Five Star Ford - Service Center

I purchased my Ford Fusion from Five Star July 2012. It was the best sales experience ever from a dealership. Since then, when bring my vehicle in for service, it has been nothing short of top notch. Five was the best sales experience ever from a dealership. Since then, when bring my vehicle in for service, it has been nothing short of top notch. Five Star is a first class dealership with a first class service department that treats you with class. A special thanks to Ron Greene, my service adviser. He told me just what I needed and didn't try to sell me service I didn't need. More

I took my car in for an oil change, and was given excellent service. The employees were extremely helpful and was such a pleasure. I recommend this place not only for service, but to purchase a futur excellent service. The employees were extremely helpful and was such a pleasure. I recommend this place not only for service, but to purchase a future vehicle. The overall experience, service and atmosphere was great. More

Jessy was one of the better service advisors I have had at five star ford NRH. Although all of the advisors have been good, Jessy went the extra mile to answer questions, address concerns I had about my ve at five star ford NRH. Although all of the advisors have been good, Jessy went the extra mile to answer questions, address concerns I had about my vehicle, and arrange transportation to and from my home while my vehicle was being repaired and kept overnight; he even helped me carry my two car seats back into the waiting area. Jessy took the time to personalize my experience by taking a few moments to ask questions so he could get to know me a little. He made me feel like a valued customer and I will most definitely be returning to him for service. More

Brought my car in for warranty service and Ron was very helpful, friendly, professional and courteous. He even attempted to retrieve an errant lipstick which has somehow managed to get into an air duct. helpful, friendly, professional and courteous. He even attempted to retrieve an errant lipstick which has somehow managed to get into an air duct. I really appreciate him taking the time an effort to do this as it is not in hi job description. Ron made sure that I knew how long the diagnostic would be, that the part may have to be ordered, how long that might take and an the approximate amount of time of the repair and notified me when the part came in. More

Jonathan was outstanding to work with while I had to have some warranty work completed. I was issued a loaner to assist with getting back and forth to work. Jonathan has a great attitude and made the inconve some warranty work completed. I was issued a loaner to assist with getting back and forth to work. Jonathan has a great attitude and made the inconvenience less of a pain. He quickly had me checked in and out at the cashier's office. More

Very quick service, clean waiting area. Good price on oil / filter change special. Also appreciate car service printout provided with the billing. And thanks again! oil / filter change special. Also appreciate car service printout provided with the billing. And thanks again! More

Jonathan worked closely with me to make sure my needs were met and hat could have been a bad experience came out exceeding my expectations. I am extremely happy with the service I received from Jonathon were met and hat could have been a bad experience came out exceeding my expectations. I am extremely happy with the service I received from Jonathon and 5-Star Ford. More

I have been a customer of 5 Star Ford for 9 years I have always been vey satisfied with my service.. And My current Service Advisor Todd McDorman has always been been a Great help.. always been vey satisfied with my service.. And My current Service Advisor Todd McDorman has always been been a Great help.. More

I took my truck to these guys and they took great care of me, I had to get all of my spark plugs replaced and was going to cost 500$. Jonathan found that there was a cracked spark plug that had been that way me, I had to get all of my spark plugs replaced and was going to cost 500$. Jonathan found that there was a cracked spark plug that had been that way for a long time so he talked to robert morgan and they covered the whole cost except for the 100$ deductible WHICH WAS AWESOME NEWS. The reason why I would recommend this service department over anyone else is because they treat you like one of the family and keep you informed about your vehicle. More

The service was professional and complete as usual. Jonathan Pankrez did an excellent job and kept me informed on the status and future service concerns. Jonathan Pankrez did an excellent job and kept me informed on the status and future service concerns. More