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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
552 Reviews

552 Reviews of Five Star Chevrolet - Service Center

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November 29, 2023

Five Star Chevrolet takes care of the customer and the vehicle providing a level of trust that is very difficult to find now days! More

by Kharri6484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Five Star Chevrolet responded

Kharri6484, We appreciate the opportunity to help with your vehicle's care at Five Star Chevrolets. Between visits, reach our service staff at 972-389-6700. We are here to share our knowledge and advice. Thank you, Chris Selbach, Service Director

October 25, 2023

I was please that since there were cars before me, I was called a Lyft home. Once my car was ready, a Lyft was sent to my home and picked me up. I was impressed. Thank you More

by pguzman1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Five Star Chevrolet responded

Pguzman, Thank you so much for taking the time to share your feedback about your service visit at Five Star Chevrolet! We are thrilled to hear that you had a great experience with Brian and enjoyed the convenience of our Lyft service to help you get on your way. We look forward to scheduling future appointments at 972-389-6700. We are here for you! Take care, Chris Selbach, Service Director

October 20, 2023

The dealership is always top notch the service advisor are great good communication and speedy service More

by ktoddpuckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Five Star Chevrolet responded

Ktoddpuckett, At Five Star Chevrolet, we're committed to providing you with a positive experience. It is great to know our service team succeeded in meeting your expectations. Call us again at 972-389-6700 when you need our vehicle care advice. We are here to help in any way we can. Thank you, Chris Selbach, Service Director

October 11, 2023

Great customer service from Jessie keep’n me updated on the vehicle and consulting with me More

by rybarra70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Five Star Chevrolet responded

Rybarra70, We're pleased to hear about the great customer service you received from Jessy and the Five Star Chevrolet service team. Keeping you updated and providing valuable consultations are crucial aspects of our commitment to our customers. Thank you for sharing your positive experience! Call us any time at 972-389-6700. Best regards, Chris Selbach, Service Director

October 09, 2023

Sams five Chevrolet is an awesome place. Thank you so much to Mr. JR Lopez a big shout out to him. He is a wonderful wonderful sales person technician engineer thank you so much. More

by sepulvedae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Lopez
Oct 10, 2023 -

Five Star Chevrolet responded

Thank you, sepulvedae, for taking the time to endorse JR and Five Star Chevrolet. Know that we welcome your questions at 972-389-6700. We continue to be available whenever you need our vehicle advice. Take care, Alan Brown, General Manager

Oct 10, 2023 -

sepulvedae responded

Thank you enjoy your afternoon.

October 07, 2023

I have been taking my cars to there for many years because of the service and will continue More

by Robert loza 0206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2023 -

Five Star Chevrolet responded

Thank you, Robert, for servicing your cars at Five Star Chevrolet. We appreciate your loyalty and Brian and our techs welcome the chance to address future care needs. Reach us any time at 972-389-6700. Best regards, Chris Selbach, Service Director

October 03, 2023

My overall experience with this dealership was awesome; and I look forward to developing a long-term relationship for future service/repair needs. Thanks for servicing my vehicle!! More

by dorothywright70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Lopez
Oct 03, 2023 -

Five Star Chevrolet responded

Dorothy, It is our goal at Five Star Chevrolet to build a trustworthy and long-lasting relationship with you. We appreciate your endorsement and we welcome your vehicle questions any time at 972-389-6700. Reach JR or me at 972-389-6700. We will be ready to help again. Thank you, Chris Selbach, Service Director

September 30, 2023

Repair fast and very friendly service will come back again Bryce was great thank you More

by Wph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
Sep 30, 2023 -

Five Star Chevrolet responded

Wph, We value your business in the Five Star Chevrolet service center. If there is anything we can assist you with, please don't hesitate to reach out to Bryce and our techs at 972-389-6700. Thank you, Chris Selbach, Service Director

September 27, 2023

Scheduled service ahead and received reminders. Personnel was courteous and did not find that I was asking too many questions. Pleasantly surprised that all work was done in a timely manner. Appre More

by SERVICE MINDED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JR Lopez
Sep 28, 2023 -

Five Star Chevrolet responded

Hello! Amanda, JR, and the entire Five Star Chevrolet service team are dedicated to delivering exceptional service and making certain your visits are smooth and timely. If you have any specific requirements or preferences for your next service appointment, please don't hesitate to let us know at 972-389-6700, and we will do our utmost to accommodate them. Thank you for your great feedback and support. Sincerely, Chris Selbach, Service Director

September 25, 2023

Excelente servicio y amabilidad de todo su personal Durante mi visita muchas gracias les doy un 10 More

by Ugaldejuan313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Five Star Chevrolet responded

Gracias, Ugaldejuan313, por tomarse el tiempo para revisar su experiencia con Chevrolet Five Star. Cuando Brian y nuestros técnicos de servicio puedan resolver futuras preguntas sobre vehículos, llámenos al 972-389-6700. Estaremos listos para ayudar. Cuídese, Chris Selbach, director de servicio

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