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Fitzgerald Hyundai Rockville

Rockville, MD

3.2
490 Reviews
In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues. That's the FitzWay!
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11411 Rockville Pike

Rockville, MD

20852

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Showing 490 reviews

October 12, 2017

Excellent customer service There was an issue with the first car I was given, but the dealership and especially my sales representative went above and beyond to rectify the situ More

by trax6505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Radhakrishna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you for giving us a chance to address the concerns you had! We are thrilled to hear Jay Rad was able to rectify the situation and we hope you are now enjoying your new car. Please give us a call should you need anything down the road, we would be happy to assist you! 301-881-4000

October 12, 2017

The Friendly, Fast and Effective Fitz Crew The whole crew was great and we had a lot of laughs along the way. They are very customer-service oriented and when I told them I was not interested More

by googoosmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Rhee, Jennifer Kim, Finance guy (forgot his name), Gobind Samtani
Oct 17, 2017 -

Fitzgerald Hyundai Rockville responded

So happy our team was able to provide the sales experience you were looking for! Thank you for your business and for taking the time to share your awesome review. We look forward to serving you again in the future!

October 06, 2017

2018 G80 Everything I have to say has already been previously said - do I really have to repeat myself - read the previous remarks and you will know everything More

by sweinrieb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gobind Samtani
Oct 17, 2017 -

Fitzgerald Hyundai Rockville responded

Apologies for the repetitiveness of this survey sir! Unfortunately we have no control on how this survey is set up but we do appreciate your 5 star feedback. The 2018 G80 is a lovely car and we wish you many safe and happy miles in it. Hope to see you again and thank you for choosing Fitzgerald!

October 05, 2017

Awesome Perfectly awesome. Ben Touray knew which car to show me based on our previous phone conversation. He is professional and friendly and patient. I have More

by moon.monet22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamadou Touray
Oct 17, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you for your business and your recommendations! We're glad Ben was able to assist you during the purchase of your new Hyundai and we wish you many safe miles ahead/

October 02, 2017

My great Santa Fe Experience FANTASTIC experience. I dreaded buying a new car but this was a dream! Ben was the best! Will definitely recommend to my friends. Could not be happier More

by DellaS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gobind Samtani
Oct 17, 2017 -

Fitzgerald Hyundai Rockville responded

Della thank you so much! We're happy we could make purchasing a car such a pleasant and stress free experience. Looking forward to serving you and your Santa Fe again in the future!

September 28, 2017

Great Experience The best place to buy a car and to have it service! It is the complete package for owning and maintaining a car. Thank you!! More

by gjsimone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Reid
Oct 05, 2017 -

Fitzgerald Hyundai Rockville responded

Our pleasure! Thank you for choosing Fitzgerald for all of your auto needs. We can't wait to be of assistance to you in the future! Drive safe!

September 24, 2017

Professional service very quick low pressure sale. I would recommend this dealership for anyone looking to buy a new Hyundai. Great deals and friendly service. More

by nicmcwhorter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Li
Sep 26, 2017 -

Fitzgerald Hyundai Rockville responded

It was our pleasure to have been able to serve you! Thank you for sharing your 5 star review.

September 16, 2017

Positive experience in every way I really appreciated the helpfulness and courtesy of the Fitzgerald Hyundai staff. The car buying experience there was stress free and the pricing is More

by Shopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Reid
Sep 26, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you so much for sharing such a thoughtful review! We are happy to hear you are still loving your new car. Please let us know if we can be of assistance in any way down the road.

September 14, 2017

Extremely Satisfied Genesis Owner Outstanding in every way. The car is everything I hoped it would be. Strangers have asked, "what is this beautiful car". Fitzgerald Auto Mall people More

by nelsondb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Keith Goodwin, Greg Lewis
Sep 15, 2017 -

Fitzgerald Hyundai Rockville responded

Woooohooooo! What a fantastic review you shared with us, thank you so much. The Genesis is an amazing car and we know it will serve you well. Please give us a call if you need anything in the future. 301-881-4000

Sep 26, 2017 -

Fitzgerald Hyundai Rockville responded

Nelson, thank you so much for sharing! The Genesis is a lovely car and we know it will treat you well. Looking forward to being of service to you again. Drive safe!

September 12, 2017

Happy with my Hyundai Accent 4-Door Sedan Purchasing a Car at Fitzgerald's in Rockville was a pleasant experience. Ben Samtani was very professional, pleasant, personable and patient - not at More

by shc777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gobind Samtani
Sep 15, 2017 -

Fitzgerald Hyundai Rockville responded

So happy to hear Ben was able to help you find the right vehicle for you. Wishing you many safe adventures on the roads ahead in your new Accent and we hope to see you again!

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