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Fitzgerald Hyundai Rockville
Rockville, MD
490 Reviews
In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues. That's the FitzWay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 490 reviews
November 09, 2017
Our fourth Hyundai. Great buying experience I'm very glad to see Fitzgerald carrying Hyundai because it is a very good vehicle for the money. The Fitzgerald buying experience is just as adverti I'm very glad to see Fitzgerald carrying Hyundai because it is a very good vehicle for the money. The Fitzgerald buying experience is just as advertised which is why we're a repeat customer. Love it. More
by rday2
Verified CustomerEmployees Worked With
Marcus Reid , Pamadou Touray
November 09, 2017
Great mileage car! We bought this car for the reasonable price and great mileage! We got 50/gal yesterday! Our previous Elantra lasted 10 years and had almost 2000,000 o We bought this car for the reasonable price and great mileage! We got 50/gal yesterday! Our previous Elantra lasted 10 years and had almost 2000,000 on it. Great little car! More
by quilt4cats
Employees Worked With
November 03, 2017
ARTHUR REVIEW MY WIFE AND I ENJOYED WORKING WITH ARTHUR. VERY EASY TO WORK WITH. HE WAS POLITE, HELPFUL, ANSWERED OUR QUESTIONS. HE EVEN DELIVERED THE CAR TO OUR HO MY WIFE AND I ENJOYED WORKING WITH ARTHUR. VERY EASY TO WORK WITH. HE WAS POLITE, HELPFUL, ANSWERED OUR QUESTIONS. HE EVEN DELIVERED THE CAR TO OUR HOME THE DAY AFTER MEETING WITH HIM. AND HE FOLLOWED UP WITH A CALL AFTER THAT. More
by donald.m.lyster
Employees Worked With
ARTHUR
November 03, 2017
My experience with Guy Bohem Guy Bohem was excellent he was very patient with me when finding a car that fit me, he worked me and helped me to understand the car i was getting Guy Bohem was excellent he was very patient with me when finding a car that fit me, he worked me and helped me to understand the car i was getting More
by divonnie15
Employees Worked With
Guy bohem
October 29, 2017
Hyundai Sante Fe Sport 2018 Purchase Review Dealership quality and various support they provide have brought my spouse and me back for our third car. I appreciate their many options of vehicles Dealership quality and various support they provide have brought my spouse and me back for our third car. I appreciate their many options of vehicles and mid priced vehicles. More
by dickgc
Employees Worked With
Other Employees :
Linda Addison; Cathy Speeckaert., Marcus Reid
October 28, 2017
Great experience Excellent experience . I'm a repeat customer and I'm always satisfied with the service. Marcus always takes care of us when we come in. Excellent experience . I'm a repeat customer and I'm always satisfied with the service. Marcus always takes care of us when we come in. More
by tialuv
Employees Worked With
Marcus Reid
October 25, 2017
Great salesperson, but disorganized process Jay was an excellent salesperson, no nonesense, explained features of the car clearly, listened to what we wanted and didn't try to push us in a direc Jay was an excellent salesperson, no nonesense, explained features of the car clearly, listened to what we wanted and didn't try to push us in a direction we weren't interested. My complaint had to do with the delivery of the car and the paperwork process. We had been told we would get a call to pick the car up the next day, waited for the call only to be told no one could deliver the car to the dealership until the following day. Mistakes were made twice on the paperwork. We got a call a week after we had picked up the car asking us to come back to redo papers that the dealership had made mistakes on. Jay was wonderful to work with, but other aspects of the dealership seemed really disorganized. More
by olsonjen25
Employees Worked With
October 25, 2017
Santa Fe Review Jay did a great job assisting us with our new car purchase. We are very happy with the new car and will reccomend Fitzgerald to friends and family. Jay did a great job assisting us with our new car purchase. We are very happy with the new car and will reccomend Fitzgerald to friends and family. More
by bryamj5
Employees Worked With
October 18, 2017
Pleasant Buying Experience Buying a car from Fitzgerald Auto Mall was a very comfortable and pleasant experience. The price was reasonable, there was no pressure to purchase an Buying a car from Fitzgerald Auto Mall was a very comfortable and pleasant experience. The price was reasonable, there was no pressure to purchase anything, including upgrades and services. Every aspect was timely and organized, even the financing. More
by gloriatms
Employees Worked With
Arthur Hardy. He was knowledgeable, patient, and very personable.
October 14, 2017
2018 hyundai sonata replaces our 2011 hyundai sonata The performance and reliability of our 2011 Hyundai Sonata during the past 6 years contributed to our loyalty and purchase of a 2018 Hyundai Sonata. T The performance and reliability of our 2011 Hyundai Sonata during the past 6 years contributed to our loyalty and purchase of a 2018 Hyundai Sonata. This auto is a trend setter and continues to provide all the features of more expensive cars at a reasonable price. The Fitzgerald buyer protection plan enhances this outstanding auto and justifies the additional cost. Our sales rep.(Arthur Hardy) promptly located the model+interior&exterior colors which my wife wanted and provided a pleasant and stress-free buying experience, thanks to Fitzgerald's pricing program. More
by ecperko
Employees Worked With
Arthur Hardy
