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Five Star Ford - Service Center

North Richland Hills, TX

4.2
413 Reviews

413 Reviews of Five Star Ford - Service Center

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January 15, 2016

Fast and friendly service, always a pleasure. I highly recommend this dealer and their service department! They are always friendly and professional, and really seem to appreciate my business. I w More

by dawnron1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Billhymer
January 13, 2016

Superb service all the way I called to schedule an appointment to get my car repaired and had the pleasure of talking to Odie. He was very courteous and scheduled me an appoint More

by BWilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Odie Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2016

Excellent customer service I appreciate the quality customer service, the mechanics who keep trying if they don't get the right fix the first time, and the positive culture that More

by kellip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2016

Company Fleet - Servicing needs are met! We have a large number of our Fleet vehicles serviced @ Five Star Ford. It's imperative for us as a company to make sure we are able to keep our vehi More

by CSchultheis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Rich, Chris Adams
January 12, 2016

Tire Warning Light I went to shop without an appointment to have pressure checked in tires due to warning light. I had just purchased my Explorer in December as lease More

by smith6513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Abby Peal
January 11, 2016

Very good comunication Had a problem, with an extended warranty. No hassles, and problems was due to a recall, and the dealership didn't hesitate to use the recall instead, More

by dciaglia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fitch
January 10, 2016

Great Service, except the AutoButler. The service provided by your service department was great, but the AutoButler was less than desired. The inside of my truck was not completely vacuume More

by coyote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Peal
January 09, 2016

service Always fair, honest and efficient with service Chris Adams continually takes care of the needs of our aging vehicle promptly. Any friends that need More

by Duke Dog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
January 09, 2016

Repair to Mustang Chris Adams was very helpful through the process. He was clear in the expectations at the beginning and kept me informed throughout the process. He ma More

by jperdue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
January 08, 2016

Awesome Service Very polite and took the time to explain what issues on my truck needed to be addressed. My service was done quick and notified me right away. More

by johnny5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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