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Five Star Ford - Service Center

North Richland Hills, TX

4.2
413 Reviews

413 Reviews of Five Star Ford - Service Center

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January 22, 2016

A fantastic experience! I had a service issue with my car and when I arrived Mr. Fitch was very quick and friendly with me. He explained the cost of service and timeframe. My More

by Mr. Cantu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fitch
January 22, 2016

Five Star Service We welcome the opportunity to have our cars serviced at Five Star Ford. From the warm greeting we receive on the driveway from the service attendant More

by 5*service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Bradley
January 21, 2016

Shaun and Ricky They were very diligent. Courteous. Respectful. Informative. Great experience. They Continuously kept me informed of problems and gave estimates prio More

by Jasper123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Billhymer, Ricky Buyers
January 21, 2016

excellent the service from start to finish was outstanding, and your service rep forrest mccarty was a delightful young man who seemed to treat all of his cust More

by geremia
Recommend Dealer
Yes
Employees Worked With
love my sales person lee clanton whom i have traded my 3rd vehicle with already, Forrest Mccarty
January 20, 2016

Very quick, clear, friendly experience They opened up early. The service repairman that set up my appointment was there. He was the person who checked me in. He remembered the cause of m More

by Brian Broom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Billhymer
January 20, 2016

Sales and service We have purchased two vehicles from Alfred El-Darazi on the recommendation from a friend who has purchased multiple vehicles from him. That sales exp More

by sagenruss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Billhymer
January 20, 2016

Ford Truck repair My 150 Ford (2001) was loaded and taken to 5 Star Ford by AAA on Monday, Jan. 17. The truck had failed to start on two recent occasions . It was qui More

by Charles Lee Evans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fitch
January 19, 2016

Great Service Department The service here is great. Michael Fitch always professional, honest and kept me about my truck and needed services. Tiffany at the front was excellen More

by Ray Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fitch
January 16, 2016

Wonderful service Abby was so very courteous and always explained what was taking place on my vehicle. I recommend the Ford five star p lace any time More

by bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Peal
January 16, 2016

Exceeded my expectations I would ask for Odie Terry Service Advisior, you will not be sorry. I did not have an appointment due to this being an emergency. Odie met me at my More

by cmorton554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Odie Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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