Five Star Ford - Service Center

Great Experience I dealt with Michael Fitch at Five Star Ford. He was awesome! I told him my concerns and he let me know what needed fixing and what didn't. He didn I dealt with Michael Fitch at Five Star Ford. He was awesome! I told him my concerns and he let me know what needed fixing and what didn't. He didn't try to sell me any repairs that weren't necessary, only what I needed. I highly recommend dealing Five Star and Michael. More

Great Dealership Everyone I have dealt with from purchasing a car, servicing for the car, checking out at service area, etc., have always treated me as a a valued cust Everyone I have dealt with from purchasing a car, servicing for the car, checking out at service area, etc., have always treated me as a a valued customer. The two people I mostly deal with are Rick Dike and Michael Fitch. Both of these men always show me respect. Both clearly communicate and make sure I understand what is happening. I truly appreciate the "extra mile" service both these gentlemen have shown me and continue to show me. More

Service Great service experience at Five Start Ford yesterday. Service adviser Alan got the car back when he promised and kept me up to date during the day. Great service experience at Five Start Ford yesterday. Service adviser Alan got the car back when he promised and kept me up to date during the day. At checkout I had a coupon for a $10 mail in rebate. Found out it had expired but Karena gave me the discount at the window! A very pleasant service experience. More

Great Service Michael Fitch did a great job with my Escape. His professionalism,knowledge and customer service makes for a very happy client! Look for me to contin Michael Fitch did a great job with my Escape. His professionalism,knowledge and customer service makes for a very happy client! Look for me to continue to do business with Five Star. Terrific experience- Thanks! More

This is a great place to do business with My service adviser, Michael Fitch , is top notch. Knows the business and is knowledgeable on all things automotive. Y'all have our business and will c My service adviser, Michael Fitch , is top notch. Knows the business and is knowledgeable on all things automotive. Y'all have our business and will continue to do so with the great people and service given by folks like Michael. Thank you Calvary Chapel Fort Worth Gordon Johnson More

Purchased New Tires for my Hyundai Sonata I purchased new tires for my 2011 Hyundai Sonata. Karena Favela and Brandon in the Service Department took great care of me and made certain that I l I purchased new tires for my 2011 Hyundai Sonata. Karena Favela and Brandon in the Service Department took great care of me and made certain that I left satisfied. I was originally quoted a higher price for a set of 4 Hankook Optimo H431 tires, but when I mentioned to Brandon that I had found the same tires for a cheaper price at Pep Boys and he agreed to a price-match. Karena closed out the deal, making me feel like a valued and appreciated customer. I will be taking my 2007 Ford Explorer there for service in next week. More

We a very Good Over All Experience We would recommend this dealership whole hardly .it was very easy to just walk in and find a vehicle and work around so the payment fits what I could We would recommend this dealership whole hardly .it was very easy to just walk in and find a vehicle and work around so the payment fits what I could pay had a Wonderful experience Thanks For Everything More

James Hopkins the best of the best. I have been a customer of Five Star Ford for many years and have been most fortunate to have James as my service representative. He is always friendly I have been a customer of Five Star Ford for many years and have been most fortunate to have James as my service representative. He is always friendly and outgoing, he does everything and more for me to ensure my experience at the dealership is always positive, Going above and beyond the call of duty is just business as usual for James. He has never let me down in any regards, my expectations are set very high and James clears the bar everytime. I actually miss talking to this individual. He makes you feel like part of the family and does everything he can to improve the customer experience. Five Stars for you James Hopkins! PS My car was so clean after repair I thought they painted it! Nice Job. More

Michael Fitch saved the day! Terrific and efficient service. After hearing what the problems were with my Food 2007 Edge, Michael suggested I needed a total fuel system service. T Terrific and efficient service. After hearing what the problems were with my Food 2007 Edge, Michael suggested I needed a total fuel system service. This saved me cost of the diagnostic as I thought something was wrong with my ABS. Michael and his team got my car serviced in about an hour or less. Great job guys! More

5 Star Gets It Done I came to five-star Ford because my Ford fusion was having service issues. My Fusion was not repairable due to a mystery issue and then my service vis I came to five-star Ford because my Ford fusion was having service issues. My Fusion was not repairable due to a mystery issue and then my service visit became a Ford buy back! Everyone at Five Star Ford was awesome in making the nightmare bearable, Robert M pushed Ford and followed through as far as he could to pass it on to Josh and Tony H.to close the deal. I've bought my other two Fusions here through Spencer Southwell and was pleased to buy my third from my favorite salesmen!!!! Thank you everyone, see you on the next one!!! More