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Five Star Chevrolet
Carrollton, TX
1,573 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,573 reviews
June 25, 2018
1st. Class I experienced the most relaxing, attentive and understanding of my needs from start to finish. All began with the Dynamic Host Mr." Lloyd Facen " and I experienced the most relaxing, attentive and understanding of my needs from start to finish. All began with the Dynamic Host Mr." Lloyd Facen " and his Fabulous Five Star Teammates. More
by Chas H.
Employees Worked With
Other Employees :
Mechanical Staff, Michael Leatherwood, Bret Morris, Todd Carroll, David Greenleaf, Lupe Ysla, Gaby Caballeno, Inez Cruz, Joe Marchbanks
June 25, 2018
Slide show Buying my vehicle from Five Star Chevrolet was an awesome experience. They took Care of all my needs. Very thankful I went to them. My Best Purchase e Buying my vehicle from Five Star Chevrolet was an awesome experience. They took Care of all my needs. Very thankful I went to them. My Best Purchase ever! More
by Sandy
Employees Worked With
Eric Garcia
June 25, 2018
GREAT DEALERSHIP I had been looking for another pre-owned car for a while. Eric Garcia was my Sales Rep (I work with his father). I checked out the website before call I had been looking for another pre-owned car for a while. Eric Garcia was my Sales Rep (I work with his father). I checked out the website before calling & saw exactly what I wanted. I contacted Eric & the process was easy. The next day, I drove off in a 2013 Chevrolet Camaro. I highly recommend Five Star Chevrolet (Eric Garcia in particular) to anyone who is looking for a vehicle. More
by teenite
Employees Worked With
Michael Leatherwood, Eric Garcia, Lydell Carr
June 25, 2018
Went over and beyond. Lloyd Facen is a great salesman. Very personable and worked diligently to get everything we needed. The entire staff is very friendly and knowledgable Lloyd Facen is a great salesman. Very personable and worked diligently to get everything we needed. The entire staff is very friendly and knowledgable. They have an efficient team of employees. More
by Tam21
June 25, 2018
Amazing I would say that this was an amazing visit because not only did my daughter get her first car, but a brand new car with no complications. Lloyd, and M I would say that this was an amazing visit because not only did my daughter get her first car, but a brand new car with no complications. Lloyd, and Micheal made the transitions and transactions very smooth, and quick. They also made my daughter and I feel very open about if we had any question. More
by Beth75
June 25, 2018
Professional and work harder I will be back to buy another car at 5 star Chevy Because of the professionalism. Mr. Lloyd and the team worked hard to get the price the truck and I will be back to buy another car at 5 star Chevy Because of the professionalism. Mr. Lloyd and the team worked hard to get the price the truck and a deal that we want it. Thanks 5 star Chevy More
by Jmoney01
June 24, 2018
New Truck All the staff we encountered was so friendly & very professional. Lloyd Facen was the best Salesman we’ve ever had. We needed special financing & he p All the staff we encountered was so friendly & very professional. Lloyd Facen was the best Salesman we’ve ever had. We needed special financing & he promised not to give up as long as we didn’t give up on him. My husband & I can never thank 5 Star enough for your help! More
by Neci$1011
June 22, 2018
Awesome Customer Service!!! I highly recommend Salesman Billy Washington, I Had a very pleasant experience with everything. extremely helpful and patient with me and made me feel I highly recommend Salesman Billy Washington, I Had a very pleasant experience with everything. extremely helpful and patient with me and made me feel comfortable if I ever need to go back for anything I will ask for him and no one else. More
by KM13
Employees Worked With
Billy Washington, Lydell Carr
June 22, 2018
Thanks again I really enjoyed working with the sales associates everyone was very friendly .will definitely come back in the future .thanks guys for all the hard I really enjoyed working with the sales associates everyone was very friendly .will definitely come back in the future .thanks guys for all the hard work. More
by Wright86
Employees Worked With
Billy washington is a great Salas man he really work for his customer a, Billy Washington, Jason Yarbro, Lydell Carr, Jeff Mauldin
June 21, 2018
Great experience Lloyd was really friendly and knowledgeable about the truck. He was great help and made the process smooth and fast. Will recommend to other people. Lloyd was really friendly and knowledgeable about the truck. He was great help and made the process smooth and fast. Will recommend to other people. More
by Jh77
Employees Worked With
