Back

Fitzgerald Hyundai Rockville

Rockville, MD

3.4
488 Reviews
In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues. That's the FitzWay!
Contact Dealership

11411 Rockville Pike

Rockville, MD

20852

Directions

By Type

Showing 488 reviews

November 23, 2017

Great place to buy Great experience overall period, love the no price hassle. My salesperson was very knowledgeable and very helpful. He took his time and explained ever More

by luvmyitouch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Camacho
Nov 27, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you for your 5 star review and kind words about our associate. We hope you are loving your new vehicle even more than the day you purchased it! Drive safe and we will see you soon.

November 22, 2017

Hyundai lease I gave in prior screen. Overall good experience. Arthur in sales and kevin on service were great. The finance guy was a little slick - i wasnt in the More

by karen_orth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin in service and arthur in sales
Nov 27, 2017 -

Fitzgerald Hyundai Rockville responded

Karen, we appreciate the honest feedback. We are interested in hearing more about your experience in our finance department. Would you mind giving our sales manager, Keith Goodwin a call at 301-881-4000 when you have a moment? We appreciate your business and look forward to hearing from you.

November 20, 2017

Help for a newbie I had previously driven a 2002 model Toyota Camry, therefore, many of the features of my new Sonata were totally new to me, in a way they would not be More

by justineli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy Boehm
Nov 27, 2017 -

Fitzgerald Hyundai Rockville responded

Your review brings a smile to our faces! So happy to hear Guy gave you a true FitzWay experience, he has been a refreshing addition to our team and we're so glad you were able to work with him. Please don't hesitate to call if you have any more questions and we wish you many safe and memorable miles in your new Sonata,

November 18, 2017

Missing parts. As mentioned, the GPS is still missing as the chip was taken out of the manual and it is more than 2 weeks since we purchase the vehicle and no one ha More

by griselda.dorion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Yong
Nov 27, 2017 -

Fitzgerald Hyundai Rockville responded

Griselda, thank you for sharing your feedback with us. I have looked into your concern and see that it has been followed up with already. If this is not the case please contact me directly at 301-881-4000, my name is Katie and I take care of customer concerns here at Rockville. Thank you!

November 18, 2017

Honest people The main feelimg I got was honesty at the Fitzgerald Hyundai dealership. They were not pushy or tricky that could make you feel uncomfortable. I felt More

by Soontephen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J Rhee, Marcus Reid
Nov 27, 2017 -

Fitzgerald Hyundai Rockville responded

We're so glad we could make you comfortable during your recent car buying experience. Thank you so much for taking the time to share your feedback with us and for choosing Fitzgerald!

November 16, 2017

Excellent I thoroughly enjoyed getting to know Jennifer Kim (sales representative) throughout this car buying process. Jennifer and I worked together on about 4 More

by septgyrl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Kim
Nov 27, 2017 -

Fitzgerald Hyundai Rockville responded

We love hearing feedback like this about our new associates, thank you so much for sharing! Hoping you are still loving your new vehicle and that we can serve you again in the future.

November 16, 2017

Professional Jay was extremely professional, honest, and easy to work with. Jay went out of his way to rearrange his schedule to ensure that the process was conven More

by almeidcl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 27, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you for your business and your recommendations. We appreciate your kind words about Jay and hope to be of service to you and your vehicle down the road!

November 13, 2017

Great staff Jennifer is very friendly and helpfull, she made this experience much easier than I thought it would be! Totally recommend this place to my friends an More

by juliasloberto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Nov 27, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you Julia! Jennifer is a wonderful new addition to our team and we hope to have her with us for a long time. Please give us a call at 301-881-4000 should you ever need anything. Drive safe!

November 09, 2017

Our fourth Hyundai. Great buying experience I'm very glad to see Fitzgerald carrying Hyundai because it is a very good vehicle for the money. The Fitzgerald buying experience is just as adverti More

by rday2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Reid , Pamadou Touray
Nov 27, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you for your loyalty to our brand! We agree that Hyundai makes wonderful cars and we are so glad we were able to assist you in finding a vehicle that you love. Thanks again for choosing Fitzgerald and we hope to be of assistance to you in the future!

November 09, 2017

Great mileage car! We bought this car for the reasonable price and great mileage! We got 50/gal yesterday! Our previous Elantra lasted 10 years and had almost 2000,000 o More

by quilt4cats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 27, 2017 -

Fitzgerald Hyundai Rockville responded

The Elantra is outstanding when it comes to gas mileage, and many other features too! We are thrilled to hear you are loving your new Elantra as much as you did your old one. Thank you for your business and please let us know if we can serve you again!

...
7
...