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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,573 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,573 reviews

October 02, 2025

Jacob helped me work a deal that seemed good both us and the dealership. His transparency was greatly appreciated. Gio was efficient with our time and very friendly. We where under a time constraint and th More

by zvanetten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Bau
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Oct 02, 2025 -

Five Star Chevrolet responded

Thank you, zvanetten, for shopping with Jacob and the Five Star Chevrolet team. Transparency is to be expected at our dealership. We appreciate your business and recommendation. Let us know what else we can do for you at 972-389-6700. We remain available to share our advice any time you need it. Congratulations on your purchase! Take care, Alan Brown, General Manager

October 02, 2025

Excellence from every department Jessy - Service Nathan - used car buyer Andres - salesman Lee - finance And the gentleman who showed us how to navigate the app. I forgot his name. We are Sam Pack Cus More

by Mrs G J Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee
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Oct 02, 2025 -

Five Star Chevrolet responded

Mrs G J Thomas, You are the best! Thank you for recognizing so many of the Five Star Chevrolet team. We are so grateful to help with your auto needs. Congratulations on your new vehicle. Both our sales and service team welcome your vehicle questions at 972-389-6700. We look forward to serving you again. Best regards, Alan Brown, General Manager

September 26, 2025

Highly recommended. Great customer service. Lloyed Facen Thank you for working with me to get a deal that fit my budget. That really means a lot. More

by ali.afzal822
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2025 -

Five Star Chevrolet responded

We appreciate you at Five Star Chevrolet, ali.afzal822! Thank you for shopping with Lloyd and if there is anything else you need, please call us at 972-389-6700. We look forward to helping you enjoy your purchase. Best regards, Alan Brown, General Manager

September 23, 2025

Great customer service and professionalism from staff. I will recommend Five star Chevrolet to anybody looking for a vehicle More

by holdermitchellc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Nolen
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Sep 24, 2025 -

Five Star Chevrolet responded

Congratulations, holdermitchellc, on your purchase at Five Star Chevrolet! Lloyd and Lee are both focused on customer satisfaction. Should you have questions about your vehicle, reach out to 972-389-6700. We are here to offer advice. Thank you for shopping with us! Take care, Alan Brown, General Manager

September 21, 2025

Excellent service, communication. Sales process was enjoyable. Will definitely buy from Sam Pack again. Will definitely refer family and friends to Andres and Gio at Sam Pack for vehi More

by john.barber1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Olivio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steph Caleron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rainelle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2025 -

Five Star Chevrolet responded

Thank you, John, for recognizing so many of the Five Star Chevrolet team! We are so grateful to serve you and look forward to hearing from you at 972-389-6700. Andres, Gio, and I are excited to help you fully enjoy your new vehicle. Congratulations and thank you again. Sincerely, Alan Brown, General Manager

September 13, 2025

Mr. Lloyd was amazing, I asked him for some magic to get me ina car and he delivered. I have found my dealership home. More

by Tiffanyh1116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Nolen
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Sep 14, 2025 -

Five Star Chevrolet responded

Thank you, Tiffanyh1116, for shopping with Lloyd at Five Star Chevrolet! We are excited you left the dealership in a new car. If there is anything else we can do to help you enjoy your ride, please call 972-389-6700. We are here for you! Congratulations! Best regards, Alan Brown, General Manager

September 13, 2025

I’m a returning customer for ten years. Lloyd takes care of me every time! More

by agmolina97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2025 -

Five Star Chevrolet responded

Congratulations, agmolina97! We are so excited to help loyal customers like you at Five Star Chevrolet. Lloyd is an asset to our dealership and customers. If there is anything you would like to review, please give us a call at 972-389-6700. Thank you for trusting Lloyd and team for ten years! Best regards, Alan Brown, General Manager

September 13, 2025

The service reps are very helpful. They did follow up. The lounge is nice with snacks More

by bobbyfinken
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Cassels
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Sep 14, 2025 -

Five Star Chevrolet responded

We appreciate you at Five Star Chevrolet, bobbyfinken! Thank you for recommending our service team. When you have future vehicle concerns, we look forward to hearing from you at 972-389-6700. Take care, Chris Selbach, Service Director

September 12, 2025

A+ service very friendly and professional service , car was delivered clean and detailed right on time More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2025 -

Five Star Chevrolet responded

Thank you, Leo! Brian and the Five Star Chevrolet service team are focused on helping you enjoy your car. Between visits, don't hesitate to call 972-389-6700 for vehicle advice. Safe travels and thanks again, Chris Selbach, Service Director

September 11, 2025

Lloyd was wonderful! Greeted me as we entered the door, was very professional. Had everything ready to go and fell in love with my vehicle the moment I saw it! I would re More

by rebecca0070
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2025 -

Five Star Chevrolet responded

Congratulations, rebecca0070! Lloyd and the entire Five Star Chevrolet staff are excited you fell in love with your new ride at our dealership. Thank you for recommending Lloyd and please stay in touch at 972-389-6700. We want to make certain your totally enjoy your vehicle. We are here for you! Best regards, Alan Brown, General Manager

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