Fitzgerald Hyundai Rockville

We found the best price for the model we wanted at Fitzgerald White Flint Hyundai. I did a lot of research online prior to scheduling our test drive. Feleke and I exchanged several emails before act Fitzgerald White Flint Hyundai. I did a lot of research online prior to scheduling our test drive. Feleke and I exchanged several emails before actually meeting. He was always quick to respond and answered any questions I had. I found Feleke to be very knowledgeable, helpful, accommodating and friendly. My husband and I did not feel rushed or pressured during the process. Feleke came in on his day off to accompany us on the test drive and he stayed passed the closing time to assist us in getting everything wrapped up with our purchase. The quote I was given online and via email held true and there were no hidden fees. Buying a new car can be a stressful process but we had a great experience. More

I found this dealership by looking for used cars online. I filled out an online request and first thing the next morning, I had an email from Mr. Feleke Kenaa, who was very responsive. I was interested in a I filled out an online request and first thing the next morning, I had an email from Mr. Feleke Kenaa, who was very responsive. I was interested in a Hyundai that was on another Fitzgerald lot, and he arranged to have it driven to the White Flint lot so I could look at it. When it looked like someone else might buy the car before I had the option of test driving it, he let me know, and arranged a backup with similar specs and price to be available. Not once was he pushy or tried to get me to spend more money. I should also mention that he did all of this on his day off. We weren't able to come test drive the car until after work, and he stayed at the dealership with us until nearly 10pm, even though it closed at 9. Since we bought the car, Feleke has been in touch to make sure there weren't any issues and to help us through the process of getting DC tags and registering the car. I would definitely buy from here again, and would work with Feleke. More

I give Fitzgerald Hyundai in North Bethesda the Highest Ratings Across the Board. Fitz is one of the very few dealership to post the prices of new cars on the internet and there are no last second efforts Ratings Across the Board. Fitz is one of the very few dealership to post the prices of new cars on the internet and there are no last second efforts made to get you into a more expensive car or to add more expensive options. In effect, Fitz is a "non dealer" ship auto store (mall). The sales people are knowledgeable and very accommodating. I don't know why a consumer would go anywhere else to purchase a new car. Also, Niel Xing, the Finance Mgr at Fitz in N. Bethesda was very professional and extremely helpful in figuring out which financing and service options made the most sense for us. All in all, this is an A+++ automobile "dealer". More

I recently went to Fitzgerald's Hyundai, located in North Bethesda, and was pleasantly pleased by the service that I received. I was in search of a new car and within an hour I had found exactly want I had b Bethesda, and was pleasantly pleased by the service that I received. I was in search of a new car and within an hour I had found exactly want I had been looking for. With the assistance of Ben (the salesman) and Pete (the manager) I ended up with great customer service and a great deal. Ben was so extremely knowledgeable, honest, and helpful during the entire process. He thoroughly answered all of my questions, made sure I had an opportunity to test out all of the features on the car, and even took the time to explain all of the technical aspects of the car. I absolutely despise pushy salesmen and Ben was far from that. Thanks Ben! Pete was equally as helpful. He made sure I got the best deal possible and was friendly and personable. The excellent service did not stop there. After taking the car home and noticing a small scratch on the bumper, I immediately called Ben thinking I would get the run-around and again, to my surprise, I was told to come in the following day and that they would take care of everything. No questions...no running around. I took the car to their body shop where a gentleman by the name of Isaac took great care of me. He was friendly and courteous and although they were completely booked he squeezed me in and fixed the car. I have absolutely no complaints! I hope to continue my relationship with them as I am sure that I will soon be purchasing another car for my brother. Thank you guys for your superior service! You will definitely be seeing me again. More

The salesman was helpful and cooperative and, above all, low key, which I prefer. There was no pressure to buy or to hurry to reach a decision, rather an effort to work with me to find the most suitable mod low key, which I prefer. There was no pressure to buy or to hurry to reach a decision, rather an effort to work with me to find the most suitable model. Feleke was very patient over several weeks in letting me test drive a number of cars till I found the one I was most comfortable with. The pricing was transparent and very competitive. The only negotiation was over the offer for my trade-in, which was also conducted in a hassle free way with a mutually agreeable outcome. Also there was no undue pressure to load up the sale with after-market options. After I reached my deal with the salesman the finance office took me through the various services and options that the dealership likes to sell, but at my request this process was extremely quick to accommodate my schedule and again with no undue attempt to pressure me into additional expenditure. The whole sales process was unusually agreeable. Full marks! More

Purchased a new Hyundai Genesis. Entire experience from beginning to end was extraordinarily positive. They had the best pricing in the area, significantly better than their competition. Everything is on t beginning to end was extraordinarily positive. They had the best pricing in the area, significantly better than their competition. Everything is on their website and very transparent. Sales represntative Feleke Kenaa was thoroughly professional and went the extra mile to get me the specific car I wanted. It was a pleasure working with him. Would highly recommend both the dealership and Mr. Kenaa. More

I thoroughly enjoyed working with Chris Kelly and the manager who both were more than helpful. Mr Kelly was very informative and helpful. I believe he is a valuable employee to Fitzgerald Dealership. Mr manager who both were more than helpful. Mr Kelly was very informative and helpful. I believe he is a valuable employee to Fitzgerald Dealership. Mr. Kelly knew the cars and was extremely professional in making the sale. I am truly glad I visited and bought my Hyundai there. More