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Five Star Ford - Service Center

North Richland Hills, TX

4.2
413 Reviews

413 Reviews of Five Star Ford - Service Center

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September 16, 2015

Great Service Michael Fitch did a great job with my Escape. His professionalism,knowledge and customer service makes for a very happy client! Look for me to contin More

by BH2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fitch
September 15, 2015

This is a great place to do business with My service adviser, Michael Fitch , is top notch. Knows the business and is knowledgeable on all things automotive. Y'all have our business and will c More

by pug1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fitch
September 10, 2015

Purchased New Tires for my Hyundai Sonata I purchased new tires for my 2011 Hyundai Sonata. Karena Favela and Brandon in the Service Department took great care of me and made certain that I l More

by RCutwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 01, 2015

We a very Good Over All Experience We would recommend this dealership whole hardly .it was very easy to just walk in and find a vehicle and work around so the payment fits what I could More

by Jo Ann4262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Southwell
September 01, 2015

James Hopkins the best of the best. I have been a customer of Five Star Ford for many years and have been most fortunate to have James as my service representative. He is always friendly More

by richardca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hopkins
August 31, 2015

Michael Fitch saved the day! Terrific and efficient service. After hearing what the problems were with my Food 2007 Edge, Michael suggested I needed a total fuel system service. T More

by rosie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fitch
August 12, 2015

5 Star Gets It Done I came to five-star Ford because my Ford fusion was having service issues. My Fusion was not repairable due to a mystery issue and then my service vis More

by Jsnsfrm1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Hooman, Spencer Southwell, Alan Holcombe
August 11, 2015

good overall service experience is always pleasant and quick turn around for service and crew seems to be knowledgeable about the vehicles and service that is needed for t More

by mmitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alan Holcombe
August 11, 2015

Had car serviced Karena - was very friendly and quick to process my car pick up after seervice. She helped process my coupon for refund. It was great to get quick More

by 78hl31vj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 08, 2015

Exactly what I needed. The Smiths listened and responded to my cioncerns and provided the perfect solution. I had come in for service for the car I bought from Jeff 3 years More

by Newescape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Freddie
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