Five Star Ford - Service Center

Excellent customer service Very customer-friendly, from both Allan (Service Agent) and Monica (cashier). Appreciated Allan saving me some money on my AC service. Monica was fr Very customer-friendly, from both Allan (Service Agent) and Monica (cashier). Appreciated Allan saving me some money on my AC service. Monica was friendly and fast. I also like you all's receipts, very clear and tell me exactly what was done. Thanks! More

Very Professional I have been going to 5 Star for a number of years now and have never had a bad experience. Every body is professional and true care about you and your I have been going to 5 Star for a number of years now and have never had a bad experience. Every body is professional and true care about you and your vehicle. I have delt with Mr. Josh Lowery for a number of years and would recommend him to everybody. Excelent customer service. More

Good Quality Work I appreciate good, quality work. I feel I can trust the dealership. I did hate that when I went in today they stated it would only be about 1 1/2 hou I appreciate good, quality work. I feel I can trust the dealership. I did hate that when I went in today they stated it would only be about 1 1/2 hours for an oil change and it ended up being 2 1/2. I also was hoping to use my coupon for getting my A/C checked but they stated it would be two days before they could get to it. I can not afford to leave my vehicle so I decided to try another day. They are always reliable and I have never had anything go wrong after they have fixed it. More

Safety recall Fast, courteous service, clean, comfortable waiting area. Service done as promised. Actual time for service was quicker than estimated. That is alway Fast, courteous service, clean, comfortable waiting area. Service done as promised. Actual time for service was quicker than estimated. That is always what happens at this dealership! More

Exceptional Service!! From the vehicle drop off to the vehicle pick up, the customer service and professionalism at Five Star Ford is exceptional. The courtesy van driver, From the vehicle drop off to the vehicle pick up, the customer service and professionalism at Five Star Ford is exceptional. The courtesy van driver, Abel Baldazo, was also professional and friendly. We had great conversation from my house to the dealership. It was like riding with an old friend. The service department kept me informed along the way, and they called me when my vehicle was ready....just like they said they would. Fantastic experience! More

review I had my '09 Taurus serviced and repaired and received it back on the day promised to me. My car was also cleaned for me, which was very helpful. I had my '09 Taurus serviced and repaired and received it back on the day promised to me. My car was also cleaned for me, which was very helpful. More

F150 Turbo Issues I purchased a truck in January from 5Star and my check engine light came on not to long after that. The issue was present due to the turbo boost press I purchased a truck in January from 5Star and my check engine light came on not to long after that. The issue was present due to the turbo boost pressure and after every service check the light would still come back on. I had taken it 2 different dealerships and the issue was still present. (the issue did get resolved) What stood out to me was 5Stars's continuous effort to fix the issue. Even when the truck was not in their hands they continued to find the solution and help me. I can't say enough how much I appreciated their respect and willingness to make things right by me. They have an outstanding service department and even better character. More

excellent experience. the service worker was very helpful and took care of me very well. I have already referred two people i know to this location who did make a vehicle p the service worker was very helpful and took care of me very well. I have already referred two people i know to this location who did make a vehicle purchase. More

Sales and Service Great experience purchasing my F-150 and each trip for service has been great. They are totally focused on making the Customer feel important. Defin Great experience purchasing my F-150 and each trip for service has been great. They are totally focused on making the Customer feel important. Definitely, I am a repeat customer. Monica was thorough when paying in the service department. More

Monica gave excellent service Monica at check out was very friendly and gave excellent service during the checkout process. Unfortunately when trying to get a service adviser pr Monica at check out was very friendly and gave excellent service during the checkout process. Unfortunately when trying to get a service adviser prior to coming in, the service adviser didn't return my call; this was disappointing. More