Five Star Ford - Service Center

Had car serviced Karena - was very friendly and quick to process my car pick up after seervice. She helped process my coupon for refund. It was great to get quick Karena - was very friendly and quick to process my car pick up after seervice. She helped process my coupon for refund. It was great to get quick service as we never have enough time... More

good overall service experience is always pleasant and quick turn around for service and crew seems to be knowledgeable about the vehicles and service that is needed for t experience is always pleasant and quick turn around for service and crew seems to be knowledgeable about the vehicles and service that is needed for them More

Exactly what I needed. The Smiths listened and responded to my cioncerns and provided the perfect solution. I had come in for service for the car I bought from Jeff 3 years The Smiths listened and responded to my cioncerns and provided the perfect solution. I had come in for service for the car I bought from Jeff 3 years before. I went over to showroom to ask questions re a change and why. Leasing an Escape was the answer. More

cost not as advertised Went to Five star Ford with a coupon for what they call The Works oil change advertised at $34.95. After completion was charged $27.29 for parts ( oil Went to Five star Ford with a coupon for what they call The Works oil change advertised at $34.95. After completion was charged $27.29 for parts ( oil & filter ), and $19.50 labor for a total of $46.79 before Taxes. This total was then discounted $5.00 leaving a total of $41.79 before taxes. Obviously the advertised price is a scam used to get you to come to their service department. Although I have no problem with the work, I work to hard for my money for them to abuse their advertised pricing this way. More

Service Cashier Monica greeted me with a genuine smile and interest in waiting on me. Transaction was quick as was bringing up the vehicle on the service drive. Tha Monica greeted me with a genuine smile and interest in waiting on me. Transaction was quick as was bringing up the vehicle on the service drive. Thank you! More

Pleasant experience Harry was courteous and professional, and a safe driver as well. The drive to my office was quicker than I was anticipating, though we drove the spee Harry was courteous and professional, and a safe driver as well. The drive to my office was quicker than I was anticipating, though we drove the speed limit or lower. Thanks for a pleasant commute to work! More

Service Great place. I have been brining my vehicles here for years. Great customer service. The front desk was very helpful and friendly (Monica Murphy). Abe Great place. I have been brining my vehicles here for years. Great customer service. The front desk was very helpful and friendly (Monica Murphy). Abel Baldazo picked me up from my office. He called ahead of time and was waiting for me at the appointment time. More

Almost perfect but not quite Very courteous but had to wait for service writer because all at lunch, then failed to provide inspection paperwork & failed to explain all recommend Very courteous but had to wait for service writer because all at lunch, then failed to provide inspection paperwork & failed to explain all recommended service. More

outstanding service as always had the works package and state inspection... all went well... also had both air filters replaced... car drives like new... I recommend this dealershi had the works package and state inspection... all went well... also had both air filters replaced... car drives like new... I recommend this dealership to everyone I know More

Great Service! Pedro is always helpful and extremely nice! He makes the process of bringing the car in for service less of a chore!!! I'm sure glad we got the tire w Pedro is always helpful and extremely nice! He makes the process of bringing the car in for service less of a chore!!! I'm sure glad we got the tire warranty! More