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Five Star Ford
North Richland Hills, TX
8,705 Reviews
Five Star Ford was named to represent the very best. From the beginning, Sam Pack chose the Five Star name as a promise of excellence in service, experience, and community commitment. That vision has guided every Five Star dealership since day one.
Since opening our doors on August 1, 1991, Five Star Ford North Richland Hills has proudly served North Richland Hills, Fort Worth, and the surrounding areas. As a family-owned dealership, we have built our reputation on trust, transparency, and long-term relationships. Today, we are one of the top-performing Ford dealerships in the nation, ranking in the Top 10 for both new and Certified Pre-Owned sales and standing as the #1 Ford dealer in the DFW area. We are also the only dealership in the country to earn the Ford Triple Crown Award 24 years in a row and a 25-time President’s Club winner. Just as important, we remain deeply connected to our community, supporting organizations like the American Cancer Society, Boys & Girls Clubs of Greater Tarrant County, and many local schools, churches, and civic programs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 8,705 reviews
July 28, 2025
Juan was amazing and very respectful. Everything went really smooth due to him and his hard work. Everything went really smooth due to him and his hard work. More
by Shramindra
Employees Worked With
July 27, 2025
From my first phone call with Alfred, everything has gone as smooth and easy as I have ever had in purchasing a truck. He found what I wanted, negotiated the trade and sale with me being 150 miles away. A as smooth and easy as I have ever had in purchasing a truck. He found what I wanted, negotiated the trade and sale with me being 150 miles away. And as promised everything went fast and smooth at signing. Thanks 5 star ford team More
by Mike c
Employees Worked With
July 26, 2025
Everyone, from the moment we arrived, gave great attention & care to our truck buying experience. We highly recommend Alfred & 5Star Ford without reservation. attention & care to our truck buying experience. We highly recommend Alfred & 5Star Ford without reservation. More
by Cheryl.mccarson
Employees Worked With
July 26, 2025
Amazing service! William was very respectful and didn't up sale to a vehicle I didnt want. Crazy selection of vehicles from all trim levels and colors. William was very respectful and didn't up sale to a vehicle I didnt want. Crazy selection of vehicles from all trim levels and colors. More
by elhill0092
July 24, 2025
William May was great to work with and made the entire process painless and seamless. He was extremely upfront during my buying process and kept me up to date throughout the sale. process painless and seamless. He was extremely upfront during my buying process and kept me up to date throughout the sale. More
by Nathan.moore724
Employees Worked With
July 21, 2025
Alfred was the best Salesperson I have ever had the pleasure of doing business with. Thank you for everything. pleasure of doing business with. Thank you for everything. More
by Joelchristiemartin
Employees Worked With
July 20, 2025
Tyler Atwell was phenomenal in our purchasing process. Enthusiastic, patient, and knowledgable thorughout the entire venture. He is definelty my contact for all my future automotive needs. Well done, Tyle Enthusiastic, patient, and knowledgable thorughout the entire venture. He is definelty my contact for all my future automotive needs. Well done, Tyler!! More
by RAYFULLER
Employees Worked With
July 19, 2025
We think Alfred is an amazing. He is friendly, professional and so easy to work with. We are repeat customers and consider him a true friend. Five Star Ford is a great dealership He is friendly, professional and so easy to work with. We are repeat customers and consider him a true friend. Five Star Ford is a great dealership that we will be using for years to come. We have referred friends and family through the years, and they have never been disappointed. More
by basummerlin
July 19, 2025
Everyone was pleasant to work with. Will definitely go back to Lewis for my next purchase. Will definitely go back to Lewis for my next purchase. More
by TROY30
July 17, 2025
They knew the product, and the test drive was great. They knew what I was looking for.. They knew what I was looking for.. More
by Hnewton1966ss
