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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
536 Reviews

536 Reviews of Five Star Chevrolet - Service Center

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May 27, 2023

With it being the beginning of a 3-day holiday weekend our service needs were met above and beyond our expectations. More

by Lmuhammad09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Five Star Chevrolet responded

Hello Lmuhammad09, Thank you so much for taking the time to share your positive experience at Five Star Chevrolet! We are thrilled to hear that our service team provided excellent care. Enjoy your long weekend and call on us again at 972-389-6700. Take Care, Chris Selbach, Service Director

May 27, 2023

The dealership has the best employees. From the first day I walked on the lot they made buying my truck an enjoyable experience. The service department has also been very helpful at explai More

by dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023 -

Five Star Chevrolet responded

Daen, Thank you for sharing your wonderful feedback about your Five Star Chevrolet service visit. We are thrilled to hear that your experiences have been positive ones and that you are happy with the service you received. Reach Jessy, Brian, or me at 972-389-6700 any time. Safe travels, Chris Selbach, Service Director

May 24, 2023

Great work on an oil change and tire rotation. They were quick and were able to work me in as I arrived early. They also briefed me on the future maintenance plan and general estimated costs. More

by Sicembears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Five Star Chevrolet responded

Thank you, Sicembears, for taking the time to review your Five Star Chevrolet service visit. Customer experience and satisfaction are always the goal. Call on Brian and our techs at 972-389-6700 any time. Safe travels! Best Regards, Chris Selbach, Service Director

May 19, 2023

Brian was very helpful and knowledgeable. Explained the problem and allayed my concerns after service. More

by michaelmklauner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Five Star Chevrolet responded

Hello Michael, It is great to know you found Brian so helpful. We look forward to seeing you again at Five Star Chevrolet. Don't hesitate to call 972-389-6700 any time you have vehicle concerns. Thank you, Chris Selbach, Service Director

May 18, 2023

Good services , willing to send friends over to take a look for any car they are looking for More

by Eyesenia898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Detaverier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Calles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalijah Craine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corbin Beck, Manny Galan, Hope Garcia
May 19, 2023 -

Five Star Chevrolet responded

Hello Eyesenia898, We really appreciate the high marks for our Five Star Chevrolet service staff. We remain available at 972-389-6700 for questions between visits. Let us know how we can offer advice at any time. Enjoy safe travels! Thank you, Chris Selbach, Service Director

May 02, 2023

I needed a state inspection. I was in and out quickly. Mark, their tech sent me a video of how my cars looks before it goes through the state inspection. He let me know my tire More

by kholbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
May 03, 2023 -

Five Star Chevrolet responded

Hello kholbrook, We appreciate knowing you found the Five Star Chevrolet processes helpful. Don't hesitate to contact our service team at 972-389-6700 for future vehicle care needs. We want you completely comfortable and knowledgeable with your car. Thank you for your business and review, Chris Selbach, Service Director

April 27, 2023

Thanks for a great experience from the start to the finish, what a great team support in helping the customers. More

by Silver Fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Five Star Chevrolet responded

Serving our customers with a professional focus is the goal at Five Star Chevrolet. Thank you, Silver Fox, for recognizing our efforts. When you need advice from Jessy, Ian, or me, give us a call at 972-389-6700. We are here to help. Best Regards, Chris Selbach, Service Director

Apr 28, 2023 -

Silver Fox responded

Thanks for taken such great care of the customers, knowing this is where you shine, and will grow from the Top to the bottom, keep up this great care, God Bless. Norman & Ila Vinson

April 21, 2023

Scheduled on the app, and it was super easy and great. They were very responsive and give updates. I got it done the same day. More

by bwharto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Five Star Chevrolet responded

Thank you, bwharto, for taking the time to review your Five Star Chevrolet service visit. We hope you count on us for future care needs. Call Amanda or me at 972-389-6700 any time. Safe travels, Chris Selbach, Service Director

April 07, 2023

Went in for a simple oil change and left the dealer with all my questions answered regarding future service requirements. Amanda addressed all my questions and is the reason I keep coming back. I highly More

by EC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

Five Star Chevrolet responded

Hello EC, We hope to answer all of your future vehicle questions, too. Don't hesitate to contact Amanda and our service team at 972-389-6700. We are here to help you enjoy your vehicle at Five Star Chevrolet. Thank you for your feedback and business. Sincerely, Chris Selbach, Service Director

April 02, 2023

Great and respectful service I would thank Christian for letting me know the status on My traverse More

by Loremend68
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian
Apr 03, 2023 -

Five Star Chevrolet responded

Thank you, Loremend68, for being a valued Five Star Chevrolet service guest. When you need advice from Amanda or Christian, reach out to 972-389-6700. It is our pleasure to answer your vehicle questions. Safe travels, Chris Selbach, Service Director

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