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Five Star Chevrolet Cadillac Buick GMC

Warner Robins, GA

4.5
445 Reviews
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495 Watson Blvd.

Warner Robins, GA

31093

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Showing 445 reviews

July 11, 2023

There are 2 ladies I'd like to brag about, Casey and Jenn. These two went above and beyond to help me with my truck being serviced. My truck was in the shop over 5 weeks and the lack of communication fr More

by dwsn1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn, customer relations manager
Jul 11, 2023 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to leave a positive rating and review for us at Five Star Cadillac of Warner Robins. We are happy our Service Team was able to assist you with repairing your truck. We thank you for your business.

July 04, 2023

Tried to buy a used vehicle from them and since they were out of town I wanted to negotiate a price before I spent my time traveling and gas money. They refused. I wanted a drive out price and made what I t More

by Bob B.
Recommend Dealer
No
Employees Worked With
Ashley Lankford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello Bob, Your satisfaction means a lot to us here at Five Star Cadillac of Warner Robins and I would like a chance to speak with you about your interactions with our Sales Team regarding your inquiry about purchasing a pre-owned vehicle. Feedback is always important to us, as we are always looking for ways to improve. If you could, please email me your preferred contact information at your earliest convenience to further discuss this matter. Thank you, Terry Moore General Manager terry.moore@fivestaronline.net

Jul 06, 2023 -

Bob B. responded

bob.bloodworth@gmail.com is my best contact. the best way you can improve is not having your sales people not try to strong arm a customer into making a 200 mile round trip just to get a price. If your price is THE price and you aren’t going to budge, then just say so and I would have moved on. But being told we have to do that face to face to me was not acceptable. I found a dealer willing to negotiate over the phone that we were both happy with and paid him cash today.

July 01, 2023

Amanda was the sales lady and she did an excellent job. The lady in finance also did excellent. Actually the whole crew from beginning to end worked very well More

by Charlie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda and a lady in financial
Jul 03, 2023 -

Five Star Chevrolet Cadillac Buick GMC responded

Hi Charlie, thank you for your business and feedback! We are so glad that you had an excellent experience with our Sales Team at Five Star Cadillac of Warner Robins and we welcome you back anytime.

Jul 03, 2023 -

Charlie responded

Thx

June 18, 2023

Sales staff very courteous and knowledgeable. Sales manager Kelly Joan very nice to work with. Prices posted were lowest around More

by Hilliardeydc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Five Star Chevrolet Cadillac Buick GMC responded

Thanks so much for the awesome review! Its great to know that our Sales Team provided you with a courteous and knowledgeable experience that included the lowest prices around. If there is anything else that we can do for you, do not hesitate to contact us here at Five Star Cadillac of Warner Robins.

June 18, 2023

I recently had the pleasure of purchasing my dream car, a 2023 Corvette, from Five Star Chevy Dealership and I couldn't be happier with my experience. From start to finish, the team at Five Star Chevy provid More

by blanderson6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David "Spanky" Harned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Manning
June 16, 2023

Very Satisfied with every experience I have had with 5 Star Chevrolet. Kevin was very easy to work with. This is the 3rd vehicle I have purchased from this dealership, and they always seem to be able to More

by DANNO19651965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2023 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello, we are honored you took the time to leave us a five-star review. It is excellent to know that our Sales Department was a pleasure to work with. We appreciate your repeated business and are pleased to learn that this is your 3rd vehicle purchased from Five Star Cadillac of Warner Robins. Your satisfaction means a lot to us, and we truly appreciate you choosing us for all of your automotive needs.

June 13, 2023

Everyone was so friendly and really took care of us. David “Spanky” was able to work our deal quickly and get a price I was willing to pay. More

by Becky Evans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David "Spanky" Harned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason CRANFORD, Wintavious Ray,
Jun 14, 2023 -

Five Star Chevrolet Cadillac Buick GMC responded

Becky, thank you for this 5-star review of our friendly Sales Team here at Five Star Cadillac of Warner Robins. It is rewarding to see that you drove away with a deal you were satisfied with. Thank you for choosing us for your purchasing journey.

June 08, 2023

Spanky Harned has always been super and will buy next car again from him and dealership. More

by JF Hane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David "Spanky" Harned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Five Star Chevrolet Cadillac Buick GMC responded

We are glad you enjoyed great customer service working with our Sales Team at Five Star Cadillac of Warner Robins. Thank you for your positive review and for trusting us with all of your purchasing needs. We are here if you need any further assistance.

June 01, 2023

Excellent customer service and sales professional. Covered all the options on our purchase 5 stars More

by andrewpn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David "Spanky" Harned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Five Star Chevrolet Cadillac Buick GMC responded

Our team here at Five Star Cadillac of Warner Robins is proud to read that you had an excellent and professional experience with us. Please feel free to reach out if we can do anything else to assist you.

May 25, 2023

Wintavious Ray was an outstanding salesman who helped us with everything from start to finish.... More

by GriffF15
Recommend Dealer
Yes
Employees Worked With
Wintavious Ray
May 26, 2023 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello, and thanks for your amazing five-star review of your experience with our Sales Department. We appreciate your business at Five Star Cadillac of Warner Robins and welcome you back anytime!

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