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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
570 Reviews

570 Reviews of Five Star Chevrolet - Service Center

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August 18, 2020

Five Star Chevrolet always goes the extra mile to give Superior service. I pass at least 5 dealerships to drive the 50 miles to have my car serviced at Five Star Chevrolet. Even the rare time when the ser More

by G.Reeves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin
Aug 19, 2020 -

Five Star Chevrolet responded

Wow, it's feedback like yours that really keeps us motivated! We are very happy we could provide you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 16, 2020

Thank you Ryan & Timothy for all your help on Thursday . Your customer service went far and beyond. I am forever grateful and thankful for everything! More

by Rhonda McTyre
Recommend Dealer
Yes
Employees Worked With
Ryan Knowles and Timothy Stevenson
Aug 17, 2020 -

Five Star Chevrolet responded

Thank you, Rhonda, for recognizing Ryan and Timothy. You are a valued customer at Five Star Chevrolet and we want you safe in your vehicle. Please call us at 972-389-6700 any time we can offer our automotive advice. We are here to serve you. Thanks again, Joe Marchbanks, Service Director

August 14, 2020

Svc rep EXCELLANT!Svc rep EXCELLANT!Svc rep Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EX More

by Obobob
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2020 -

Five Star Chevrolet responded

Thank you, thank you, Obobob! The service staff at Five Star Chevrolet want to keep you comfortable during your drive time by sharing our vehicle care advice. Please stay in touch with Bee, Rosa, or me at 972-389-6700. You are a VIP and we are here to serve. Best Regards, Joe Marchbanks, Service Director

August 13, 2020

First service/ oil change/ tire rotation since purchase, in and out within. One hour., very good and fast service.. including wash and vacuum. Much appreciated More

by Moraski
Recommend Dealer
Yes
Employees Worked With
Ryan Knowles
Aug 14, 2020 -

Five Star Chevrolet responded

Welcome to the service center at Five Star Chevrolet, Moraski! Ryan and I look forward to helping you care for your vehicle for many years. Anytime you have maintenance or repair concerns, we are here to help at 972-389-6700. Stay safe and in touch. Thank you, Joe Marchbanks, Service Director

August 10, 2020

Awesome this time............ Was here for service last time not a good deal. Spoke with service manager they have really stepped up their program. I can and will recommend Friends and family to use this More

by Big CHRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Knowles
Aug 11, 2020 -

Five Star Chevrolet responded

Thank you for returning to Five Star Chevrolet. We appreciate the second opportunity to prove you are a valued customer. Please let Ryan or me know when you have additional maintenance concerns at 972-389-6700. We are excited to have the chance to work with you. Take Care, Joe Marchbanks, Service Director

August 09, 2020

The service department has a good team. Very friendly and I was in a out for my service. The very nice lady in the service department met me at the door and I told her I had appointment at 2 o'clock to get m More

by kbozeman67
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Kellough
Aug 10, 2020 -

Five Star Chevrolet responded

Kbozeman67, It is our pleasure to help with the care of your truck at Five Star Chevrolet. We look forward to helping with future maintenance. Please contact Amanda or me at 972-389-6700 when you have questions. We are more than happy to help. Thank you, Joe Marchbanks, Service Director

Aug 10, 2020 -

Five Star Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!

July 28, 2020

Great service. Friendly and professional staff. Excellent facility!!! Great Chevy dealer! Manager, advisor and cashier were all helpful and professional. Very fast service visit! Thank you. More

by Kh
Recommend Dealer
Yes
Employees Worked With
Pat, Jeff Mauldin, Joe Marchbanks, Karina Najera
Jul 29, 2020 -

Five Star Chevrolet responded

Hello! Your comfort and safety are a priority at Five Star Chevrolet and we were happy to help with the care of your vehicle. Thank you for recognizing our service team. Please let us know when we can help at 972-389-6700. You are a valued customer and we look forward to seeing you again. Best Regards, Joe Marchbanks, Service Director

Jul 29, 2020 -

Five Star Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2020

Five Star Chevrolet is the greatest dealership. From sales to service you cannot beat Five Star! Always exceptional service, employees and the facility is so beautiful! More

by PJY
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2020 -

Five Star Chevrolet responded

PJY, We are excited to call you our loyal customer at Five Star Chevrolet. Serving you with proper customer and vehicle care is our #1 goal. Please stay in touch with our service team at 972-389-6700. We are always happy to hear from you. Thank you, Joe Marchbanks, Service Director

July 23, 2020

Could not have asked for better service beginning to end. Everyone made sure to go out of their way to insure we were completely taken care of. More

by Bstewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Luna
Jul 23, 2020 -

Five Star Chevrolet responded

Thank you for choosing the service center at Five Star Chevrolet, Bstewart! Keeping you safe and comfortable during your drive time is a necessity and we are happy to help. We look forward to answering any additional care concerns at 972-389-6700. Please stay safe and in touch. Take Care, Joe Marchbanks, Service Director

July 17, 2020

Five Star Chevrolet is the best dealership I've had the pleasure to work with. Their service department is second to none. I would highly recommend them. More

by Ric
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crummen - Technician, Joe Marchbanks
Jul 17, 2020 -

Five Star Chevrolet responded

Thank you, Ric, for your recommendation of Five Star Chevrolet. You are a valued customer and we want to make certain you are safe and your vehicle runs smoothly. Call us anytime at 972-389-6700. We are here to help. Best Regards, Joe Marchbanks, Service Director

Jul 17, 2020 -

Five Star Chevrolet responded

Hello, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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