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Five Star Chevrolet Cadillac Buick GMC

Warner Robins, GA

4.5
440 Reviews
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495 Watson Blvd.

Warner Robins, GA

31093

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Showing 440 reviews

March 29, 2023

We bought a new Malibu for our sister-in-law. Louie Valdez and his manager were a joy to work with. They weren't at all pushy, and were extremely polite and helpful. I have been buying cars for 5 More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louie Valdez
Mar 30, 2023 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you for your fantastic 5-star review, David! We're delighted that you had a wonderful car-buying experience for your sister-in-law at Five Star Cadillac of Warner Robins and that our Sales Team and manager provided you with exceptional customer service. We appreciate that as a car buyer for 50 years that we were able to provide you with your best car-buying experience yet. Thank you for choosing us, and we hope to serve you again in the future.

March 26, 2023

Our experience at Five Star was great. Derak Thomas was our salesperson and he was excellent. I would recommend Five Star to my friends. More

by LarryD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derak Thomas
Mar 27, 2023 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello LarryD, we are glad you enjoyed a great experience working with our Sales Team at Five Star Cadillac of Warner Robins. Thank you for your positive review, recommendation, and for trusting us with your purchasing needs. We are here if you need any further assistance.

March 22, 2023

Derek and everyone we came in contact with were very professional and helpful. Derek worked with managers at the dealership to get us satisfied with our purchase. I would definitely recommend FiveStar. More

by LarryD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derak Thomas
Mar 23, 2023 -

Five Star Chevrolet Cadillac Buick GMC responded

We are excited to read that our Sales Team was professional and helpful ensuring you had a great experience. Thank you for your positive review and recommendation. We are here if you need any further assistance.

March 17, 2023

The staff was very efficient and friendly. I got the truck I wanted, and it only took about an hour. More

by dustin.n.welch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Danielly
Mar 17, 2023 -

Five Star Chevrolet Cadillac Buick GMC responded

Our Sales Team is thrilled to learn that you had an efficient and wonderful buying experience here at Five Star Cadillac of Warner Robins! We hope you enjoy your new truck and look forward to seeing you again.

February 26, 2023

The service staff at Five Star Chevrolet are very knowledgeable and professional . They provided a detailed explanation of repairs and the services completed. More

by bcornel344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon and Ryan in the service department
Feb 27, 2023 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello, we are pleased to see our Service Team provided you with an informative, professional repair and service experience. Thank you for your fantastic review, please feel free to let us know if we can assist you with anything else at Five Star Cadillac of Warner Robins.

February 12, 2023

SPanky and Jeremy are great to work with! We’ve purchased numerous cars/trucks from them and had a great experience each time! More

by colet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David "Spanky" Harned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you for choosing Five Star Cadillac of Warner Robins and giving us such a positive review. Stop by, and see us again soon, Colet.

February 05, 2023

I ordered and bought my 2011 Camaro from Five Star back in 2010, and trust their service department 100% for all of my repair needs. More

by deggilliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Jackson
Feb 06, 2023 -

Five Star Chevrolet Cadillac Buick GMC responded

It brings us joy to receive your five-star rating and review. We'll be sure to let our Service Team here at Five Star Cadillac of Warner Robins know about their accommodating great service.

February 02, 2023

Brought our truck in on DEC 30th, our vacumm pump went out when we were on the highway. We were able to control truck to a stop and avoid accidents or killing someone. The part was under warranty and they More

by pamellamaes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I am not sure because at first this person was out sick and then all of a sudden he called back.
Feb 02, 2023 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello, I appreciate you bringing your service experience to my attention. I would like the opportunity to speak with you to learn more about the feedback you have shared. Can you please email me your preferred contact information? Best, Terry Moore General Manager terry.moore@fivestaronline.net

Feb 02, 2023 -

pamellamaes responded

Terry, I can be reached at 708-261-3167. We just had a death in the family so I will be out of town until Tuesday. I am looking forward to your call. Pamella Maes

February 01, 2023

Kevin Plummer is a wonderful salesman. Since 2015 he has sold us 5 vehicles. On January 27 2023 he sold us two 2023 Chevrolet, Malibu and a Blazer. He's very patience, polite and caring be More

by Copullins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello, Five Star Cadillac of Warner Robins thanks you for your stellar review for us and our Sales Team. We truly appreciate your continued business with us, and it is great to read that our Sales Team provided you with efficient and quality care. We hope you have a fantastic rest of your day.

January 24, 2023

Spanky and Matt were awesome. They made the process easy and stress free. We walked away with exactly what we wanted. More

by Stephen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David "Spanky" Harned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt McDaniel
Jan 24, 2023 -

Five Star Chevrolet Cadillac Buick GMC responded

We are always happy to see when our Sales Team is able to help our great customers like you find exactly what they were looking for. We always strive to provide our customers with a stress-free car buying experience here at Five Star Cadillac of Warner Robins. Let us know if we can be of any further assistance down the road. Enjoy your new vehicle.

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