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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
552 Reviews

552 Reviews of Five Star Chevrolet - Service Center

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July 13, 2023

Amanda in service was amazing. She was nice and kept me up to date on service. More

by joyadellem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Five Star Chevrolet responded

Hello joyadellem, We appreciate you at Five Star Chevrolet. Thank you for choosing our service center and don't hesitate to reach Amanda and our techs at 972-389-6700 at any time. We want you to fully enjoy your vehicle. Safe travels, Chris Selbach, Service Director

July 07, 2023

Bryce was amazing! Communicated effectively and it was completed and washed very quickly! I applaud the whole team on making this a great visit! More

by Jdp1890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Patel
Jul 07, 2023 -

Five Star Chevrolet responded

Hello Jpg1890, How wonderful to see so many of the Five Star Chevrolet staff on your list for recognition. We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. It's customers like you who make our job truly rewarding. It will be great to hear from you in the future at 972-389-6700. Best Regards, Chris Selbach, Service Director

June 30, 2023

The dealer texts with updates was very helpful. The issues were explained clearly to me and I greatly appreciate the work with an external warranty More

by Tbone
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Angel Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2023 -

Five Star Chevrolet responded

Hello Tbone, Thanks for endorsing our communications and services at Five Star Chevrolet. We hope we can be of help in the future. Be sure to call us at 972-389-6700 when you need our advice. Best Regards, Chris Selbach, Service Director

June 26, 2023

I drive 85 miles to this dealership for purchases or service. Your employees are very kind and efficient. I’m always treated with respect. It’s always awesome to see happy and energetic people when they More

by bethcollingsworth
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My mechanic. I can’t remember his name.
Jun 27, 2023 -

Five Star Chevrolet responded

Hello Beth, We take great pride in delivering exceptional customer service and ensuring that each Five Star Chevrolet customer has a positive experience at our dealership. If you have any further questions or require any assistance in the future, please don't hesitate to reach out to 972-389-6700. We want you safe and knowledgeable about your vehicle. Thank you, Chris Selbach, Service Director

June 23, 2023

The Five Star Chevrolet team has worked very, very hard to earn my business and I am not easy to please! More

by Nomi
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Cassels, Mark-Antony Mosley
Jun 24, 2023 -

Five Star Chevrolet responded

Thank you, Nomi, for giving us the chance to help with your vehicle's care. We appreciate you and your business. Call on us at 972-389-6700 whenever you need our advice. Enjoy your travels! Best Regards, Chris Selbach, Service Director

June 22, 2023

Brian in service was fantastic along with Rosa and Amanda in customer scheduling. The car was completed faster than expected and of course Lloyd Facen was a wonderful conduit to getting things done and keepi More

by e2ortiz
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Five Star Chevrolet responded

Hello e2ortiz, Customer satisfaction is a priority at Five Star Chevrolet. Thank you for recognizing our sales and service staff in your feedback. We truly want you to enjoy your vehicle. Please stay in touch at 972-389-6700. Sincerely, Alan Brown, General Manager

June 21, 2023

Great as always. Jessy was attentive and kept me updated. It was done in a timely manner and everyone around was friendly. Awesome environment, snacks and can't compl More

by Jomaruba20
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Selbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Five Star Chevrolet responded

Hello Jomaruba20, Thank you for choosing Five Star Chevrolet. Should you have any further questions or require any assistance in the future, please do not hesitate to reach out to us at 972-389-6700. We are here to help and will gladly go the extra mile to ensure your satisfaction. Safe Travels, Chris Selbach, Service Director

June 21, 2023

Great as always. Jessy was attentive and kept me updated. It was done in a timely manner and everyone around was friendly. Awesome environment, snacks and can't compl More

by Jomaruba20
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Selbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Five Star Chevrolet responded

Hello Jomaruba20, Thank you for choosing Five Star Chevrolet. Should you have any further questions or require any assistance, please do not hesitate to reach out to us at 972-389-6700. We are here to help and will gladly go the extra mile to ensure your satisfaction. Safe Travels, Chris Selbach, Service Director

June 20, 2023

SM pack Chevy has the best staff ever. They always make me feel at home More

by Jogray972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Detaverier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Calles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalijah Craine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corbin Beck, Manny Galan, Hope Garcia
Jun 21, 2023 -

Five Star Chevrolet responded

Hello Jogray972, Customer satisfaction is our top priority, and we strive to provide exceptional service to every individual who walks through our doors. It is great to see so many team members in your review. We will continue to exceed your expectations when you visit the Five Star Chevrolet service center. We look forward to hearing from you at 972-389-6700. Thank you, Chris Selbach, Service Director

June 20, 2023

Quick and good communication. Was very helpful with the update. I would visit again for serivce. More

by sunchoi.aa
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Five Star Chevrolet responded

Hello sunchoi.aa, Thank you for taking the time to recognize Brian and Five Star Chevrolet. If you ever need any further assistance or have any questions, please don't hesitate to reach out to 972-389-6700. We are here to help and keep you knowledgeable about your vehicle. Take Care, Chris Selbach, Service Director

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