Back

Five Star Ford - Service Center

North Richland Hills, TX

4.2
413 Reviews

413 Reviews of Five Star Ford - Service Center

Sort by
April 21, 2014

Jonathan is always great and very helpful! What can I say about Jonathan that hasn't already been said? He is the best service writer I have ever dealt with. He has been helping me since I bo More

by tipette69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 21, 2014

SYNC our IPhones We bought our truck last summer - 2013 - and just recently upgraded cell phones from basic flip phones to IPhones. I called and made an appointment t More

by louiefranklin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jimmie Mathews
April 10, 2014

Above and Beyond I'm not usually one to stop and write reviews.  Life is cooking along about mach 2 like it is for most, so the idea of pausing to go beyond thanking s More

by Markstitts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 03, 2014

great guy very knowledgeable one of the best service writers I've ever dealt with. I will be going back to five star for all my service needs. Thank you More

by Christopherm1856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 21, 2014

Jonathan came to my work to change the air filter in my car and update my navigation/sync system. He re-synced my phone and set everything up. He was very professional and friendly, he came completely ou More

by sarahsavage1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 19, 2014

I bought a Ford Flex about a month ago and discovered there was a part of the console that was not in the proper place. I called Alfred and he said to bring it out. Jonathan Prankrez fixed the proble More

by Avaw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
March 13, 2014

Quality of work was bad because I had to bring my car back three times to get the windshield washer fixed properly... and when they did get it fixed, they left a connector for one of the fuel and exhaust More

by abc1abc2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
March 13, 2014

My wife brought my F 350 in for an oil change because of a light that came on. I had her call and she spoke with Jonathan. He explained what needed to be done. I told her to make an appointment and take my More

by sandywest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 12, 2014

It is my pleasure to rate Mr Pankrez because he went It is my pleasure to rate Mr Pankrez because he went above and beyond his duties to satisfy me when I came in with a problem on a Saturday morning. ( More

by fordestelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 15, 2014

Jonathan is always friendly and has my vehicles ready when promised.If there is ever an issue with my vehicles other than what i took it in for he always calls me and lets me know what else needs attenti More

by kevincraig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
30
...