Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Five Star Chevrolet
Carrollton, TX
1,552 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,552 reviews
November 13, 2017
A Dealership that treats you like family. Thanks Lloyd in meeting all my service needs in finding that right truck. Plus I gave Lloyd a time schedule that I needed to be out. He was very good Thanks Lloyd in meeting all my service needs in finding that right truck. Plus I gave Lloyd a time schedule that I needed to be out. He was very good in handling my request little over my time but managed to get out 20 minutes later which was still impressive,the entire staff was very friendly and nice. I would recommend family and friends to Five Star Chevrolet. Thanks for treating me like family. I'm a Chevrolet man for life now. More
by edjoshua24
Employees Worked With
November 12, 2017
Silverado service Brought my 2013 Silverado for routine service. As always Tom Smith was great. Couldn't ask for better service. Very polite and informative. Did what h Brought my 2013 Silverado for routine service. As always Tom Smith was great. Couldn't ask for better service. Very polite and informative. Did what he could to lower costs to make work more affordable. I wouldn't go anywhere else. More
by Rick
Employees Worked With
Tom Smith
November 03, 2017
Great to work with Five Star was flawless in helping us find a vehicle and with minimum effort on our part! They were very genuine and helpful. Overall, the process was Five Star was flawless in helping us find a vehicle and with minimum effort on our part! They were very genuine and helpful. Overall, the process was very easy. More
by carguy
Employees Worked With
Brett Morris
November 03, 2017
Best service I’ve ever had. Five star Chevrolet is the best dealership I’ve ever been too! The service is awesome and they really care for you. Everyone is friendly and super kin Five star Chevrolet is the best dealership I’ve ever been too! The service is awesome and they really care for you. Everyone is friendly and super kind. I recommend coming to this dealership. More
by Alexlopz1
Employees Worked With
October 23, 2017
Purchasing a new Truck Eric was a pleasure to work with and was very helpful in determining the correct truck I was looking for by pointing out all of the features of the Hi Eric was a pleasure to work with and was very helpful in determining the correct truck I was looking for by pointing out all of the features of the High Country. More
by David Osterhaus
Employees Worked With
Eric Garcia
October 19, 2017
Satisfied Tom Smith always takes care of me and your technicians are excellent! I have always had a great experience with Van/5 Star Chevrolet. Thanks! Tom Smith always takes care of me and your technicians are excellent! I have always had a great experience with Van/5 Star Chevrolet. Thanks! More
by Angel
Employees Worked With
Tom Smith
October 19, 2017
I LOVE 5 STAR CHEVROLET Good service,friendly personal. .. excellent work. I recommend 5 Star Chevrolet on Carrollton best place to buy a new pick up. ..excellent place... I Good service,friendly personal. .. excellent work. I recommend 5 Star Chevrolet on Carrollton best place to buy a new pick up. ..excellent place... I love this place More
by DIANA LUMBRERAS
Employees Worked With
Tom Smith, Rick White
October 17, 2017
Excellent Customer Service and Very helpful I gave the 5 star rating because I was truly happy with the service I received. Beautiful facility and on-time service. When I arrived the loaner ca I gave the 5 star rating because I was truly happy with the service I received. Beautiful facility and on-time service. When I arrived the loaner car was ready and so was Tom. More
by Roni
Employees Worked With
Tom Smith, Traci Shewmaker
October 12, 2017
Best service anywhere Beautiful facilities, extremely friendly and personable employees, service impeccable. I recommend this dealship for sales and service. I purchased m Beautiful facilities, extremely friendly and personable employees, service impeccable. I recommend this dealship for sales and service. I purchased my Camaro when it was VAN and has had all service completed at this VAN and a FIVE STAR. Since FIVE STAR acquired VAN we have new gorgeous facilities and fantastic service. More
by PJY
Employees Worked With
Tom Smith
October 06, 2017
Treated Like Family I had to drop my truck off for servicing, but needed to be home for an unexpected repair on my home. Tom found this out and offered me transportation I had to drop my truck off for servicing, but needed to be home for an unexpected repair on my home. Tom found this out and offered me transportation to and from the dealership so I could keep my appointment. That really got me out of a bind. You just don't get service like that anymore. I will continue to make Five Star Chevrolet my dealership of choice. More
by vpatter
Employees Worked With
Pat, Tom Smith
