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Five Star Ford - Service Center

North Richland Hills, TX

4.2
413 Reviews

413 Reviews of Five Star Ford - Service Center

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November 02, 2013

Jonathan is the best service advisor! We have worked with him over the past 6 years and he has always taken care of us. He goes above and beyond what is required. Such a great guy! More

by KarenAvants
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 31, 2013

I have been going to the service debt. at 5 Star NRH for a several years with my pickups and Lincoln. I have never had a discouraging visit. I would recommend who I deal with to anyone for service or any is More

by mbyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 31, 2013

This was a tough situation that was handled in a very professional and friendly manner by Sean. I was dealing with an issue regarding what warranty service Ford (corporate, not the dealership) was going More

by LagunaSeca
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe (sorry I don't now his last name, he was the tech who worked on my car), Sean Billhymer
October 31, 2013

As a far apparatus manufacturer, when we have an issue with a chassis, it is time critical in needing the repairs done. Jonathan Pankrez understands are needs and ensures that the chassis becomes a top p More

by justin_frost81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 31, 2013

I like dealing with Jonathan in the service department, he will shoot straight with you no matter how painful it may be, and work with you when he can. I highly recommend for you to contact Jonathan next More

by cowtown007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 31, 2013

sean billhymer was great he took care of my battery issue he took the time to listen to my problem sean was very nice .the service was fast .thank you mike More

by mike0101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sean billhymer jonathan pankrez, Sean Billhymer
October 30, 2013

I love coming to Five Star Ford to get my service done on my expedition. I have been to many other service places and never did I get the satisfaction I get at Five Star Ford. My service attendant Christophe More

by dbeverly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER VASQUEZ
October 30, 2013

Very friendly, answered all my questions. Car returned when told. I will bring my car again and recommend 5Star (Jonathan Pankrez) to all my friends. More

by Lisse33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 30, 2013

I have been bringing my mustang back here for service since I bought it. When I purchased my 2006 mustang new I was introduced to Jonathan as one that was knowledgeable of mustangs. My car is custom now More

by slp001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 30, 2013

As always, this dealership service department was a pleasure to visit. Pedro Soares remembered who I was the minute I walked up to the service counter. I was amazed. I had a coupon for a State Inspe More

by janmanly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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