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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,573 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,573 reviews

February 19, 2026

The dealership is clean and the employees are professional and friendly! I worked with Bryce in service and would highly recommend him. He is knowledgable and an expert at what he does. More

by cassels.bryce.vw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
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Feb 20, 2026 -

Five Star Chevrolet responded

We appreciate the feedback, cassels.bryce.vw! It’s great to hear that Bryce provided the professional and knowledgeable service we strive for every day. Thank you for recognizing his hard work and for choosing the service department at Five Star Chevrolet. We look forward to scheduling your next appointment at 972-389-6700. Safe travels, Chris Selbach, Service Director

February 18, 2026

Car buying experiences usually are yuck! ! What an incredible surprise. Sam Pack Chevrolet made it painless and easy. I even enjoyed my time there. What a great team of professionals. They sc More

by pcab48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2026 -

Five Star Chevrolet responded

Thank you, pcab48, for the glowing recommendation! Our goal at Sam Pack Chevrolet is to redefine the car-buying experience through professionalism and transparency. It’s wonderful to hear that our team hit the mark on all levels for you. We truly appreciate you choosing us and look forward to serving you for years to come. Reach our team at 972-389-6700 for all of your automotive needs. Congratulations! Take care, William Mills, General Manager

February 16, 2026

Jacob had the car cleaned and covered under the overhang because it was super stormy outside. He sent a video prior to our arrival of the car. It was so stormy that the highway was flooded and too dangerous More

by Matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Blau
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Feb 16, 2026 -

Five Star Chevrolet responded

Matt, Thank you so much for sharing this! We are so glad you made it home safely during that storm. We know your time is valuable, so we’re thrilled we could get the test drive, maintenance review, and paperwork all wrapped up quickly at Five Star Chevrolet. Enjoy your new ride, and please let us know when you need our advice at 972-389-6700. Congratulations and thanks again, William Mills, General Manager

February 15, 2026

Coming from Amarillo the drive was worth the deal! Joe Harrell was excellent every step of the way! Highly recommend him and Five Star Chevrolet! And Scotty was great with finishing up paperwork! Will More

by Burksntx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Harrell, Scott Best
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Feb 16, 2026 -

Five Star Chevrolet responded

Thank you, Burksntx, for taking the time to share your Five Star Chevrolet experience. We are thrilled that Joe took such great care of you throughout the process and that Scotty was able to get your paperwork wrapped up smoothly. We truly appreciate the recommendation and look forward to seeing you again down the road. Call 972-389-6700 should you need our vehicle advice. Safe travels back to Amarillo! Best regards, William Mills, General Manager

February 12, 2026

This buying experience was tops. Great from the initial phone call to Regina, follow by the sales advisor, Lloyd who was knowledgeable, pleasant thorough without any pressure, to mee More

by dwhermann
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hossein Maleki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Regina Harrell
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Feb 12, 2026 -

Five Star Chevrolet responded

Congratulations, dwhermann, on your new vehicle from Five Star Chevrolet. We are so proud to hear that Regina, Lloyd, Amanda, Goo, and Hoss all played a part in making your visit so positive. We especially love hearing that Lloyd provided a pressure-free and knowledgeable experience for you. We look forward to seeing you for your first service visit. Reach us at 972-221-2900 when you are ready. Thank you for your business! Best regards, William Mills, General Manager

February 09, 2026

I detest car buying. Everyone that helped me not only put me at ease but they made it a fun expirence More

by JEN K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Best
Report | Print
Feb 09, 2026 -

Five Star Chevrolet responded

Congratulations Jen! We are so excited to help you enjoy your new Chevy! Stop by Five Star Chevrolet or call 972-389-6700. Let us know when you need our technical or maintenance advice. Thank you for shopping with us. Best regards, William Mills, General Manager

February 08, 2026

The best dealership, staff very well coming and pay attention to customer concerns particularly the man who served me. More

by enosodede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
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Feb 08, 2026 -

Five Star Chevrolet responded

Thanks so much, enosodede, for choosing Five Star Chevrolet for your vehicle care. Complete customer satisfaction is our focus and we welcome questions between visits at 972-389-6700. Safe travels and call us any time. Take care, Chris Seilbach, Service Director

February 07, 2026

Professional, courteous, friendly staff! ! Everyone worked together in a timely manner to help us with our purchase!! More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Best, Ken LaRuffa
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Feb 07, 2026 -

Five Star Chevrolet responded

Dan, Providing professional and friendly service is our top priority at Five Star Chevrolet, and it’s rewarding to know we hit the mark for you. We truly appreciate your business and hope you’re loving your new purchase! Let us know if there is anything else you need at 972-39-6700. See you any time you need our advice. Thank you, William Mills, General Manager

February 06, 2026

Great service again at Sam's Pack Five Star Chevrolet. A Chevrolet dealership you can most definitely trust!!! More

by Maulieaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2026 -

Five Star Chevrolet responded

Thank you, Maulieaux! We’re so glad to hear you had another great experience with us here at Sam Pack's Five Star Chevrolet. Jessy and our techs welcome questions at 972-389-6700. Don't hesitate to give us a call when you need vehicle advice. Take care, Chris Selbach, Service Director

February 05, 2026

Muy buen servicio de todos los departamentos y sus empleados en especial al vendedor el Sr Jorge More

by Maria Gomez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joann Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2026 -

Five Star Chevrolet responded

Maria, ¡Muchas gracias por sus amables palabras! Nos alegra saber que Jorge y todo nuestro equipo le brindaron un excelente servicio. Apreciamos su confianza y esperamos servirle nuevamente pronto. Si tiene alguna pregunta, no dude en comunicarse con nosotros al 972-389-6700. Saludos cordiales, William Mills. General Manager, Five Star Chevrolet

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