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Five Star Chevrolet

Carrollton, TX

4.9
1,573 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,573 reviews

October 29, 2019

I made an appointment for a routine service with 5 Star. They were friendly, professional, kept me informed of the progress of my service and got the job done quickly. The waiting area was spacious and co More

by Ellen
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
Oct 30, 2019 -

Five Star Chevrolet responded

Thank you, Ellen, for choosing the service center at Five Star Chevrolet for your vehicle's care. Your feedback is appreciated and we always welcome your maintenance questions at 972-389-6700. Knowing you are safe and comfortable as you drive is important. Stay in touch! Take Care, Joe Marchbanks, Service Manager

October 26, 2019

Awesome!! Thank you to the mechanics who fixed my car and awesome service Advisor Bee!! Thank you to the drive manager Amanda!! They always do a awesome job!! More

by Rasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ambhuka, Angel, and all the mechanics!!
Oct 28, 2019 -

Five Star Chevrolet responded

Thank you, Rasha! We appreciate you choosing Five Star Chevrolet to service your car. When our service team can help with your future vehicle concerns, do not hesitate to call us at 972-389-6700. Knowing you are comfortable and safe is our goal. Thanks again, Joe Marchbanks, Service Manager

October 24, 2019

Fritchie Bee was extremely caring pleasant. Easy to communicate what I needed. My car was finished in slotted time or before. Bee told me. She was prompt in c More

by Fritchie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2019 -

Five Star Chevrolet responded

Thank you, Fritchie, for recognizing Bee and her efforts to make your visit to the service center at Five Star Chevrolet a good one. Please stay in touch with us at 972-389-6700. We want to make certain you are comfortable with the maintenance of your vehicle. Take Care, Joe Marchbanks, Service Manager

October 24, 2019

Buying a experience at 5 Star Checrolet The team at 5Star were friendly, knowledgeable and made our buying experience positive and fast! We worked with Dexter and answered all our questions More

by Les Singleton 2019 2500 Silverado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Neighbors, Dexter Kellough, Michael Leatherwood, Jason Volk, Jeff Mauldin
Oct 24, 2019 -

Five Star Chevrolet responded

Congratulations, Mr. Singleton, on the purchase of your new Silverado. Thank you for your review and recommendation. If Dexter or I can review any of the features on your new truck do not hesitate to call us at 972-389-6700. Enjoy, Michael Leatherwood, Customer Relations Manager

October 23, 2019

Quick, easy and friendly Everyone was kind and informative above and beyond. Great people and service. Very happy with everything they did. Cleaned my car and topped everythin More

by Jojoncth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorinda Mao
Oct 24, 2019 -

Five Star Chevrolet responded

Hello Jojoncth, The goal at Five Star Chevrolet is to send our customers on their way happy and content with the service they received. Thank you for acknowledging the efforts of our service team. We are available at 972-389-6700 to continue sharing our vehicle care information. Call us anytime you have concerns. We appreciate you, Joe Marchbanks, Service Manager

October 23, 2019

Awesome service every time. Ive purchase two vehicles from this dealership the service is Awesome. Every time I've had to return for any reason I was help beyond belief as far as More

by Bfaith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood
Oct 24, 2019 -

Five Star Chevrolet responded

Hello Bfaith! Everyone at Five Star Chevrolet is thankful for your second purchase and your continued business in our service center, too. Customer care is a pillar of our system and we thank you for recognizing our efforts. Anytime we can help between visits, we welcome your calls to 972-389-6700. Thank you very much, Michael Leatherwood, Customer Relations Manager

October 23, 2019

Super satisfied with Cecilio Lloyd Beautiful experience with Cecilio Lloyd Michael And the finance gentleman I will say I left the dealership on inwood/ dallas for good !! More

by Janie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance gentleman , Michael Leatherwood, Cecilio Santos
Oct 23, 2019 -

Five Star Chevrolet responded

Congratulations, Janie, on your vehicle purchase. Thank you for making Five Star Chevrolet your dealership and we look forward to seeing you again. Feel free to call us at 972-389-6700 anytime you have automotive questions. We are here to serve! Thanks again, Michael Leatherwood, Customer Relations Manager

Oct 23, 2019 -

Janie responded

Thank you11

October 23, 2019

Service Always professional. Easy to schedule service time. Fair price on services. Reliable. Courteous and up front. Vehicle was washed and vacuumed ready More

by BL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lydell Carr, Jeff Mauldin
Oct 23, 2019 -

Five Star Chevrolet responded

Hello BL! It is great to receive your recognition for the service team at Five Star Chevrolet. Whenever you have maintenance questions, Jeff, Lydell, and I are available at 972-389-6700. Keeping your vehicle well cared for is the goal. Thank you, Joe Marchbanks, Service Manager

October 20, 2019

Outstanding Customer Service This was the best car buying experience, I have had out of all car dealerships I have dealt with in my life. The professionalism of both Dexter Kellou More

by Joyce G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Kellough, Jason Volk
Oct 21, 2019 -

Five Star Chevrolet responded

Thank you, Joyce, for choosing Five Star Chevrolet. It is great to hear you found shopping with Dexter and Jason efficient. Our sales and service teams are available at 972-389-6700 to help with future vehicle concerns. Please stay in touch. We would love the opportunity to work with you again. Take Care, Michael Leatherwood, Customer Relations Manager

October 19, 2019

Great service Your sales and service team is awesome!!! Everyone there is very helpful and very nice. I will definitely purchase more vehicles from 5 Star Chevrolet More

by Millie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Kellough, Jeff Mauldin
Oct 21, 2019 -

Five Star Chevrolet responded

Hello Millie, thank you for your loyalty to Five Star Chevrolet. Knowing that you are a satisfied customer most certainly is the goal with our sales and service staff! Reach out to us at 972-389-6700 between visits so that we can continue providing you exceptional customer and vehicle care. Thank you again, Michael Leatherwood, Customer Relations Manager

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