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Fitzgerald Hyundai Rockville

Rockville, MD

3.4
488 Reviews
In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues. That's the FitzWay!
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11411 Rockville Pike

Rockville, MD

20852

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Showing 488 reviews

November 03, 2017

ARTHUR REVIEW MY WIFE AND I ENJOYED WORKING WITH ARTHUR. VERY EASY TO WORK WITH. HE WAS POLITE, HELPFUL, ANSWERED OUR QUESTIONS. HE EVEN DELIVERED THE CAR TO OUR HO More

by donald.m.lyster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ARTHUR
Nov 07, 2017 -

Fitzgerald Hyundai Rockville responded

Donald, thanks so much for sharing about your experience! We commend Arthur for the wonderful customer service he provided you and your wife with and hope he and our team will be of service to you in the future. Wishing you many safe miles in your new car!

November 03, 2017

My experience with Guy Bohem Guy Bohem was excellent he was very patient with me when finding a car that fit me, he worked me and helped me to understand the car i was getting More

by divonnie15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy bohem
Nov 07, 2017 -

Fitzgerald Hyundai Rockville responded

So glad to hear Guy was such a great help to you! Please don't hesitate to give us a call should you need anything and thank you for choosing Fitzgerald. 301-881-4000

October 29, 2017

Hyundai Sante Fe Sport 2018 Purchase Review Dealership quality and various support they provide have brought my spouse and me back for our third car. I appreciate their many options of vehicles More

by dickgc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Linda Addison; Cathy Speeckaert., Marcus Reid
Oct 30, 2017 -

Fitzgerald Hyundai Rockville responded

Thanks for the 5 star review! It has been our pleasure serving you and your loved one over the years and we hope to do so again in the future. Wishing you and your brand new Santa Fe many safe miles together!

October 28, 2017

Great experience Excellent experience . I'm a repeat customer and I'm always satisfied with the service. Marcus always takes care of us when we come in. More

by tialuv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Reid
Oct 30, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you for your loyalty to our brand! Marcus and our team look forward to serving you again.

October 25, 2017

Santa Fe Review Jay did a great job assisting us with our new car purchase. We are very happy with the new car and will reccomend Fitzgerald to friends and family. More

by bryamj5
Recommend Dealer
Yes
Employees Worked With
Oct 30, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you for taking the time to write this review! We really appreciate your business and look forward to serving others you send our way. Drive safe!

October 25, 2017

Great salesperson, but disorganized process Jay was an excellent salesperson, no nonesense, explained features of the car clearly, listened to what we wanted and didn't try to push us in a direc More

by olsonjen25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
October 18, 2017

Pleasant Buying Experience Buying a car from Fitzgerald Auto Mall was a very comfortable and pleasant experience. The price was reasonable, there was no pressure to purchase an More

by gloriatms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Hardy. He was knowledgeable, patient, and very personable.
Oct 30, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you for the sweet review Gloria! We're pleased that Arthur provided such a wonderful car buying experience for you. Thank you for shopping the #FitzWay and we hope to serve you again in the future!

October 14, 2017

2018 hyundai sonata replaces our 2011 hyundai sonata The performance and reliability of our 2011 Hyundai Sonata during the past 6 years contributed to our loyalty and purchase of a 2018 Hyundai Sonata. T More

by ecperko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Hardy
Oct 17, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you for sharing your feedback about the Hyundai Sonata and our team! We are so happy we were able to assist you in finding your next Sonata and we hope you love it even more than your last. Drive safe and we look forward to seeing you in the future!

October 12, 2017

Excellent customer service There was an issue with the first car I was given, but the dealership and especially my sales representative went above and beyond to rectify the situ More

by trax6505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Radhakrishna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you for giving us a chance to address the concerns you had! We are thrilled to hear Jay Rad was able to rectify the situation and we hope you are now enjoying your new car. Please give us a call should you need anything down the road, we would be happy to assist you! 301-881-4000

October 12, 2017

The Friendly, Fast and Effective Fitz Crew The whole crew was great and we had a lot of laughs along the way. They are very customer-service oriented and when I told them I was not interested More

by googoosmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Rhee, Jennifer Kim, Finance guy (forgot his name), Gobind Samtani
Oct 17, 2017 -

Fitzgerald Hyundai Rockville responded

So happy our team was able to provide the sales experience you were looking for! Thank you for your business and for taking the time to share your awesome review. We look forward to serving you again in the future!

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