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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
525 Reviews

525 Reviews of Five Star Chevrolet - Service Center

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August 28, 2020

Very clean and bright service area. My service consult was very knowledgeable and pleasant. He called to explain the problem and what was needed for the repair. The problem was fixed! More

by barryraymiller57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Knowles
Aug 28, 2020 -

Five Star Chevrolet responded

Thank you for rating your visit to the service department at Five Star Chevrolet, barryraymiller57. Your recognition of Ryan and his efforts to keep you informed with your vehicle's repair is appreciated. When you have future automotive needs, we welcome your questions at 972-389-6700. Reach out anytime. Take Care, Joe Marchbanks, Service Director

August 22, 2020

Good service and I drive from Grapevine to Carrollton instead of going to classic Chevrolet so that says a lot on quality of service! Thanks More

by Samsends
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin
Aug 22, 2020 -

Five Star Chevrolet responded

Samsends, Everyone at Five Star Chevrolet appreciate the extra miles you drive to get to our dealership. We also welcome your calls at 972-389-6700 to share any care advice. Please stay in touch. We will more than happy to help in any way we can. Thank you for your business, Joe Marchbanks, Service Director

August 22, 2020

1stvtime there and is a real ⭐⭐⭐⭐⭐ Excellent customer service and environment. They are very organice, the place looks and smell neat and clean. There also have Bilingual personel. *RYAN KNOWLES was my More

by Ruthdany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RYAN KNOWLES
Aug 22, 2020 -

Five Star Chevrolet responded

Welcome to Five Star Chevrolet, Ruthdany! We are excited to have the opportunity to be your auto center. Rosa, Ryan, and I welcome your calls to 972-389-6700. Anytime you have auto concerns, we will be here for you. Thank you, Joe Marchbanks, Service Director

August 22, 2020

I was very pleased with Ryan Knowles, my service consultant. He greeted me on time per my appointment time. He kept me informed on the progress of the service of my vehicle. I will be scheduling More

by Grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Knowles
Aug 24, 2020 -

Five Star Chevrolet responded

Hello Grace, We are excited you chose Five Star Chevrolet as your dealership. Our goal is to continue serving you with the best experience and we always welcome your automotive questions at 972-389-6700. When you have maintenance or repair concerns, Ryan and our service team look forward to helping you. Best Regards, Joe Marchbanks, Service Director

Aug 26, 2020 -

Five Star Chevrolet responded

Hello Grace, We are excited you chose Five Star Chevrolet as your dealership. Our goal is to continue serving you with the best experience and we always welcome your automotive questions at 972-389-6700. When you have maintenance or repair concerns, Ryan and our service team look forward to helping you. Best Regards, Joe Marchbanks, Service Director

August 18, 2020

I get my car to basic maintenance, oil change and rotate my tires, Amanda was my adviser and she was clear to ask a few things on my car, technician did good job, keep going More

by Sam Sayan
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Five Star Chevrolet responded

Thank you, Sam, for sharing your service experience at Five Star Chevrolet. Amanda and our technicians want to make certain you are well informed of the maintenance of your vehicle. Please feel free to call us at 972-389-6700 anytime you have care concerns. We are here to help our valued customers. Take Care, Joe Marchbanks, Service Director

August 18, 2020

Five Star Chevrolet always goes the extra mile to give Superior service. I pass at least 5 dealerships to drive the 50 miles to have my car serviced at Five Star Chevrolet. Even the rare time when the ser More

by G.Reeves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin
Aug 19, 2020 -

Five Star Chevrolet responded

Wow, it's feedback like yours that really keeps us motivated! We are very happy we could provide you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 16, 2020

Thank you Ryan & Timothy for all your help on Thursday . Your customer service went far and beyond. I am forever grateful and thankful for everything! More

by Rhonda McTyre
Recommend Dealer
Yes
Employees Worked With
Ryan Knowles and Timothy Stevenson
Aug 17, 2020 -

Five Star Chevrolet responded

Thank you, Rhonda, for recognizing Ryan and Timothy. You are a valued customer at Five Star Chevrolet and we want you safe in your vehicle. Please call us at 972-389-6700 any time we can offer our automotive advice. We are here to serve you. Thanks again, Joe Marchbanks, Service Director

August 14, 2020

Svc rep EXCELLANT!Svc rep EXCELLANT!Svc rep Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EX More

by Obobob
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2020 -

Five Star Chevrolet responded

Thank you, thank you, Obobob! The service staff at Five Star Chevrolet want to keep you comfortable during your drive time by sharing our vehicle care advice. Please stay in touch with Bee, Rosa, or me at 972-389-6700. You are a VIP and we are here to serve. Best Regards, Joe Marchbanks, Service Director

August 13, 2020

First service/ oil change/ tire rotation since purchase, in and out within. One hour., very good and fast service.. including wash and vacuum. Much appreciated More

by Moraski
Recommend Dealer
Yes
Employees Worked With
Ryan Knowles
Aug 14, 2020 -

Five Star Chevrolet responded

Welcome to the service center at Five Star Chevrolet, Moraski! Ryan and I look forward to helping you care for your vehicle for many years. Anytime you have maintenance or repair concerns, we are here to help at 972-389-6700. Stay safe and in touch. Thank you, Joe Marchbanks, Service Director

August 10, 2020

Awesome this time............ Was here for service last time not a good deal. Spoke with service manager they have really stepped up their program. I can and will recommend Friends and family to use this More

by Big CHRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Knowles
Aug 11, 2020 -

Five Star Chevrolet responded

Thank you for returning to Five Star Chevrolet. We appreciate the second opportunity to prove you are a valued customer. Please let Ryan or me know when you have additional maintenance concerns at 972-389-6700. We are excited to have the chance to work with you. Take Care, Joe Marchbanks, Service Director

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