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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
570 Reviews

570 Reviews of Five Star Chevrolet - Service Center

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March 24, 2018

Best service in all of the years ! I am an older customer and wish to commend the service Adviser Jeff Mauldin for the his help in trying to find out what the irritating growling sou More

by mom's uplander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin, mechanic Angel ???
Mar 24, 2018 -

Five Star Chevrolet responded

What a relief for all of us to finally correct your van's issues, mom's uplander. Your patience was appreciate during the process. Thank you for sharing your review and comments for Five Star Chevrolet. Take Care, Jeff Marchbanks, Service Manager, 972-389-6700

March 20, 2018

Good Service My SSR was ready when promised and good communication from Dustin, my advisor. The labor price was a little high and so I'm glad I bought the parts fr More

by Paul Edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Grubbs
Mar 21, 2018 -

Five Star Chevrolet responded

Mr. Edwards, Your business in the Service Center at Five Star Chevrolet is appreciated. Thank you for taking the time to share your experience through this review. See you next time you have automotive needs. Thanks, Joe Marchbanks, Service Manager. 972-389-6700

March 15, 2018

Just the best Always the best service with friendly and knowledgeable employees. The facility is absolutely gorgeous with at least 3 to 4 waiting areas..take your More

by PJY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know.
Mar 16, 2018 -

Five Star Chevrolet responded

PJY, It is awesome to hear you like our new facility. The design was created with our customers in mind. We loved having in the service center and appreciate your business and time. Thank you, Jeff Marchbanks, Service Manager 972-389-6700

March 09, 2018

A truly customer-focused experience with everyone! It doesn't matter if you are coming in for a repair, regular service, an oil change or something as simple as a state inspection - everyone you come i More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali DeLao
Mar 12, 2018 -

Five Star Chevrolet responded

David, We appreciate your loyalty to Sam Pack's Five Star Chevrolet and of course we will always have your back! Thanks for choosing us to take care of your maintenance needs. We value you as our customer, Jeff Marchbanks, Service Manager. 972-389-6700

March 04, 2018

5 Stars for 5 Star Super service. Came in for state inspection. Ollie met me at the car before I could get out of the car. In addition they automatically checked the fl More

by cmoore9678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ollie
Mar 05, 2018 -

Five Star Chevrolet responded

cmoore9678, It was our pleasure to return your car to you in good shape. Thanks for coming to Sam Pack's Five Star Chevrolet for the state inspection. We would love to help again anytime. Thank you, Jeff Marchbanks, Service Manager. 972-389-6700

February 18, 2018

Great service for maintenance The service has been great from the start of the purchase of the vehicle. I can always count on Five Star to call or notify me with the service remin More

by Varrick Glass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin
Feb 19, 2018 -

Five Star Chevrolet responded

Varrick, thank you for recognizing our customer service efforts. A healthy car is a happy car and of course we want your Chevy to live a long life. We appreciate your loyalty to Five Star Chevrolet in Carrollton. Thank you, Jeff Marchbanks, Service Manager. 972-389-6700

February 14, 2018

Best customer service AFTER the sale! Everyone was so nice, the waiting area was spacious and clean. Much better than Stonebriar Chevy. I drove out of my way to come here after I moved to More

by Joy_win1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Feb 15, 2018 -

Five Star Chevrolet responded

Joy_win1, we were happy to assist during your service visit and look forward to helping you with future maintenance. Thank you for giving Five Star Chevrolet the opportunity to be your automotive dealer. Much appreciation, Jeff Marchbanks, Service Manager. 972-389-6700

January 31, 2018

good work guys This dealership has great people and great service! they go the extra mile--even took the time to clean my chrome wheels on my ZO6!! More

by buckeyedan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jeff
Feb 01, 2018 -

Five Star Chevrolet responded

buckeyedan, we appreciate your choosing our Service Center for the care of your Corvette ZO6. Such a special car deserves special care. Thank you for being our customer, Fonzy Pelayo, Sales Manager. 972-389-6700.

January 24, 2018

Great service I went in without an appointment for a required oil change and tire rotation. They hooked me right up and me out of there in about an hour. They were More

by k9master69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I had several people help and I am sorry I cant recall their names.
Jan 24, 2018 -

Five Star Chevrolet responded

Thanks for stopping by our new location, k9master69. We are happy to have you in for your automotive needs any time. Hope to see you again, Steve Fly, GM 972-389-6700

January 12, 2018

corvette state inspection quick and friendly service, I prefer to use a reputable service center to have anything done to my corvette. Always used a dealership to service my ca More

by Vett Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isbel Lopez
Jan 12, 2018 -

Five Star Chevrolet responded

Vett Driver, it is an honor for us to supply the maintenance for your corvette. Thanks for recognizing our Service Center and we look forward to having you back. Take Care, Steve Fly, GM 972-389-6700

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