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Five Star Chevrolet Cadillac Buick GMC

Warner Robins, GA

4.6
437 Reviews
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495 Watson Blvd.

Warner Robins, GA

31093

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Showing 437 reviews

September 17, 2024

Customer service is horrible. I had to call initially for a status update on my car. The service technician was rude. He was not apologetic about failing to keep me informed about More

by tashia_lucky
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hasheen Wells
Sep 18, 2024 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello, Thank you for sharing your feedback with us. I would like the chance to speak with you about your experience with our Service Team regarding the status of your vehicle after an oil change. Please send me an email with your contact information so we may discuss this further. Best regards, Brad Williams General Manager BWILLIAMS@FIVESTARONLINE.NET

September 13, 2024

Worst service I ever received, 3 hour wait for an oil change, they did not grease my truck, wanted me to wait longer to correct the problem, as I was traveling across the country I had no time to wait th More

by SCOTLEE93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Sep 17, 2024 -

Five Star Chevrolet Cadillac Buick GMC responded

Hello, Thank you for bringing this to my attention and sharing this feedback about your service experience. We always want to provide excellent customer care and I would like to address this with you. Could you please contact me at the information below? Best, Brad Williams General Manager bwilliams@fivestaronline.net

August 12, 2024

Great service. They stayed way after closing time to get my deal done. It was a great experience! More

by cscckk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you for your kind feedback on Five Star Cadillac of Warner Robins. We're glad our team could assist with your deal. Have a great day!

August 05, 2024

The salesman was nice and seemed honest Byron and Sam made my visit very good More

by Whitbystephens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Byron
Aug 05, 2024 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you for your kind words about our team. We’re pleased to hear they helped make your visit pleasant. If you need anything else, let us know – Five Star Cadillac of Warner Robins always aims to help.

August 01, 2024

I would recommend this dealership to all my family and friends,. They treat all their customers with the up most respect. More

by Ernie Chandler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Five Star Chevrolet Cadillac Buick GMC responded

We're grateful for your recommendation of Five Star Cadillac of Warner Robins. It’s a pleasure to know you appreciate our respectful service. Thank you and take care!

July 27, 2024

Customer service was top notch, they kept me informed throughout the entire repair process, and did it in a timely manner. More

by Cbeasley17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Jackson
Jul 27, 2024 -

Five Star Chevrolet Cadillac Buick GMC responded

We appreciate your positive feedback. Thank you for trusting Five Star Cadillac of Warner Robins with your repair needs.

June 16, 2024

Great service! Was in and out in a couple of hours. Daniel bent over backwards to complete the sale. More

by mbmartin60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel shetters
Jun 16, 2024 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you for your review of Five Star Cadillac of Warner Robins. We're glad that our team worked effectively to help you efficiently complete your purchase. Please let us know if we can assist further in the future.

June 12, 2024

Good experience with dealership. All employees I encountered were professional and courteous. No pressure from sales staff. Transaction was processed quickly and efficiently. More

by Susie Q
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Byron Haynes, Andrew Manning
Jun 12, 2024 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank for sharing your positive experience at Five Star Cadillac of Warner Robins. We are pleased to hear that our team was professional and the transaction went smoothly. We appreciate your feedback and value having you as a customer.

June 12, 2024

Excellent sales service! Sam was very helpful and so polite. I will definitely check with him, next time we need to purchase a vehicle. Thank you for your time and considera More

by clarissahandlos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
Jun 12, 2024 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you for sharing your experience with the sales service at Five Star Cadillac of Warner Robins. It's great to hear about our team’s helpfulness and politeness. We appreciate your feedback and value having you as a customer.

June 08, 2024

Purchased a 2024 GMC Canyon Denali from Five Star, no complaints. The salesperson, Sigmund Roseme, was knowledgeable and ran us through the process with no hiccups. It was overall a painless auto purchas More

by Paynmxxx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sigmund Roseme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Five Star Chevrolet Cadillac Buick GMC responded

Thank you for sharing your positive experience with the 2024 GMC Canyon Denali purchase at Five Star Cadillac of Warner Robins. It's great to hear that our team provided a smooth process. We appreciate your feedback and are here to assist with any future needs.

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