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Five Star Chevrolet
Carrollton, TX
1,573 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,573 reviews
February 09, 2020
Having bought my vehicle at this outlet I have a high expectation for the support services being equal to the the service I got when I got my vehicle today I was pleased thank you expectation for the support services being equal to the the service I got when I got my vehicle today I was pleased thank you More
by mathew.baptiste
February 09, 2020
Awesome experience and he worked very hard to get me in the vehicle I wanted and meet my payment needs. The experience was amazingly pleasant!!! the vehicle I wanted and meet my payment needs. The experience was amazingly pleasant!!! More
by Mark
Employees Worked With
February 06, 2020
Wow! I drove from out of town, and I would do it again. My experience was nothing short of perfect. What a great team! Ask for Lloyd Facen. Also, James Cassels, Yulian Equihua, and Mike Leatherwood were in My experience was nothing short of perfect. What a great team! Ask for Lloyd Facen. Also, James Cassels, Yulian Equihua, and Mike Leatherwood were involved in the purchase. It could not have gone any better. More
by PatrickB
Employees Worked With
Other Employees :
Michael Leatherwood, Yulian Equihua, James Cassels
February 06, 2020
The service Team has now worked on my Corvette and my Volkswagen. They invited me to bring any vehicle in for service. Highly recommend this dealership, truly first class Volkswagen. They invited me to bring any vehicle in for service. Highly recommend this dealership, truly first class More
by AB
February 03, 2020
From the time I called and did paperwork by sending online it made the usual long process very quick once I showed up!! Everything was ready and the people were very kind and understood my time is valu online it made the usual long process very quick once I showed up!! Everything was ready and the people were very kind and understood my time is valuable More
by Texmiken4
Employees Worked With
Jerri-lynn Charlton, Will Ricks
February 01, 2020
I have such excellent experience with sales person and financial person and community relations person. After all I buy many cars in Chevrolet . I recommend to my friends. financial person and community relations person. After all I buy many cars in Chevrolet . I recommend to my friends. More
by Sunny
Employees Worked With
Michael Leatherwood, Jason Volk, Joe Downs
January 30, 2020
Best service ever. Jonathan was extremely professional and kind. He explained what they were going to do and I was done in less than an hour. I do wish the car wash had been working. and kind. He explained what they were going to do and I was done in less than an hour. I do wish the car wash had been working. More
by tlfitz
Employees Worked With
Michael Leatherwood, Jonathan Torres
January 30, 2020
I received the best customer service from 5star Chevy. Alicia and the entire team were friendly and attentive. Alicia went above and beyond! Thank you Alicia and the entire team were friendly and attentive. Alicia went above and beyond! Thank you More
by Randileigh83
Employees Worked With
Michael Leatherwood, Alicia Waddell
January 29, 2020
I went to Five Star Chevy for an alignment and to have the tires replaced on my Tahoe. The price was good, the work was done correctly, and the vehicle was ready when promised!!! the tires replaced on my Tahoe. The price was good, the work was done correctly, and the vehicle was ready when promised!!! More
by M Grier
January 28, 2020
Wow the Team Work was amazing,From the Specialist Dexter Kellough to the finance department to mr Leatherwood.Hope I’m pronouncing his name correctly cause he spent more time making sure I understood the t Kellough to the finance department to mr Leatherwood.Hope I’m pronouncing his name correctly cause he spent more time making sure I understood the truck I was purchasing from front to back ,there was never that feeling of well you bought the car now get gone More
by Chris.mayfield
Employees Worked With
Finance Department , Dexter Kellough, Michael Leatherwood
