Five Star Ford - Service Center

Everyone was extremely helpful and made the process fast, they made my visit quick as possible. We have bought several vehicles from Five star Ford and always receive excellent service. Thanks everyone they made my visit quick as possible. We have bought several vehicles from Five star Ford and always receive excellent service. Thanks everyone More

Chris took excellent care of us, even found a way to help us get a part of our repair discounted. Very pleased with every part of the Five Star experience. us get a part of our repair discounted. Very pleased with every part of the Five Star experience. More

This is my third F150 and the second one I purchased from this dealership. Upon delivery of this truck I noticed a loud wind noise on the driver side when I reached 45 MPH. I never had that happen with my pr this dealership. Upon delivery of this truck I noticed a loud wind noise on the driver side when I reached 45 MPH. I never had that happen with my previous trucks. I took the truck in to be checked and Sean was nice enough to take it for a test ride with me. He agreed the noise was above the normal level and arranged an appointment for me. He also arranged for a loaner truck as well. He knew I had to go to straight to work the day of the appointment and had me in and out in a flash. Sean called and let me know the truck was ready for pickup that evening. He explained what the issue was and how it was repaired. He also mentioned that if I had any further problems to give him a call. I give Sean and 5 Star Ford a two thumbs up. You guys are AWESOME! Thank you for a great product backed by exellent service. More

From the person who checked me in to Johnny Tisdale; it took me 10 minutes to get my left turn flasher bulb changed @ no charge. took me 10 minutes to get my left turn flasher bulb changed @ no charge. More

Jonathan Pankrez is the best service advisor I have ever worked with. He cares about my family and I . He is very good at letting me know what my car needs to not only stay running but to be safe. worked with. He cares about my family and I . He is very good at letting me know what my car needs to not only stay running but to be safe. More

Jonathan is very friendly and always helpful. I am very glad he is back he has always taken good care of me since I got my car from here 6 years ago. glad he is back he has always taken good care of me since I got my car from here 6 years ago. More

Jonathan has been my service advisor for many years. He has always been honest and knowledgable. I trust him. I am thrilled he is back at Five Star. has always been honest and knowledgable. I trust him. I am thrilled he is back at Five Star. More

Sam Pack's Five Star Ford in North Richland Hills has been our dealer of choice for years, for both purchases and for service issues. Today, Jonathan Pankrez served me. There was minimal wait time upon been our dealer of choice for years, for both purchases and for service issues. Today, Jonathan Pankrez served me. There was minimal wait time upon arrival in the service drive. Jonathan was very friendly, and thorough in determining my need. He provided an estimate of the time my car would be ready, and the actual time ready was shorter than the estimate. Five Star Ford is an excellent dealership. I would not hesitate to recommend them to anyone seeking a new vehicle, or service for an existing vehicle. Keep up the great work! More

I'm glad Jonathan came back, I have been doing business with this dealership for over 10 years. Everything is done by this dealership on my cars, and I trust Joanthan completely. He keeps my updat business with this dealership for over 10 years. Everything is done by this dealership on my cars, and I trust Joanthan completely. He keeps my updated through out the day and will even go the extra distance if anything else is needed. More

Tam did a great job. Everyone went above and beyond. Excellent service! I got an oil change, and check up, tires checked and cleaning, all for a great price. Excellent service! I got an oil change, and check up, tires checked and cleaning, all for a great price. More