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Fitzgerald Hyundai Rockville

Rockville, MD

3.4
488 Reviews
In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues. That's the FitzWay!
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11411 Rockville Pike

Rockville, MD

20852

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Showing 488 reviews

December 08, 2017

car purchase Anthony in sales, was very sincere in helping choose the vehicle with the options we needed and the color in & out and went above and beyond his duty More

by rbrown21804
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia and Jay Reah (sp) the sales manager.
Jan 11, 2018 -

Fitzgerald Hyundai Rockville responded

Roger, it sounds like you had a FitzWay experience all the way around. We're thrilled to hear our team met your needs and we can only hope to serve you again in the future. Enjoy your new car and give us a call should you need anything!

December 07, 2017

excellent Very happy with Fitzgerald and with the salesperson, Jay Rad, who is excellent. I would definitely go to him again and recommend others to use him. More

by twilner0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Radhakrishna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2018 -

Fitzgerald Hyundai Rockville responded

We appreciate you sharing about your experience and are so happy you were able to work with Jay, we love having him on our team. Thank you for choosing Fitzgerald and we hope you enjoy your new car!

December 07, 2017

An overall positive review Except for waiting over 30 minutes for a car that didn't arrive, it was quite pleasant as it was the last time. Because we were open about wanting to More

by avi.weinstein
Recommend Dealer
Yes
Employees Worked With
Mr. Kim
Jan 11, 2018 -

Fitzgerald Hyundai Rockville responded

We apologize for the wait and appreciate your patience while we worked to serve you. If you'd like to discuss your experience with a member of our management team please give us a call at 301-881-4000. Thank you for your constructive feedback and for your business!

December 06, 2017

Great All my experience was excellent with Larry, might want to upgrade before three years if possible. I can't recall the name of the insurance person from More

by alejandra111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2018 -

Fitzgerald Hyundai Rockville responded

Your comments about Larry and our team brought smiles to our faces, thank you so much for sharing! We appreciate your repeat business and hope your new Hyundai serves you well. Looking forward to assisting you with your upgrade when you're ready!

December 01, 2017

Jeff Excellent automatic customer service - enjoyed the consideration of my desires and needs. Appreciate the consideration. also, thanks for the follow u More

by jfour2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Hardy
Jan 11, 2018 -

Fitzgerald Hyundai Rockville responded

Thank you for sharing Jeff! Please let us know if we can be of assistance in the future. 301-881-4000

November 30, 2017

Great experience Jennifer Kim was a great help in making a decision about my new car. She took time to explain the pricing options and the features of the vehicles. More

by friendezra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer kim
Jan 11, 2018 -

Fitzgerald Hyundai Rockville responded

Pleased to hear that you are loving your new Elantra! Jennifer is one of our newest team members and we love having her with us. We appreciate you taking time to provide us with feedback and hope to be of service to you in the future. Drive safe!

November 30, 2017

Great service As a first time car buyer I was highly satisfied with the service that I was given. I would recommend friends and family to come to this awesome deale More

by christina.williams.7293
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 11, 2018 -

Fitzgerald Hyundai Rockville responded

Christina, congratulations on your first car purchase! We hope you are loving your new car more and more each day. If you have any questions at all please give us a call, we'd be delighted to help. Looking forward to seeing you in our service department for your first oil change but until then enjoy and drive safe!

November 29, 2017

Great dealership and terrific sales person Arthur Hardy, the sales person who helped me with the purchase of my new G80, was great to work with. He was clearly proud of the car and dealership More

by johnbeale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Hardy
Jan 11, 2018 -

Fitzgerald Hyundai Rockville responded

Mr. Beale, the G80 is an awesome vehicle, we know you are enjoying it thoroughly! Please give Arthur or our team a call if you need anything. Thank you for your business and we look forward to seeing you again!

November 28, 2017

Elantra Purchase Great Experience. I will be back to Fitzgerald. Larry Payne did an excellent job to providing the best pricing out of the gate. He was friendly and More

by james.salvino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2018 -

Fitzgerald Hyundai Rockville responded

Thank you for sharing your review with us Mr. Salvino! Enjoy your new car and we hope to see you soon.

November 26, 2017

Great Service This is my very first car and I’m glad and so happy that I went to this dealership! Staffs are very accomodating and sensitive to your need. I will de More

by irene_trajano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Radhakrishna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Garcia
Nov 27, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you so much! We appreciate your business and recommendations alike. Enjoy your new car and we hope to serve you again soon.

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