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Five Star Chevrolet

Carrollton, TX

4.9
1,573 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,573 reviews

October 05, 2019

Great Service today for recall update on parts on order for repairs to be done immediately for vehicle safety on the road now I'm happy More

by Trax LT
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2019 -

Five Star Chevrolet responded

Thank you, Trax LT, for taking the time to share your service visit at Five Star Chevrolet! Our goal is to help with the maintenance of your vehicle with efficiency to keep you safely on the road. Call us at 972-389-6700 any time you have vehicle concerns. We appreciate you, Joe Marchbanks, Service Manager

October 04, 2019

A super friendly & Professional environment to purchase your Chevrolet of choice! Warm welcoming, brilliant staff, great conversation with commitment in your purchasing experience! Coffee, water & popcorn More

by Dom
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood
Oct 06, 2019 -

Five Star Chevrolet responded

Hello Dom, Congratulations on the purchase of your new vehicle. Lloyd and I would love the opportunity to continue answering your questions at 972-389-6700. We invite you back to the dealership to review the features on your Chevrolet. Please stay in touch, Michael Leatherwood, Customer Relations Manager

September 29, 2019

Top notch service These guys went out of their way to serve me and it was great. I highly Recommend them and will be going back. They even washed my truck! More

by Finkster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Marchbanks, Johnny Mendoza
Sep 29, 2019 -

Five Star Chevrolet responded

Thank you, Finkster, for choosing Five Star Chevrolet for the service of your truck. We would love to hear from you anytime you have vehicle care concerns at 972-389-6700. Knowing you are having a safe and comfortable driving experience is the priority. Take Care, Joe Marchbanks, Service Manager

September 28, 2019

Buen servicio y rápido buena experiencia acogedora salas de espera hablar con los service advisor Fue genial ellos saben interpretar todo lo que se les estaba expli More

by Angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2019 -

Five Star Chevrolet responded

Gracias Angel por elegir Five Star Chevrolet para las reparaciones de tu vehículo. Nuestro objetivo es mantenerlo seguro en las carreteras. Llámenos en cualquier momento al 972-389-6700 cuando tenga inquietudes automotrices. Cuídate, Joe Marchbanks, Gerente de Servicio

September 23, 2019

Very satisfied Everyone that I came in contact with was friendly, courteous ,professional, And went the extra mile to take care of my needs I am very satisfied with More

by KooL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Umanzor
Sep 24, 2019 -

Five Star Chevrolet responded

Hello! It is great to have had you into our service center at Five Star Chevrolet. We invite you to call us any time at 972-389-6700 when you have concerns about your vehicle. We look forward to serving all of your auto needs in an efficient and timely manner. Thank you for your review, Joe Marchbanks, Service Manager

September 23, 2019

Awesome buying experience Great experience Both Jasons (Volk and Yarbro) were awesome! Professional in every way yet friendly and helpful. Buying a vehicle is stressful and o More

by Dspear249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yarbro, Michael Leatherwood, Bret Morris, Jason Volk
Sep 23, 2019 -

Five Star Chevrolet responded

Thank you, Dspear249! It is wonderful to hear you found shopping with our sales team worthy of a high rating. It is our duty at Five Star Chevrolet to provide great customer care and we hope to continue to hear from you when you have questions about your new Chevy. Please call us at 972-389-6700. We value your feedback and business. Take Care, Michael Leatherwood, Customer Relations Manager

September 19, 2019

Above and beyond for a new used car Hands down the easiest car-buying and servicing experience I have ever had. Everyone from the salesperson to finance were helpful, mindful, informativ More

by A. Hale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian (finance), Cecilio Santos, Jeff Mauldin
Sep 20, 2019 -

Five Star Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2019

5 star treatment I love coming to this dealership, everyone is so friendly. Today I was helped by CT, who has only worked there for 2 days. he was extremely attentive More

by CMartindale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CT Sutton
Sep 18, 2019 -

Five Star Chevrolet responded

Hello CMartindale, We love having you stop by Five Star Chevrolet for all of your vehicle concerns! It is great to hear CT served you with his knowledge and helped you understand more about your vehicle care. Any time you have repair or maintenance concerns we look forward to hearing from you at 972-389-6700. Thank you, Joe Marchbanks, Service Manager

September 04, 2019

5 star service Employees have “How can I help you “ behavior. Very courteous, friendly and helpful staff. The entire transaction was smooth and walked out with a S More

by Sksingh55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lydell Carr
Sep 05, 2019 -

Five Star Chevrolet responded

Hello Sksingh55! The staff at Five Star Chevrolet are here to help you! Anytime you have vehicle needs we will have solutions. Thank you for recognizing Lloyd and Lydell and if either of them or I can review any of the features on your new Chevy, please do not hesitate to call us at 972-389-6700. Enjoy, Michael Leatherwood, Customer Relations Manager

Sep 11, 2019 -

Five Star Chevrolet responded

Hello Sksingh55! The staff at Five Star Chevrolet are here to help you! Anytime you have vehicle needs we will have solutions. Thank you for recognizing Lloyd and Lydell and if either of them or I can review any of the features on your new Chevy, please do not hesitate to call us at 972-389-6700. Enjoy, Michael Leatherwood, Customer Relations Manager

August 27, 2019

Service Tony was my contact person he was very informative and suggested service that would save me money and do everything at one time Tony was great More

by Tahoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Aug 28, 2019 -

Five Star Chevrolet responded

All of us in the service center at Five Star Chevrolet are grateful to call you our customer. It is our goal to provide you with great customer care and we thank you for sharing your feedback. When I or the service team can help again, please let us know at 972-389-6700 Thank you, Joe Marchbanks, Service Manager

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