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Five Star Chevrolet Cadillac Buick GMC

Warner Robins, GA

4.5
440 Reviews
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495 Watson Blvd.

Warner Robins, GA

31093

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Showing 440 reviews

October 11, 2022

Josean “Jo” Pittman was very Kind & Helpful He was always Replying to My Messages and Calling me for what the Car Needed ! More

by Godsgirljp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josean Pittman
Oct 12, 2022 -

Five Star Chevrolet Cadillac Buick GMC responded

We know the importance of having a great experience when servicing your car, thanks for choosing Five Star Cadillac of Warner Robins to help. Your high rating is greatly appreciated.

October 11, 2022

Brad Williams and his team are outstanding! I will never use anyone else. Great service and follow up! More

by Auburn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Seliger and Jaynye
Oct 13, 2022 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello. It is with great pleasure that our team was able to provide you with an outstanding experience and follow-up. We value you as a customer and appreciate you for choosing Five Star Cadillac of Warner Robins.

October 03, 2022

They all did a great job The general manager, the salesman, the finance manager and the staff were all very kind and helpful. More

by Sdez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Five Star Chevrolet Cadillac Buick GMC responded

We are overjoyed to see that all parties played a part in your car-buying process by being kind and helpful. Congratulations from Five Star Cadillac of Warner Robins on your new purchase.

September 15, 2022

The sales rep I was connected isn't listed below, but his name was Jeremy. He didn't know anything about the vehicle I was interested in and he told me the markup or "market adjustment" was normal and to be More

by b24georgia
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Hoye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
Sep 15, 2022 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello, Your feedback is important to us here at Five Star Cadillac of Warner Robins, and I would appreciate the opportunity to speak with you about your interaction with our Sales Team and the overall customer service experience. Please email me with your preferred contact information. Thank you, Terry Moore General Manager terry.moore@fivestaronline.net

September 04, 2022

Thank you Five Star for a easy and pleasant experience with the purchase of our Tahoe. We are repeat customers for this reason. More

by Susan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jahnye Segnegon and Andrew Manning
Sep 05, 2022 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello Susan, we take our reviews with the utmost seriousness and are excited to learn about your experience here at Five Star Cadillac of Warner Robins. Thank you for the great review and feedback. Words cannot describe how much we value your loyalty to us. Our team is available should you require any extra help. Have a lovely day.

August 28, 2022

Excellent coustumer service, they offer the best deals and they help me find what i was looking for, they help me with a new car, so i m so happy, i recommend them 100 % , my daughter is so happy! Mr Alan More

by mardeflis78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Heath and Alan Johnson
Aug 30, 2022 -

Five Star Chevrolet Cadillac Buick GMC responded

We are grateful to have been chosen by you. Congratulations on your new vehicle, and we are so thankful Five Star Cadillac of Warner Robins has gained endorsement. If you have any questions, we will be more than happy to assist you. Have a wonderful day.

July 27, 2022

Took truck in for an oil change and all the oil ended up in my driveway. They stated employee didn’t tighten oil filter. Pretty pathetic for a “certified” service center More

by Irish4780
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric and Ryan
Jul 27, 2022 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Five Star Cadillac of Warner Robins and would like to discuss your experience with our Service Team. Please contact me using the information provided below. Jeremy Shaughnessy General Manager jeremys@fivestaronline.net

July 18, 2022

If I could give this place 0 stars I would, I have never seen such GREED and DISHONEST in my life and thats pretty low when where talking about Car Dealerships. These folks like to advertise a car and then More

by Adam Seay
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Diaz
Jul 19, 2022 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello Adam, Here at Five Star Cadillac of Warner Robins, we take customer feedback very seriously and want to speak with you about the review you left us. It would be greatly appreciated to have the chance to learn more about the experience and interactions you had with our Sales Team while looking at a vehicle to purchase. I ask that you email your preferred method of contact to me at your earliest convenience. Thank you, Jeremy Shaughnessy General Manager jeremys@fivestaronline.net

Jul 19, 2022 -

Adam Seay responded

Take customer feedback seriously? Heres some feedback how about being honest about pricing, how about not gouging your customers $25,000 above MSRP? Your salesman wasted my time and then asked about my background for possible discounts. Really ? So what are you charging more to Combat Vets? Don’t like the military? Or was that the discount and you charge your normal rubes 30k to 40k above MSRP. Simply disgusting way to do business. You don’t deserve to have a dealership GM should consider removing your franchise.

July 17, 2022

Professional sales staff,they’re not pushy,listen to the customer and do not try to sell you something you don’t want More

by lwknight74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Heath
Jul 19, 2022 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello dear customer, we are so thrilled to learn you had an excellent sales experience here at Five Star Cadillac of Warner Robins. Thank you for visiting and providing us an outstanding review.

July 17, 2022

My name is Janis Spears, I recently took my 2020 equinox in for it's 2nd oil change and I and decided to upgrade my car to the next level above my current equinox. I had seen an advertisement about their e More

by janspears
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McCaughan and the finance manager (sorry,cannot remember his name).
Jul 19, 2022 -

Five Star Chevrolet Cadillac Buick GMC responded

Hi Janis, Thank you for allowing our Sales Team to assist you with your upgrade. We're glad to know you had a positive and professional experience. We appreciate your recommendation and your continued business at Five Star Cadillac of Warner Robins. We hope to work with you again in the future!

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