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Five Star Ford
North Richland Hills, TX
8,585 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one.
Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,585 reviews
February 02, 2025
Alfred is the best car salesman we have ever worked with. He was patient and kind during a difficult sale. He was patient and kind during a difficult sale. More
by dwcoker70
Employees Worked With
January 31, 2025
Lewis was tremendously quick with answers to my questions. He is a very respectful representative of 5 star ford questions. He is a very respectful representative of 5 star ford More
by Mighty Nubbs
January 31, 2025
Lewis is a credit to your organization. The sales manager was very good as well. Thank you for the great experience. The sales manager was very good as well. Thank you for the great experience. More
by noshow98
Employees Worked With
January 28, 2025
William May went above and beyond to meet my needs. He was able to get the numbers where I wanted them without any haggling. He was able to get the numbers where I wanted them without any haggling. More
by Stillwater1879
January 27, 2025
we appreciate the honest of the price of the vehicle up front. We were at another dealership and they would not give us the price of the vehicle the entire time we were looking and test driving. front. We were at another dealership and they would not give us the price of the vehicle the entire time we were looking and test driving. More
by Reininm
Employees Worked With
January 25, 2025
We had. Great experience and would recommend 5 star Ford to our friends! Great job! Great experience and would recommend 5 star Ford to our friends! Great job! More
by Vanessa Davidson
Employees Worked With
January 25, 2025
This dealership was very nice and professional. Gary Crosby was the agent that helped me and he did an outstanding job. He went the extra mile and then some by making the whole process as easy and Gary Crosby was the agent that helped me and he did an outstanding job. He went the extra mile and then some by making the whole process as easy and enjoyable as possible. He also helped me out by getting me some extra things for the car I got that he didn’t have to like a wheel lock key. Overall, the people I worked with at this dealership to buy my car were very good at their job. I would highly recommend going here if you’re looking for a good quality vehicle, Ford or otherwise. More
by scottcsmith13
January 22, 2025
Alfred and Brieanna were both very helpful throughout the entire buying process and could have not made it easier. entire buying process and could have not made it easier. More
by Ortizal7000
January 22, 2025
My experience was very good. The time it took to complete the transaction was very reasonable. I would highly recommend Five Star Ford. The time it took to complete the transaction was very reasonable. I would highly recommend Five Star Ford. More
by Bobcuykendall
January 22, 2025
will tell you anything at time of sale and deny coverage after. 3000 miles on a new car already having defect issues not being covered. beware buying and taking car here for any warranty work after. 3000 miles on a new car already having defect issues not being covered. beware buying and taking car here for any warranty work More
by jgstng
Employees Worked With
whole dealership
