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Fitzgerald Hyundai Rockville

Rockville, MD

3.3
489 Reviews
In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues. That's the FitzWay!
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11411 Rockville Pike

Rockville, MD

20852

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Showing 489 reviews

July 25, 2013

Mr. Camacho and Mr. Hayman took a lot of time to explain dealership policy for pricing and service and lay out many options for vehicle and options purchase. It was great to have a range of choices without More

by Josh011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Camacho, Stephen Hayman, Linda Addison, Neal in business office, Ken Horn in service, Stephen Hayman
Aug 29, 2013 -

Fitzgerald Hyundai Rockville responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. Hope you're enjoying your new vehicle. Thanks again for choosing Fitzgerald's.

July 24, 2013

I'm writing to tell the market about my experience with this shop over almost 10 years. I'm a tough customer, I know cars, work on them, I have even raced them. So I am pretty demanding and hold them More

by LyleFarmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Portillo, Ken Horn
Aug 29, 2013 -

Fitzgerald Hyundai Rockville responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. Hope you're enjoying your new vehicle. Thanks again for choosing Fitzgerald's.

July 13, 2013

My overall experience was great. I leased a 2013 Elantra Limited - the car's milage, size, and overall handling were excellent. What sold me on this dealership was the salesman - Jacob Camacho. He was ver More

by rjpellicci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Camacho
Jul 18, 2013 -

Fitzgerald Hyundai Rockville responded

Thanks so much for the wonderful review! We will pass on your kind words to Jacob and the rest of the team. Enjoy the new Elantra Limited; it's a great vehicle!

Aug 29, 2013 -

Fitzgerald Hyundai Rockville responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of everyone here at [dealership], enjoy that ride!”

June 11, 2013

Jacob was very easy going no pressure did not try to sell me a more expensive vehicle, stay late to make sure that we were satisfied, and call later to ask if we had any question, and we would recommend the More

by Cindi1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Camacho
Jul 18, 2013 -

Fitzgerald Hyundai Rockville responded

Thank you for your recommendations - we really do appreciate that! We are happy to hear that Jacob was able to help you find what you were looking for. Please contact us if you have any further questions in the future. Enjoy the new vehicle!

May 30, 2013

I received a Recall notice for my 2010 Hyundai Elantra and called to make an appointment. After I dropped off the car, I received a phone call from Andy Portillo notifying me that the part had changed pe More

by radb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Portillo
Jun 10, 2013 -

Fitzgerald Hyundai Rockville responded

We are glad that Andy took care of you. I will pass this review on to him and we hope to see you in the future.

May 20, 2013

I went to Fitzgerald's Auto Mall to buy my first car and I had a really great experience. The staff was very knowledgeable and helpful in figuring out which options and plans would give us the best deal More

by jeakim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nadia Lahham
Jun 10, 2013 -

Fitzgerald Hyundai Rockville responded

Thank you for choosing FitzMall! Please contact us if you need any help in the future. Enjoy the vehicle!

May 14, 2013

I was very pleased with my experience at Fitzgerald. I was greeted promptly by Mr. Kenaa and he was able to answer any questions I had about the car. He demonstrated two models to me and was very knowled More

by traceyeckenrode
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feleke Kenaa, Feleke Kenaa
Jun 10, 2013 -

Fitzgerald Hyundai Rockville responded

We are glad that he was able to find the color car your were looking for. If you have any questions in the future, please do not hesitate to contact us. Enjoy the vehicle!

May 13, 2013

Excellent experience.Excllent quality of staff,friendly and skilled.Mr. Chris Kelly guided me from A to Z in the choice of my vehicle and its delivery,so I was well acquainted with my new car ,thanks to hi More

by cado38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
Jun 10, 2013 -

Fitzgerald Hyundai Rockville responded

We appreciate your business and your recommendations. We will pass this on to Chris and we hope to see you when servicing your vehicle.

May 05, 2013

We were excited to get a new or used car but of course very leery of how the process would work (ie; sales person being pushy!). We came in to the dealership one Saturday just too look at the cars and che More

by goherd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Larry Payne, Mike, and Gary (GM)
Jun 10, 2013 -

Fitzgerald Hyundai Rockville responded

We are happy that you had a no pressure experience. That is the Fitzway of doing business. Thanks for posting and we look forward to seeing you in the future.

April 22, 2013

Wow what an awsome experince at Fitzgerald, they were all friendly very customer service oriented. Feleke was my sales person and i love the way he handled me as a customer because i came on a bit hard cuz i More

by awi2004
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feleke, Feleke Kenaa
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