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Fitzgerald Hyundai Rockville
Rockville, MD
489 Reviews
In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues. That's the FitzWay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 489 reviews
March 14, 2016
Easy and satisfying Ours was an easy and satisfying car-buying experience. The folks at the dealership were friendly.. In particular, Kenny, our salesman, was terrific -- Ours was an easy and satisfying car-buying experience. The folks at the dealership were friendly.. In particular, Kenny, our salesman, was terrific -- attentive, helpful, and knowledgeable. We would happily buy a car from him again. More
by sjawetz
Verified CustomerEmployees Worked With
Kenny Li
March 11, 2016
Love our Santa Fe Thanks to Fitzgerald, Larry and Kenny for putting us behind the wheel of our new 2017 Santa Fe Sport. We love it and are glad to add another Hyundai Thanks to Fitzgerald, Larry and Kenny for putting us behind the wheel of our new 2017 Santa Fe Sport. We love it and are glad to add another Hyundai to our car family. More
by rdalgetty
March 11, 2016
Puchase of vehicle I purchased a Hyundai car in Fitzgerard and the dealership was excellent and I got what I was looking for with appropriate cost and affordable financi I purchased a Hyundai car in Fitzgerard and the dealership was excellent and I got what I was looking for with appropriate cost and affordable financing. More
by ttgudu
Employees Worked With
Mike Halpern
March 11, 2016
Excellent dealership The staff was friendly and very knowledgeable. Jay was able to answer any questions that I had. He was professional and was there to guide me and make The staff was friendly and very knowledgeable. Jay was able to answer any questions that I had. He was professional and was there to guide me and make my car buying process quick and stress free. More
by larielt
Employees Worked With
March 11, 2016
Purchase Experience I had a great experience. Mike was very professional and he provided me with a solution that was exactly within my budget. He gave me a quote before I had a great experience. Mike was very professional and he provided me with a solution that was exactly within my budget. He gave me a quote before we did the final paperwork, and that is what the final number was. I have never had a better experience purchasing a car. No pressure, no games. And the product is great. It is a wonderful car. More
by rwindley
Employees Worked With
Mike Halpern
March 11, 2016
Fitzgerald Rocks! This is the third auto we've bought from Fitzgerald. We've used the same sales rep, Ben Samtani. Ben knows our needs, listens carefully and always fol This is the third auto we've bought from Fitzgerald. We've used the same sales rep, Ben Samtani. Ben knows our needs, listens carefully and always follows through with our requests and questions. The service team at Fitzgerald's is top-rate. My autos are serviced quickly, and thoroughly and ready when promised. I highly recommend doing business with Fitzgerald. They are pros! More
by stoney54
Employees Worked With
Ben Samtani
March 11, 2016
Quality Marcus was professional and attentive to all my needs and concerns. I have and will continue to refer people to him. He was a true professional in a Marcus was professional and attentive to all my needs and concerns. I have and will continue to refer people to him. He was a true professional in all aspect of the word. Pete was helpful in finding the model and color we were looking for. More
by jcnoukelak
Employees Worked With
Marcus Reid , Pete Hemnani
March 11, 2016
Rockville Pike Hyundai This dealership treated us professionally and offered us several different cars to test drive, one of which we ended up buying. They were fair to us d This dealership treated us professionally and offered us several different cars to test drive, one of which we ended up buying. They were fair to us during our car trade-in and went through the purchase agreement and figures with transparency. More
by glenn660
Employees Worked With
Kenny Li
February 27, 2016
Terrific car buying experience I had been looking to purchase a 2016 Hyundai Tucson AWD Limited with Ultimate package for some time. My experiences with a few other Hyundai dealers I had been looking to purchase a 2016 Hyundai Tucson AWD Limited with Ultimate package for some time. My experiences with a few other Hyundai dealers in Maryland were to put it mildly terrible. I was beginning to believe that all Hyundai dealers were bad ( I am a long time Honda owner). I contacted Fitzgerald Hyundai and began a chat with Jeff Shaver concerning my interests in a specific car, the car I was planning on trading-in etc. The texting addressed all of my concerns and Jeff told me that he while he didn't have the model I wanted with the package I wanted in the color I wanted that he could get it. He told me he would notify me as soon as he got it. During this texting he agreed to a very competitive price. He notified me within a couple of days that the car had arrived. I stopped by the dealership and Jeff came over and told me that I would be dealing with one of his salespeople Ben Samtani. Ben couldn't have been more helpful. He went over all of the paperwork, quickly agreed to a very fair trade-in price for my car and explained all of the features on my new car. I have purchased a number of cars of the years and this was one of my best experiences. No hard sell, no bait and switch, no attempts to get us to buy unwanted services or warranties. Great experience, great follow-up later. I would highly recommend them. More
by billq
Employees Worked With
Jeff Shaver,Ben Samtani
January 20, 2016
Insanely Content, Long After the Honeymoon Phase! Extremely knowledgeable and kind staff advised me about my very affordable purchase in Jan 2015 (a 2014 Hyndai Elantra GT). Saint Marcus Reid spent ho Extremely knowledgeable and kind staff advised me about my very affordable purchase in Jan 2015 (a 2014 Hyndai Elantra GT). Saint Marcus Reid spent hours of his time, helping me renew my driving skills with a manual transmission until I was confident on the road. One year later, I still ADORE my car and having also opted for the Maintenance Plan at time of purchase (worth every single dollar), I can say I have already added a few years to my life! This is because Fitzgeral White Flint Hyundai provided a free loaner to me whenever my car needed emergency repairs or maintenance service (no less than three times during the past year). So without missing a beat, I could take my daughter to school, get myself to work and get my son to soccer practice. Thank you, thank you, thank you Fitzgerald White Flint Hyundai, from me and my two teenagers: you've made our lives so happy and stress-free for the past year! I would not hesitate to have my teenaged daughter (who began driving a few months ago) eventually purchase another Hyundai from Fitzgerald! More
by Chevy Chase Mom
Employees Worked With
All employees who handle auto repair and all employees who handle rentals., Greg Lewis , Marcus Reid
