Five Star Chevrolet - Service Center

Committed to customer satisfaction I'm always satisfied with the work Five Star Chevrolet does on my car and with the help that Brian Withem provides. I brought my car in because the re I'm always satisfied with the work Five Star Chevrolet does on my car and with the help that Brian Withem provides. I brought my car in because the rear brakes were ear-piercingly loud. Not only is he excellent at keeping me up to date with the status of my vehicle, but when I brought it in he said the car started slower than he would've expected. I actually couldn't tell the difference at all, but he suspected the battery. Once I arrived to pickup the car after the work was done, he told me that they got the work done on the brakes and the battery was replaced under warranty. Wow. Really all I cared about was getting the brakes sorted, but to get the battery replaced under warranty too was really awesome. He could've said nothing and done nothing, but instead he went above and beyond. Thanks Brian. More

Would Recommend only missed one item Brought the truck in for a leak in the differential, state inspection and oil change. I asked specifically to have the differential cleaned off so I Brought the truck in for a leak in the differential, state inspection and oil change. I asked specifically to have the differential cleaned off so I could keep an eye on it to make sure it wasn't leaking anymore but that was not done. I didn't have time to wait for it so I left. Tried to give feedback when they called but was transferred to someone's voicemail. Other than that it was fine. They were able to get me on the next day and repairs were completed the following day. Majority was covered by warranty which was great. More

Outstanding Customer Service I was in and out quickly. Brian Withem was very professional and personal. He saw to it that I received a loaner car while my work was being done. I was in and out quickly. Brian Withem was very professional and personal. He saw to it that I received a loaner car while my work was being done. He also texted me with any updates. I appreciated his help more than he knows. Thank you so much for the service you provide. I won't go anywhere else. You are definitely a 5 Star dealership. :-) More

Excellent service from Amanda Yarbro I had the worse possible experience that can happen to a traveler going from Houston, TX to Storm Lake, IA when the check engine light turned on just I had the worse possible experience that can happen to a traveler going from Houston, TX to Storm Lake, IA when the check engine light turned on just a few hours into my trip. The next dealership in route was Five Star Chevrolet where I was greeted by Amanda Yarbro. Immediately she was very reassuring, comforting and knowledgeable. She made every effort to assure me they would get to the bottom of my issues by getting my vehicles in right away to get checked out, checking to make sure it was covered under warranty (she had to find the # of my extended warranty company) and very professionally explaining to me the problem as well as how to get it fixed. Just a great overall experience from an unfortunate situation. I was very impressed with her customer service skills and this dealership is fortunate to have someone of her caliber representing them. It takes a lot for me to get to take the time to get online and write a review but she left such an impression on me that I felt compelled to do so. Amanda went far above and beyond to make sure I was more than satisfied, great job Amanda and Five Star Chevrolet! More

Great service effort and follow through from Brian Withem I brought my truck for AC service, was easy in and out. I was updated throughout the process and my truck was ready exactly as promised. I had to pic I brought my truck for AC service, was easy in and out. I was updated throughout the process and my truck was ready exactly as promised. I had to pickup my daughter from school and schedule was tight on pick up date, the service rep (Brian Withem) was diligent in getting me processed and back on the road, in my truck, not wasting a minute. The AC works great now, just in time for Texas summer! Thanks 5 Star and thanks Brian, I’ll be back! More

Excellent service in the service department Amanda was my service advisor and she everything that she could to help me with my car that is basically falling apart. She went out of her way to get Amanda was my service advisor and she everything that she could to help me with my car that is basically falling apart. She went out of her way to get all of the top people to figure it out and help me out with pricing and explaining the situation as to how to fix the issues step by step. She is an asset to your company Thank You, Jody Bolina More

Great Experience I have been to this dealership a few times. All my experiences have been fantastic. From the purchase of my new Volt, to the use of my points to buy a I have been to this dealership a few times. All my experiences have been fantastic. From the purchase of my new Volt, to the use of my points to buy assessories, the people at this business are on point to do a great job and they succeed. They have a couple of customer service representative that follow up after the sale that are effective. Great job Five Star, you are living up to your name. More

Great customer service Such a helpful person ! Gave me all the information I was looking for ! Recommend anyone to go to him for any questions you have. Thank you ! Such a helpful person ! Gave me all the information I was looking for ! Recommend anyone to go to him for any questions you have. Thank you ! More

Technology assistance We purchased a 2014 Chevy camaro it’s a major upgrade for us we did not know how to properly work our Bluetooth. Even though we did not purchase our We purchased a 2014 Chevy camaro it’s a major upgrade for us we did not know how to properly work our Bluetooth. Even though we did not purchase our vehicle at this location Micheal was kind enough to assist us . Thank you very much Micheal for your help today you are awesome!!! More

Service was Helpful Upon arrival, we met Jeff and told him of our situation with our vehicle. Jeff explain what maybe was, but not able to tell us without it being check Upon arrival, we met Jeff and told him of our situation with our vehicle. Jeff explain what maybe was, but not able to tell us without it being check out first. It took time for them to find the problem, but in the end was happy with the result. I appreciate when someone has one on one with you and not feel like a number only. I appreciate Jeff being very courteous to my mom. Thank you again. More