Back

Five Star Chevrolet

Carrollton, TX

4.9
1,573 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
Contact Dealership

1735 SOUTH I-35E

Carrollton, TX

75006

Directions

By Type

Showing 1,573 reviews

March 24, 2019

Fantastic service! The team at Five Star did all they could to make this a great experience. No pressure, just a great staff looking to make it work out and meet my requ More

by Vcoley82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian (I think) who did my financing paperwork was amazing. , Dexter Kellough, Michael Leatherwood
Mar 25, 2019 -

Five Star Chevrolet responded

Vcoley82, Our team will always work in your best interests. Thank you for shopping at Five Star Chevrolet and if Dexter or I can be of further service, please give us a call at 972-389-6700. Enjoy, Michael Leatherwood, Customer Relations Manager

Mar 29, 2019 -

Five Star Chevrolet responded

We strive to create a stress-free and easy experience for our customers. We are happy to see that you’re satisfied with your purchase. Hope to see you soon!

March 23, 2019

Best sales man in the state of Texas! Extremely helpful with all aspects of buying a new or used car. Cant beat the all around hard work or my sales guy Lloyd. He will do everything in his More

by Rowell89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood, Lydell Carr, Jeff Mauldin
Mar 25, 2019 -

Five Star Chevrolet responded

Rowell89, We hope you are enjoying your new ride! If we can further assist with questions about the features or care of your vehicle, please give us a call at 972-389-6700. Thank you for your business, Michael Leatherwood, Customer Relations Manager

Mar 29, 2019 -

Five Star Chevrolet responded

We’re glad you found our staff to be so helpful. We are here to support you through your purchase every time. Have a great day!

March 14, 2019

Great experience! I originally went in for service on my vehicle. Jeff was very helpful from the start and kept me advised as to the status of my repair. Once the estim More

by joats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian, Michael Leatherwood, Jeff Mauldin
Mar 15, 2019 -

Five Star Chevrolet responded

joats, Our team thanks you for the opportunity to help with your vehicle's issue and the ultimate new purchase. We are here to offer our customers solutions and we are happy to hear we helped you efficiently. Please stay in touch at 972-221-2900 when we can help again. Thank you, Michael Leatherwood, Customer Relations Manager

March 11, 2019

First Time buyer Being a first time I can honestly say my experience @ Five Star Chevrolet was great. Thanks to LLOYD FACEN & CECILIO SANTOS I was able to get a truck More

by Rico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecilio Santos
Mar 12, 2019 -

Five Star Chevrolet responded

Rico, Welcome to Five Star Chevrolet! Congratulations on your truck purchase and please stop back if you would like to review any of its features. In between visits, we are available for questions at 972-389-6700. Thank you for your business, Michael Leatherwood, Customer Relations Manager

March 07, 2019

Lloyd Facen MR. FACEN WAS VERY PERSONAL HE TOOK CARE OF ME HE MADE SURE I GOT A NICE RELIABLE CARE FOR ME FAMILY IM SATISFIED I RECOMMENDED ALL MY FRIENDS TO THIS More

by Unique.S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2019 -

Five Star Chevrolet responded

Thank you for shopping at Five Star Chevrolet. It is great to hear Lloyd provided his extensive expertise to help with your new Chevy purchase. If Lloyd or I can be of further assistance, please give us a call at 972-389-6700. We are grateful to have you as our customer. Regards, Michael Leatherwood, Customer Relations Manager

February 01, 2019

Pushy but thorough I know it’s their job to push for a sale, and at times I felt a little overwhelmed by the idea of buying a car right then and there (I wasn’t planning More

by Khowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Washington
Feb 01, 2019 -

Five Star Chevrolet responded

Khowell, Congratulations on your car purchase! We are glad you chose Five Star Chevrolet to shop. Please stay in touch with us at 972-389-6700 any time you have maintenance concerns. It would be our pleasure to continue serving you. Thank you, Bret Morris, Sales Manager

January 23, 2019

Lloyd Facen Five Star Chevrolet came through for me and helped make a sometimes cumbersome, difficult transaction simple and easy. Lloyd Facen took fantastic car More

by benchathambaume
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2019 -

Five Star Chevrolet responded

benchathambaume, Lloyd and all of us at Five Star Chevrolet appreciate you and your business. Thank you for taking the time to share you shopping experience and please stay in touch. We want to make sure you are enjoying your new Chevy to its fullest. Enjoy, Michael Leatherwood, Customer Relations Manager

January 12, 2019

GREAT DECISION I was totally surprised with the team at Five Star Chevrolet. My Sales person was Lloyd Facen, and the service I received from him was outstanding. More

by Happy Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Volk, Michael Leatherwood, Jose Chavez
Jan 12, 2019 -

Five Star Chevrolet responded

Happy Buyer, Congratulations on your new Chevrolet! Thank you for recognizing Lloyd and the additional team members that assisted you during your purchase. Please let us know if you would like to revisit any of your new vehicle's technology features at 972-389-6700. Your business is very much appreciated. Thanks, Fonzy Pelayo, Sales Manager

January 07, 2019

Great Service & Great Vehicle I was blown away by the awesome service that I received at this dealership! My Sales person not only worked a miracle deal with the financing team, he More

by HappyCarMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greenleaf
Jan 08, 2019 -

Five Star Chevrolet responded

Thank you, HappyCarMom, for taking the time to sharing a 5-star review for Lloyd and our team. Congratulations on your new vehicle and please stay in touch for all of your auto needs. Safe Travels, Fonzy Pelayo, Sales Manager

December 28, 2018

Buying a Dodge at a Chevy dealer! From the moment I called on the truck and said I'm coming that way from Ft. Worth it was nothing but a pleasant experience. Lloyd Facen was a great sa More

by Moon3802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood
Dec 29, 2018 -

Five Star Chevrolet responded

Moon3802, Having earned your business and review is awesome. Thank you for working with Lloyd and our team. We hope to have you back for future auto needs. Take Care, Fonzy Pelayo, Sales Manager

Jan 03, 2019 -

Five Star Chevrolet responded

e!

...
123
...