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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
525 Reviews

525 Reviews of Five Star Chevrolet - Service Center

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August 23, 2021

Great service by Ryan and staff. They brought me back home and pick me up when my truck was done More

by Dianaarosas21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 23, 2021 -

Five Star Chevrolet responded

Dianaarosas21, We want to make caring for your truck as convenient as possible at Five Star Chevrolet. Reach Ryan or me at 972-389-6700 when you need additional service. We will do all we can to work efficiently and offer you accommodations that serve you best. Thank you, Chris Selbach, Service Director

August 20, 2021

Brian took care of business this dealership took care of me to on recall More

by Sparkschris2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Five Star Chevrolet responded

Hello Sparkschris2003, It is always a pleasure to hear from our loyal Five Star Chevrolet customers. Please let Rosa or me know when you need our expert advice again at 972-389-6700. Thank you for rating our service center and call us any time. Take Care, Chris Selbach, Service Director

August 19, 2021

Great service great teamwork and great establishment . I will always come to this location. And recommend my friends. More

by Sammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin
Aug 19, 2021 -

Five Star Chevrolet responded

Thank you, Sammy, for being a loyal Five Star Chevrolet customer. Your business and recommendations are truly appreciated. We are committed to you, too! Let us know how we can help you stay safe on the roads. Call us any time at 972-389-6700. Thanks again, Chris Selbach, Service Director

Aug 19, 2021 -

Sammy responded

This is always a great location to be treated like family also your vehicle’s maintained top notched at every visit.

August 14, 2021

Overall okay but It would be good to know how much the repairs will cost before the repairs get done More

by Jbatrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin
Aug 14, 2021 -

Five Star Chevrolet responded

Thank you, Jbatrez, for taking the time to rate the Five Star Chevrolet service department. Jeff is a very knowledgeable advisor. Between visits, give him or me a call at 972-389-6700 if you are faced with technical questions. We are here to help with all of your vehicle concerns. Safe Travels, Chris Selbach, Service Director

August 13, 2021

Is very professional fast service . Very satisfied . The car it was clean working properly good location the place very clean and they get to working on my car very fast More

by Minoreynoso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gutierrez
Aug 13, 2021 -

Five Star Chevrolet responded

Minoreynoso, It is great to hear you found your Five Star Chevrolet experience a good one. Ryan and our service team welcome all of your automotive questions at 972-389-6700. Whenever you have vehicle concerns, give us a call. Thank you for being our valued customer, Chris Selbach, Service Director

August 13, 2021

Excellent service at a fair price with great tasting hot chocolate More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin
Aug 14, 2021 -

Five Star Chevrolet responded

Hello William, We strive for 100% customer satisfaction at Five Star Chevrolet. So, we really appreciate your recognition. Any time you need our advice or a nice cup of cocoa, stop by or give us a call at 972-389-6700. Thanks for your review and business, Chris Selbach, Service Director

August 11, 2021

The service department is very clean, service managers are friendly and knowledgeable. More

by kclark5757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Gutierrez
Aug 12, 2021 -

Five Star Chevrolet responded

Kclark5757, It is great to hear your experience at Five Star Chevrolet was a good one. Expect nothing less every time you visit. Reach Rosa, Ryan, or me any time at 972-389-6700. Do not hesitate to let us know when you need our automotive advice. Thank you, Chris Selbach. Service Director

August 03, 2021

Nice service thank you for your service very noce and friendly service More

by Zoeviviana13@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin
Aug 04, 2021 -

Five Star Chevrolet responded

Zoeviviana13, It was our pleasure to help with your vehicle's care at Five Star Chevrolet. Jeff and I welcome any other questions at 972-389-6700. Do not hesitate to contact either of us when you need maintenance or repair advice. Thank you, Chris Selbach, Service Director

Aug 04, 2021 -

Zoeviviana13@icloud.com responded

Thanks

July 30, 2021

I would like to say thank you very much for the great customer service .. acttitude wise made all difference. I had called a different dealer closer to home since we've recently moved and I was completel More

by erikao.recinos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Gutiérrez
Aug 02, 2021 -

Five Star Chevrolet responded

Welcome back to Five Star Chevrolet, erikao.recinos! Keeping you comfortable and your vehicle running well is our priority. Let us know when we can help again at 972-389-6700. Between visits, we always welcome your care questions. Thank you, Chris Selbach, Service Director

July 29, 2021

Super happy with the service. Amanda took great care of me and Service tech Manuel even send me a video to explain me what was the reason of my problem, what was going to be done and the status of my vehic More

by Jomaruba20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel
Aug 02, 2021 -

Five Star Chevrolet responded

Jomaruba20, It is always great to hear from our Five Star Chevrolet customers! Thanks for taking the time to mention Amanda and the service you received at our dealership. Customer care continues, so please contact us at 972-389-6700 when you have additional questions. We will be happy to help. Take Care, ChrisSelbach, Service Director

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