUPER AWESOME! I will miss Derek Wayne but I am so glad that Jonathan is back! More
This Ford dealership is direct and honest with servicing vehicles. I have been taking my Ford here for years on end. I am so pleased that Jonathan is back as a service advisor. He takes time for his cus vehicles. I have been taking my Ford here for years on end. I am so pleased that Jonathan is back as a service advisor. He takes time for his customers and makes sure your car is taken care of. He verifies that things are done to the customer's liking and fully explains any repairs that need to done. My car is now running smooth. Great , friendly service! Thanks! More