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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
536 Reviews

536 Reviews of Five Star Chevrolet - Service Center

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October 03, 2023

My overall experience with this dealership was awesome; and I look forward to developing a long-term relationship for future service/repair needs. Thanks for servicing my vehicle!! More

by dorothywright70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Lopez
Oct 03, 2023 -

Five Star Chevrolet responded

Dorothy, It is our goal at Five Star Chevrolet to build a trustworthy and long-lasting relationship with you. We appreciate your endorsement and we welcome your vehicle questions any time at 972-389-6700. Reach JR or me at 972-389-6700. We will be ready to help again. Thank you, Chris Selbach, Service Director

September 30, 2023

Repair fast and very friendly service will come back again Bryce was great thank you More

by Wph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
Sep 30, 2023 -

Five Star Chevrolet responded

Wph, We value your business in the Five Star Chevrolet service center. If there is anything we can assist you with, please don't hesitate to reach out to Bryce and our techs at 972-389-6700. Thank you, Chris Selbach, Service Director

September 27, 2023

Scheduled service ahead and received reminders. Personnel was courteous and did not find that I was asking too many questions. Pleasantly surprised that all work was done in a timely manner. Appre More

by SERVICE MINDED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JR Lopez
Sep 28, 2023 -

Five Star Chevrolet responded

Hello! Amanda, JR, and the entire Five Star Chevrolet service team are dedicated to delivering exceptional service and making certain your visits are smooth and timely. If you have any specific requirements or preferences for your next service appointment, please don't hesitate to let us know at 972-389-6700, and we will do our utmost to accommodate them. Thank you for your great feedback and support. Sincerely, Chris Selbach, Service Director

September 25, 2023

Excelente servicio y amabilidad de todo su personal Durante mi visita muchas gracias les doy un 10 More

by Ugaldejuan313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Five Star Chevrolet responded

Gracias, Ugaldejuan313, por tomarse el tiempo para revisar su experiencia con Chevrolet Five Star. Cuando Brian y nuestros técnicos de servicio puedan resolver futuras preguntas sobre vehículos, llámenos al 972-389-6700. Estaremos listos para ayudar. Cuídese, Chris Selbach, director de servicio

September 23, 2023

Another great experience, Amanda was fantastic as usual and Rosa was once again excellent accommodating the service schedule need, both are excellent ambassadors for the brand. I regulary recommend the dea More

by STEVE07121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Five Star Chevrolet responded

STEVE07121, We always appreciate the kind words shared by our customers. Thank you for sharing yours for Amanda, Rosa, and the Five Star Chevrolet service staff. Let us know when we can help in the future at 972-389-6700. We will be ready for you. Take care, Chris Selbach, Service Director

September 22, 2023

Great service, great communication and staff was professional. Would highly recommend them to all Chevy owners. More

by Jody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Five Star Chevrolet responded

Thank you, Jody! Your recommendation means a lot to the Five Star Chevrolet service staff. Don't hesitate to reach out to Amanda, Angel, or me at 972-389-6700. We look forward to helping you again. Best regards, Chris Selbach, Service Director

September 20, 2023

They took good care of my vehicle asap very satisfied things went smoothly I will always take my vehicle there for all repairs More

by Prettylady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan
Sep 21, 2023 -

Five Star Chevrolet responded

Hello Prettylady, Your satisfaction is our top priority at Five Star Chevrolet, and we value your business. We understand that you have choices when it comes to where you care for your vehicle, and we are honored that you have chosen us as your preferred automotive partner. Don't hesitate to reach Brian, Rosa, Nathan, or me at 972-389-6700. We look forward to serving you again. Thank you, Chris Selbach, Service Director

September 08, 2023

I have taken my vehicle to service a few times and the service that I have received is excellent I really recommend Five Star Chevrolet for any service that your vehicle might need. Great Service overall More

by Gtellez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
Sep 09, 2023 -

Five Star Chevrolet responded

Gtellez, We are grateful to help with your vehicle's care at Five Star Chevrolet. Thank you for recognizing JR and don't hesitate to call 972-389-6700 with questions. We are here for you. Take care, Chris Selbach, Service Director

September 01, 2023

As always, thanks for the fast turnaround time, early morning greetings & getting to meet new faces. More

by Coachtonya.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JR Lopez
Sep 02, 2023 -

Five Star Chevrolet responded

Thank you, Coachtonya.young, for recognizing Rosa, JR, and the Five Star Chevrolet service department. We genuinely hope to have the privilege of serving you again and exceeding your expectations. Call on us again at 972-389-6700. Best regards, Chris Selbach, Service Director

August 30, 2023

Ambukka and Amanda were both friendly & prompt. They made sure to take care of me and that the noise in my car was addressed. More

by Hugo Prieto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Ambukka
Aug 30, 2023 -

Five Star Chevrolet responded

Ambukka22, Thank you for rating your Five Star Chevrolet service visit. Customer experience is a priority with our service team. Call on Amanda and Luis again at 972-389-6700. We want you safe during your travels. Take care, Chris Selbach, Service Director

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