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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
536 Reviews
Call Service Center (469) 251-7822

536 Reviews of Five Star Chevrolet - Service Center

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January 29, 2022

Employees are kind and very helpful. They all seem to enjoy what they do. This all probably has to do with the way Sam Pack Chevrolet treats its employees, that makes a big difference! More

by Rick_w_lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2022 -

Five Star Chevrolet responded

Hello Rick_w_lee, We do enjoy working with our Five Star Chevrolet customers. Thank you for allowing us to help you care for your vehicle. We remain available for all of your automotive questions at 972-389-6700. Best Regards, Chris Selbach, Service Director

January 27, 2022

Loved that they got me out of there fast and in a timely matter! They beat the expected time by 25 mins More

by nathan kovalchuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yulian
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Jan 27, 2022 -

Five Star Chevrolet responded

Hello Nathan, We know the time without your vehicle is valuable. Expect our best efforts every time you visit Five Star Chevrolet. Reach Amanda or me when questions arise at 972-389-6700. We are here to help you fully enjoy your ride. Thank you, Chris Selbach, Service Director

January 22, 2022

Amanda always does a great job of getting my car in and out as quickly as possible. More

by KS Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2022 -

Five Star Chevrolet responded

Thank you, KS, for taking the time to recognize Amanda and the Five Star Chevrolet service team. We will continue to do our best to provide timely service when you visit again. Let us know when you need our vehicle advice at 972-389-67000. We will be ready to assist you. Best Regards, Chris Selbach, Service Director

January 20, 2022

Excellent and fast service preformed by a courteous and knowledgeable employee, Corbin Beck. Thank you More

by susan.beck6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corbin Beck
Report | Print
Jan 21, 2022 -

Five Star Chevrolet responded

Thank you, Susan, for taking a moment to rate your Five Star Chevrolet service visit. Keeping our customers knowledgeable about their vehicles is important. So, don't hesitate to reach Corbin or me at 972-389-6700. We are here to serve. Best Regards, Chris Selbach, Service Director

January 19, 2022

Service rep, Brian, caught engine noise (idler pulley) when he brought truck from service dept. His actions led to warranty fix immediately. More

by Big Daddy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Sangiovanni
Report | Print
Jan 20, 2022 -

Five Star Chevrolet responded

Hello Big Daddy, Sending you home in a fully repaired truck will always be the focus at Five Star Chevrolet. Thanks for recognizing Brian and Leo. We are here at 972-389-6700 whenever you need us. Best Regards, Chris Selbach, Service Director

January 17, 2022

Fast service and staff is always really nice. Follow up video of work performed on my vehicle is great! More

by amolina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2022 -

Five Star Chevrolet responded

Hello amolina, It is great to know you find our Five Star Chevrolet service processes helpful. Please stay in touch with Amanda or me at 972-389-6700. We want to help with all of your vehicle concerns. Thank you, Chris Selbach, Service Director

January 13, 2022

They worked with me every step of the way, and were very understanding with my needs! I love getting my car serviced here! More

by SharM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Jan 14, 2022 -

Five Star Chevrolet responded

Thank you for continuing to choose Five Star Chevrolet, SharM. Your complete satisfaction will always be the focus. Reach us again at 972-389-6700 when you have vehicle care concerns. We are here to help in any way we can. Take Care, Chris Selbach, Service Director

January 12, 2022

Amanda as usual was amazing and kept me informed the entire time vehicle was there More

by Triley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2022 -

Five Star Chevrolet responded

Triley, Thank you for continuing to choose Five Star Chevrolet! Amanda is a great service rep and we both welcome your questions between visits at 972-389-6700. When you need our advice, we are here for you. Safe travels, Chris Selbach, Service Director

January 08, 2022

Fast and friendly service! Had a great experience at Sam Packs 5 Star Chevrolet! Thanks. More

by Glenna67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Gutterez
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Jan 10, 2022 -

Five Star Chevrolet responded

Hello Glenna67, The Five Star Chevrolet service department is pleased to have earned your business and high marks. Ryan, Casey, and I always welcome your questions at 972-389-6700. Whenever you have concerns, we want to hear from you. Safe travels and thank you, Chris Selbach, Service Director

December 30, 2021

Had a great service at Five Star. Manny my service advisor provided recommendations for my maintenance and kept me updated... Manuel my tech send me a very detailed video and everyone around was frien More

by Jomaruba20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Galan
Report | Print
Dec 31, 2021 -

Five Star Chevrolet responded

Happy New Year, Jomaruba20! The Five Star Chevrolet service team looks forward to seeing you and your vehicle again in 2022. Reach Manny, Manuel, or me at 972-389-6700 any time. Thank you, Chris Selbach, Service Director

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