Five Star Ford

Jason had sold me without even stepping foot on the dealership lot. I had been to two other dealers prior to Five Star, and walked away feeling helpless. With just one call and a last hope to lower my dealership lot. I had been to two other dealers prior to Five Star, and walked away feeling helpless. With just one call and a last hope to lower my car payment and gasoline bill, Jason renewed my hope. I explained to him how upside down I was in my current vehicle and I did not have any money to put down on a new car. Jason took a few minutes and thought of ways to help me. He suggested I check if my current vehicle had any warranties or GAP insurance I could cancel to get a refund to use as a down payment. This never crossed my mind! The next morning, I met Jason in the showroom. We talked a bit about my situation and then he introduced me to Jeff. They both sat down with me to see what we could figure out. I truly felt they were genuine, in finding a way to help me. I was also introduced to Mr. Ross, a wonderful finance director that again, took time to see what was in my best interest, financially and in a vehicle. Finally, I was able to sit down with Kenny to sign the paperwork on my new Ford Focus! Each one of these gentlemen, went above and beyond and helped me out of a very desperate situation. I could not ask for a better experience and I hold these guys in high regard. Way to go Five Star Ford! More

I have purchased 8 vehicles from Five Star Ford and the last 6 have been with Marissa Thompson. I would say she is the number one reason I return to Five Star Ford for my vehicle purchase. Her no hassle ap last 6 have been with Marissa Thompson. I would say she is the number one reason I return to Five Star Ford for my vehicle purchase. Her no hassle approach and personal demeanor make it an easy sell. She is a valuable asset and as long as she is with Five Star I will return to buy my vehicles there. We consider her an extended family member and appreciate the honesty in which she addresses each situation. Ford has been my preference for years and as long as the quality and product remains reliable I will continue to consider Ford my first choice. Thank you More

Daryn was great to work with. He was friendly, answered all our questions and was never pushy. He helped us setup the Sync system before we left. He patiently spent a lot of time with us as we came in th all our questions and was never pushy. He helped us setup the Sync system before we left. He patiently spent a lot of time with us as we came in thinking about buying an Escape but then changed our minds to get a Fusion. Overall a very pleasant experience ! More

I want to say a "Big Thank You" to Five Star Ford, my salesman Carlos Codie, and the finance dept. My experience was hassle free, honest and truly felt that they had my best interest in mind. This is the salesman Carlos Codie, and the finance dept. My experience was hassle free, honest and truly felt that they had my best interest in mind. This is the second car I have purshased from Five Star Ford and if in the future I decide to buy again it will be with them. Carlos was great, not pushy and took all the time I needed to decide on the purchase of my 2010 Ford Escape. He was right there to make sure I understood how to use all the new features, along with making sure it was detailed to my satisfaction upon delivery. All I can say if you want a "painless new car purchase" go to Five Star Ford!! Thank you again Carolyn Smith More

Roland was excellent. I submitted a request on the internet to several dealerships and Roland answered back very quickly and answered my questions and requests directly. Others needed more informatio internet to several dealerships and Roland answered back very quickly and answered my questions and requests directly. Others needed more information and tried to side-step my questions. Roland and I did most of our deal by email which was my preferred method of communication. We came to an agreement and I came in to drive the car and fill out the paperwork before driving off in my new F-150. Everyone else was very friendly as well and gave us our space when we needed it. I wouldn't hesitate to do this again, in fact my daughter needs a car now and I have an email in to Roland. Thanks again Five Star Ford! More

I made a long distance purchase of a preowned truck via the internet from Nashville, TN. Melvin Seibel did an excellent job of accurately describing the vehicle and its condition. There were no surprises the internet from Nashville, TN. Melvin Seibel did an excellent job of accurately describing the vehicle and its condition. There were no surprises when I arrived to pick it up. Everything was handled quickly, correctly, and professionally. I greatly enjoyed working with Five Star Ford. Thanks. Mark More

This was my fourth vehicle I have purchase from this dealership. Of those I have purchased two new F-150's from David Deger. Both times he has more than gone out of his way to make sure everything went dealership. Of those I have purchased two new F-150's from David Deger. Both times he has more than gone out of his way to make sure everything went smooth. He always took the time to make sure I got the best deal that fit me and has always followed up after the sale to make sure I was happy with the purchase. More

It was the first time that I have ever bought a new truck that I had a great experience. Everyone was friendly and so helpful. They made me feel comfortable and not nervous. Being a single mom with two ki that I had a great experience. Everyone was friendly and so helpful. They made me feel comfortable and not nervous. Being a single mom with two kids you can't afford to make a wrong choice in vehicles. And you don't want to feel like you are being taken advantage of. I never felt that. They did a wonderful job helping me and they will never know how much that meant. I have told everyone I know how great they are and Jay is a wonderful salesman and very helpful. I had never had a manager call to make sure everything was going smooth. Your a great dealership. Thank you so much the girls and I love the truck. More

The experience and knowledge that Jason Howell brought to this sale was extraordinary. From the minute we were greeted in the parking lot when we first arrived to sitting in the sales department - all was a this sale was extraordinary. From the minute we were greeted in the parking lot when we first arrived to sitting in the sales department - all was a great experience. Jason was the "glue" that made it all work. He showed incredible patience with my husband who has some health problems, but still desires to make the best deal possible. The extra phone calls, the explanations, the answers to every question were givven honestly, and we felt Jason was very intrested in us and in making the sale work for us. I will certainly recommend Five Star Ford to all our friends and family. More

I went for a car wash 2 days after I bought my car which they offered for free. They did pretty good service. I thought they don't even remember my name but they did they offered me great service even after they offered for free. They did pretty good service. I thought they don't even remember my name but they did they offered me great service even after the purchase. >> Great reception. >> Very nice response. >> Great service More