Five Star Chevrolet Cadillac Buick GMC
Warner Robins, GA
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Customer service is horrible. I had to call initially for a status update on my car. The service technician was rude. He was not apologetic about failing to keep me informed about I had to call initially for a status update on my car. The service technician was rude. He was not apologetic about failing to keep me informed about my car. Instead he got defensive. I was charged $250 for them to tell me that a plug was loose after I had just had my car there a couple days ago for an oil change and the car was driving fine. There is so much more I can say but just know that I will NEVER take my car back to this establishment or recommend them to anyone! More
Worst service I ever received, 3 hour wait for an oil change, they did not grease my truck, wanted me to wait longer to correct the problem, as I was traveling across the country I had no time to wait th change, they did not grease my truck, wanted me to wait longer to correct the problem, as I was traveling across the country I had no time to wait they tried to offer me a free return visit, again I was traveling, no way I would ever recommend this dealership to anyone ever, I’m sorry I made this poor decision to stop at this store when I could have driven a little further to a good dealer, horrible service and worse customer relations More
Great service. They stayed way after closing time to get my deal done. It was a great experience! They stayed way after closing time to get my deal done. It was a great experience! More
I would recommend this dealership to all my family and friends,. They treat all their customers with the up most respect. friends,. They treat all their customers with the up most respect. More
Good experience with dealership. All employees I encountered were professional and courteous. No pressure from sales staff. Transaction was processed quickly and efficiently. All employees I encountered were professional and courteous. No pressure from sales staff. Transaction was processed quickly and efficiently. More
Excellent sales service! Sam was very helpful and so polite. I will definitely check with him, next time we need to purchase a vehicle. Thank you for your time and considera Sam was very helpful and so polite. I will definitely check with him, next time we need to purchase a vehicle. Thank you for your time and consideration! More
Purchased a 2024 GMC Canyon Denali from Five Star, no complaints. The salesperson, Sigmund Roseme, was knowledgeable and ran us through the process with no hiccups. It was overall a painless auto purchas complaints. The salesperson, Sigmund Roseme, was knowledgeable and ran us through the process with no hiccups. It was overall a painless auto purchase experience. Thanks again to Sigmund Roseme for your help. More