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Five Star Chevrolet

Carrollton, TX

4.9
1,573 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,573 reviews

July 13, 2018

Great sells person!!! Mr.Eric is a great sales person walked us through every step explained every detail with us. Would recommend my friends and family to him. More

by Reyes214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Garcia, Bret Morris
Jul 13, 2018 -

Five Star Chevrolet responded

Reyes214, Congratulations on the purchase of your new Chevrolet. Your feedback and business are appreciated and we look forward to working with you again. Stay in touch, Fonzy Pelayo, Sales Manager

Jul 17, 2018 -

Five Star Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out to us if there's anything more we can do!

July 11, 2018

Outstanding I was in and out of the dealership very quickly. Service from Cecilio was outstanding. He helped in every way possible and still continues to do so More

by Nadia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilio Santos
Jul 11, 2018 -

Five Star Chevrolet responded

Nadia, Your questions are always welcomed at our dealership. Thank you for taking the time to share your experience with Cecilio. Enjoy your ride, Fonzy Pelayo, Sales Manager

July 09, 2018

One of the best car buying experiences I’ve ever had! This is my 5th Chevrolet vehicle buy since 2012 and it is the best car buying experience I’ve ever had. This dealership really took good care of me f More

by Bfaith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso "Fonzy" Pelayo, Michael Leatherwood, Jason Volk, Ali Delao
Jul 09, 2018 -

Five Star Chevrolet responded

Bfaith, It is awesome to have your loyalty to the Chevy Brand and our dealership. Congratulations on your new purchase and stay in touch with any questions regarding your new vehicle's features or care. Enjoy, Fonzy Pelayo, Sales Manager

July 07, 2018

Great customer service Billy is a great salesman, knowledgeable, and great customer service skills he got me in a nice reliable used vehicle that i really like thanks billy More

by Vcollins35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Washington
Jul 08, 2018 -

Five Star Chevrolet responded

Thank you Vcollins35 for taking the time to share your feedback during your shopping visit with Bill Washington. If Billy or I can be of further help, please give us a call at 972-389-6700. Take Care, Fonzy Pelayo, Sales Manager

July 07, 2018

Amazing I enjoyed my service with tommy. And everyone else that helped. Excellent job over all. I’m very happy with my vehicle. Everything went smoothly. More

by Nguyen27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy O'Rourke
Jul 07, 2018 -

Five Star Chevrolet responded

Nguyen27, Congratulations on the purchase of your new Chevrolet. We all appreciate your business and hope to work with you again. Enjoy and stay in touch, Fonzy Pelayo, Sales Manager, 972-389-6700.

July 06, 2018

Trade In The dealership was very helpful when it came to trading in my vehicle for a new one. They went above and beyond to get me the best deal! Tommy was awe More

by Dcrochett3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Leatherwood, Tommy O'Rourke
Jul 07, 2018 -

Five Star Chevrolet responded

Dcrochett3, Thank you for taking the time to share your shopping experience. We love having your business and welcome any of your future vehicle care questions at 972-389-6700. Enjoy and Congratulations, Fonzy Pelayo, Sales Manager

July 06, 2018

Excellent Car Buying Experience Billy and Bret were fantastic! They helped me get into a safe affordable car for me a d my family. Thanks to both of you! More

by bgsmith1109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Washington, Bret Morris
Jul 06, 2018 -

Five Star Chevrolet responded

bgsmith1109, Congratulations on driving away in a quality pre-owned car. If we can help in any other way, please let us know. Safe travels to you and your family. Thank you, Fonzy Pelayo, Sales Manager

July 03, 2018

Great experience Mr Lloyd did an amazing job on handling our needs, he kept in contact with me. Great Experience in general will recommend them to my family and frie More

by Teijondria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2018 -

Five Star Chevrolet responded

Teijondria, How very nice of you to take the time to write about your experience with Lloyd and Five Star Chevrolet. We are excited to have you as a valued customer. Stay in touch, Fonzy Pelayo, Sales Manager

July 03, 2018

Lloyd Facen Made the Car Buying Experience Enjoyable! While I work in corporate sales, I've never enjoyed the car buying experience because of typically feeling pressured by pushy car salespeople who are More

by Dadomatis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
Jul 03, 2018 -

Five Star Chevrolet responded

Dadomatis, Customer satisfaction is our #1 goal and we are happy to hear Lloyd provided a 5-star visit. If we can help with your auto needs in the future it would be our honor to work with you again. Congratulations on your new Chevrolet! Thank you, Fonzy Pelayo, Sales Manager

July 02, 2018

Eric was really awesome and he help me out every step I was able to get into a better car than I thought I was going to get and I got a really good price and I can’t my payments down low and that even hel More

by CsexyCrystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Jul 02, 2018 -

Five Star Chevrolet responded

CsexyCrystal, It was great working a deal with you! If we can help with any of your future automotive needs we would love the opportunity. Thanks for being our customer, Fonzy Pelayo, Sales Manager.

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